Mark Shorricks Email & Phone Number

Aylesford, England, United Kingdom

Aylesford, England, United Kingdom

Sittingbourne, England, United Kingdom

London, United Kingdom

• Providing exemplary customer service for 3 student accommodation buildings and recently a commercial office block, 100% let buildings.• Responsible for all building maintenance and arranging contractors to carry out work as required in an efficient manner to ensure minimum impact and inconvenience to tenants.• Supervisor to a site team, ensuring that all are fully conversant with policies and procedure. • Strictly following debt chasing process to ensure arrears are kept below agreed KPIs by liaising with students and guarantors, recording and building up of evidence for debt collection agencies and eventual court proceedings.• Incident resolution and compiling of report for senior management and clients • Collating and importing relevant information into a bespoke operations system used for reporting figures to head office.• Producing monthly operations reports and budget commentary used for presenting to key stake holders and clients.• Ensuring the building is strictly compliant to Health and Safety guidelines through regular auditing of folders. • Working closely with prestigious universities to secure long term contracts ranging above £1m.• Manage all student complaints in a professional and confidential manner.• Arranging viewings, showing prospective tenants around properties and dealing with letting arrangements whilst ensuring all administration and paperwork is accurate and up to date.• Arranging events for all sites to attend, including Christmas and welcoming events for approximately 200 people.• Responsible for all contracts, rents and ensuring students are fully aware of contractual agreement.

Rochester, United Kingdom

• Planning lessons to incorporate a range of student abilities to reach their full potential. • Identifying student that could potentially struggle to meet target grades and providing them with additional support. • Responsible for the health and safety of a large group.• Organising and running after school activities.• Working as part of a team in successful department.• Providing pastoral support for students.

Canterbury, United Kingdom

• Providing customer focused service.• Regularly hitting sales targets.• Communicating effectively as a sales team.

Pgce, Secondary Education And Teaching

Bachelor Of Science - Bs, Sports And Exercise Science

Btec National Diploma, Sports Studies

Gcses