Mark Shaffer Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, Us

San Francisco, California, Us

Lake Oswego, Oregon, Us

- Virtually coordinated with a team of 20+ analysts to achieve weekly requirements- Analyzed recorded audio files and maintained detailed, professional notes about potential clients and their purchase intentions to provide concise and actionable information to sales team- Created and presented data-based “trend-reports” to marketing department which outlined all noted shifts in buyer sentiment from month to month - Achieved outstanding remarks regarding quality of communication reports and exceeded quota every week (Avg. 140%)- Conducted training sessions on best practices and effective workflows for incoming analysts

Walnut Creek, Ca, Us

- Worked cross-functionally with a diverse team of agents to accomplish new projects for new & current clients- Acquired sales experience by prospecting and pursuing over 350 qualified leads and generating new clients and contacts for team of agents - Practiced customer relations daily through phone calls with potential clients and in-person presentations with independent sellers - Managed relationships with current clients to ensure satisfaction and co-strategize new opportunities for potential investment- Implemented a new marketing process for a group of clients to increase traffic to their listings and differentiate against competition

Indianapolis, In, Us

- Organized and coordinated a fundraising event with 50 volunteers and over 250 participants that helped to raise over three thousand dollars for a local nonprofit organization.

- Served as the Volunteer Coordinator for Camp Kesem at the University of Oregon. During my time I recruited other students to join the organization and lead weekly hour-long training sessions throughout the year to over 150 volunteers.

- Specialized in administrative system organization gaining an understanding of business communication processes within the industry - Developed organizational strategy to allow for best cross-departmental communication - Analyzed firm documents and helped to provide insight on potential discrepancies