Mark Schaefer Email & Phone Number

Calgary, Alberta, Canada

Finance: TECO and Close Automation Jan 22 – Present▪ Provided Business Analysis through requirements elicitation and business process modeling; ▪ Design Prototyping for Custom Developed Solution;▪ Quality Assurance Support.SAP: Warehouse Dashboard, Warehouse Overflow Management Jan 22 – Present▪ Provided Business Analysis through requirements elicitation and business process modeling; ▪ Design Prototyping for Custom Developed Solution;▪ Vendor Facilitation;▪ Quality Assurance Support.IT Security: SIEM Implementation Mar 22 2022 – Dec 22▪ Provided Business Analysis through requirements elicitation and analysis; ▪ ArcSight Implementation Planning;▪ Quality Assurance Coordination;IT Security: CyberArk Upgrade and Expansion Mar 2022 – Dec 22▪ Provided Business Analysis through requirements elicitation and analysis; ▪ CyberArk Implementation Planning;▪ Quality Assurance Coordination.Grid Modernization Program Apr 2021 – Mar 2022▪ Implementation of cloud service;▪ Facilitated weekly with cloud services vendor representation;▪ Provided Business Analysis through requirements elicitation and business process modeling.

Calgary, Canada Area

IT consulting services.

Calgary, Alberta, Canada

Experiential Learning Platform Project Jun 2019 – April 2021▪ Implementation of cloud service;▪ Facilitated weekly with cloud services vendor representation;▪ Provided Business Analysis through requirements elicitation, gap analysis, stakeholder analysis and business process modeling;▪ Facilitated unification of disparate data-models (student, employer, contacts, job postings) across separate and autonomous faculties and departments;▪ Participated in Steering Committee sessions;▪ Facilitated Quality Assurance team for platform upgrade and merger;▪ Mentored Application Administrator and Co-op Students;▪ Facilitated definition of application Support Model.Privileged Access Manager Enhancement Project Mar 2019 – Aug 2019▪ Provided Business analysis through requirements elicitation, gap analysis, and stakeholder analysis, implementation planning.Caretaking Workforce Management Jan 2019 – June 2019▪ Completed RFI and RFP for available cloud services;▪ Provided strategic guidance to project sponsorship to support the aligning of very disparate and autonomous stakeholder groups;▪ Provided Business Analysis through requirements elicitation, gap analysis, stakeholder analysis, business process modeling and business cases;▪ Advised IT PMO on process and methodology improvement and maturation.Universal Student Rating of Instruction Online Integration Project Jan 2019 – June 2019▪ Evaluated available cloud services;▪ Provided strategic guidance to project sponsorship to support the aligning of very disparate and autonomous stakeholder groups;▪ Provided Business Analysis through requirements elicitation, gap analysis, stakeholder analysis, business process modeling and business cases;▪ Advised IT PMO on process and methodology improvement and maturation.

Calgary, Alberta, Canada

▪ Performed BRM role, establishing and managing client relationships with stakeholders from IOGC, Government of Saskatchewan, Alberta Department of Energy and Oil & Gas industry representatives;▪ Performed PM role oversight, having project coordinator execute most of the day-to-day tasks;▪ Provided business analyst role oversight;▪ Mentored project coordinator and business analyst team members.

Calgary, Alberta, Canada

▪ Performed BRM role, establishing and managing both client relationships and project portfolio;▪ Facilitated implementation of Cloud based Service Management solution ▪ Established IT roadmaps for Legal, Gathering and Processing and IT departments;▪ Provided project management and business analyst role for Master Data Management and Service Desk Solution Replacement projects;▪ Facilitated Information Management Steering Committee and the development of the Information Management Strategy;▪ Co-owned Information Technology Project Management Methodology;▪ Mentored more junior project manager and business analyst team members.

Calgary, Canada Area

▪ Facilitating road-mapping effort to align disparate departments involved in the well lifecycle;▪ Managing projects through project charters, WBS, risk assessments, budgeting, forecasting, status reporting and communication plans▪ Business analysis through requirements elicitation, gap analysis, stakeholder analysis, business process modelling and business cases.

Calgary, Canada Area

▪ Established Application Portfolio Optimization as a foundational IS service offering through road-mapping and business process design/modelling.▪ Performed Application Rationalization analysis and executed application/licence reductions.▪ Recommended solutions to enable IT cost savings through identifying or creating application redundancies.

Calgary, Canada Area

▪ 50% BA team leadership and management, 50% hands-on BA effort;▪ Team leadership, management and support▪ Managing continuous improvement to BA standards, templates, practices and tools;▪ Roster management: fulfilling resource requests, team augmentation, contract renewals, etc.;▪ Managing on-boarding/off-boarding and transitions;▪ Managing artifact review, feedback and team development processes;▪ Practice expert, mentor and point of contact;▪ Coordinating cross-functional collaboration with other team- leads/managers in continuous improvement of Solution Delivery Lifecycle.▪ Performing requirements elicitation, management, analysis, prioritization and traceability;▪ Documenting opportunity assessments, business cases, requirements documents etc.;▪ Facilitating requirements workshops, focus groups, brainstorming, interviews;▪ Employing techniques: BPMN/process modeling, UML, use cases, use case models, context diagrams, functional decomposition, user stories, surveys, structured walkthrough and risk analysis.

Calgary, Canada Area

▪ Serving as the project manager / business analyst for Registry Enhancement project for a team of up to 3 developer / analysts;▪ Collaborating with the ERCB (now AER) and DOE to align business requirements▪ Facilitating requirements gathering.▪ Documenting requirements.▪ Completing Business Case documentation;▪ Completing Statement of Work documentation;▪ Day-to-day project management, WBS, change requests, budgeting, forecasting, risk review, client status reporting;▪ Managing volatile requirements within tight timelines and changing release schedules.