My career path reflects my passion for continuous learning and development. As an amended planning specialist at Southeastern Railway, I produce and submit effective and efficient revised train plans within agreed timescales, ensuring customer satisfaction and operational excellence. I have over five years of experience in reducing crime and anti-social behaviour, as a former railway enforcement officer and a police officer. I have expertise in conflict management, evidence management, situation assessment, and client relationship management.I am currently pursuing a Level 5 Apprenticeship in Operations/Departmental Manager at Learnmore, where I am enhancing my skills in leadership, project management, communication, and problem-solving. I am also studying towards a BA (Hons) in Business (Human Resources Management) from Arden University, and I am proficient in MS Office suite and Amazon Seller Central. I am motivated by challenges and opportunities that allow me to contribute to the success of the organisation and the community. I am always ready to collaborate with diverse stakeholders, adapt to changing circumstances, and deliver high-quality results. Connect with me today to find out how I can support your mission and goals with my skills and expertise.