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Mark Schmidt Email & Phone Number

Manager Performance & Support at Cygnific at Cygnific
Location: Amsterdam, North Holland, Netherlands 7 work roles 9 schools
1 work email found @postcodeloterij.nl LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Manager Performance & Support at Cygnific
Location
Amsterdam, North Holland, Netherlands
Company size

Who is Mark Schmidt? Overview

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Quick answer

Mark Schmidt is listed as Manager Performance & Support at Cygnific at Cygnific, a company with 578 employees, based in Amsterdam, North Holland, Netherlands. AeroLeads shows a work email signal at postcodeloterij.nl and a matched LinkedIn profile for Mark Schmidt.

Mark Schmidt previously worked as Manager Performance & Support at Cygnific and Strategic Operations Manager at Nationale Postcode Loterij. Mark Schmidt holds Bachelorgraad, Media And Culture from Universiteit Van Amsterdam.

Company email context

Email format at Cygnific

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{first}.{last}@postcodeloterij.nl
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AeroLeads found 1 current-domain work email signal for Mark Schmidt. Compare company email patterns before reaching out.

Profile bio

About Mark Schmidt

Experienced professional with expertise in CX, strategic/stakeholder/change management, and operations. Proven track record of driving results and delivering great customer service.

Listed skills include Management, Teamwork, Coaching, Personal Development, and 1 others.

Current workplace

Mark Schmidt's current company

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Cygnific
Cygnific
Manager Performance & Support at Cygnific
amsterdam, noord-holland, netherlands
Website
Employees
578
AeroLeads page
7 roles · 19 years

Mark Schmidt work experience

A career timeline built from the work history available for this profile.

Manager Performance & Support

Current

Amsterdam, North Holland, Netherlands

As Manager Performance & Support at Cygnific, I lead a diverse global department focused on optimising support delivery. I am end-responsible for Air France-KLM account management, collaborating with multiple global stakeholders to develop and implement innovative strategies that align with our company’s mission and meet the unique needs of our.

Sep 2023 - Present

Strategic Operations Manager

Amsterdam, Noord-Holland, Nederland

- Team Leadership: I provide strategic direction and guidance to several customer service teams (175 FTE in total), fostering a culture of continuous improvement and customer-centricity. I support the professional development of team members, aligning their skills and expertise with business objectives. This team includes: Team Coordinators, Teamleads.

Oct 2020 - Aug 2023

Strategic Operations Manager

Amsterdam En Omgeving, Nederland

- Team Leadership: I provide strategic direction and guidance to several customer service teams (175 FTE in total), fostering a culture of continuous improvement and customer-centricity. I support the professional development of team members, aligning their skills and expertise with business objectives. This team includes: Team Coordinators, Teamleads.

2016 - Jul 2019

Teamlead

Amsterdam, Noord-Holland, Nederland

I’ve had several responsibilities as Teamlead for different teams:- Team Leadership: Creating and managing the Quality Monitoring department (10 FTE), a team of Onboarding Specialists (15 FTE), a team of Coaches (10 FTE) and a team of Customer Service Agents (15 FTE). - CX: Monitoring, optimizing and ensuring the quality of the service provided to our.

2010 - 2016 ~6 yrs

Customer Care Specialist

Amsterdam, Noord-Holland, Nederland

Part-time student job as a customer service agent, focused on delivering excellent service and resolving customer issues.Tasks/responsibilities included:- Handling of calls- Handling of letters/e-mail- Handling complaints

2007 - 2010 ~3 yrs

Customer Service Employee

Pathe De Munt

Amsterdam, Noord-Holland, Nederland

Part-time student job as a Service Employee at Pathe de Munt cinema.Working at the front desk with the following tasks/responsibilities:Ticket salesReceiving guestsCustomer service

Feb 2006 - Feb 2007

Customer Service Employee

Hengelo, Overijssel, Nederland

Part-time student job working at the instore customer service desk. Tasks/Responsibilities included:- selling products- developing photographs- financial administration- complaint handling- store coordination

Oct 2003 - Sep 2005
Team & coworkers

Colleagues at Cygnific

Other employees you can reach at cygnific.com. View company contacts for 578 employees →

9 education records

Mark Schmidt education

Bachelorgraad, Media And Culture

Specialization: Film and visual culture. I studied how and why media play a role in our culture, how they attract our attention and are.

Communication Science

I completed a follow-on minor of 60 ECTS. The role of communication and media in society was the central theme of the Minor in.

Minor, Gender, Sexuality And Culture

The minor Gender, Sexuality and Culture was offered by the Political Science department and puts power relations based on gender and.

Presenting With Impact

De Trainingsstudio

This training provided me with essential skills and strategies to enhance my public speaking and presentation abilities. I've learned how.

Change Management

To remain successful, you must constantly keep up with developments and changes. Standing still is not an option. How do you ensure that.

Harrie Helpt Nieuwkomers

Cnv

In this training I have received theoretical knowledge, techniques, practical exercises and tools to guide and coach immigrants and people.

Lean Green Belt, Lean Six Sigma

Throughout the Lean Green Belt training, I've been prepared to work as an independent improvement professional within any organization..

Quality Management

Customers and suppliers are setting increasingly higher quality requirements for (chain) cooperation, products and services of.

Atheneum, Natuur En Gezondheid

Sg Twickel
FAQ

Frequently asked questions about Mark Schmidt

Quick answers generated from the profile data available on this page.

What company does Mark Schmidt work for?

Mark Schmidt works for Cygnific.

What is Mark Schmidt's role at Cygnific?

Mark Schmidt is listed as Manager Performance & Support at Cygnific at Cygnific.

What is Mark Schmidt's email address?

AeroLeads has found 1 work email signal at @postcodeloterij.nl for Mark Schmidt at Cygnific.

Where is Mark Schmidt based?

Mark Schmidt is based in Amsterdam, North Holland, Netherlands while working with Cygnific.

What companies has Mark Schmidt worked for?

Mark Schmidt has worked for Cygnific, Nationale Postcode Loterij, Pathe De Munt, and Hema.

Who are Mark Schmidt's colleagues at Cygnific?

Mark Schmidt's colleagues at Cygnific include Triana Bulnes, Farah Westhout, José Salvador, Francien Souhoka, and Aurélien Zarca.

How can I contact Mark Schmidt?

You can use AeroLeads to view verified contact signals for Mark Schmidt at Cygnific, including work email, phone, and LinkedIn data when available.

What schools did Mark Schmidt attend?

Mark Schmidt holds Bachelorgraad, Media And Culture from Universiteit Van Amsterdam.

What skills is Mark Schmidt known for?

Mark Schmidt is listed with skills including Management, Teamwork, Coaching, Personal Development, and Customer Service.

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