Stephen Wilson Email and Phone Number
Stephen Wilson work email
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Stephen Wilson personal email
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A technology driven individual with a passion for managing customer relationships and helping them achieve their goals and objectives. A logical thinker and quick learner with great ability to overcome complex problems. Experience working with a diverse customer base in a customer-facing role, increasing company revenue and customer retention. Always striving to understand the ever growing and changing Customer Success industry.
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Head Of Account ManagementHive HrNewcastle Upon Tyne, Gb -
Head Of Customer SuccessHive Hr Jun 2021 - PresentNewcastle Upon Tyne, England, United Kingdom
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Customer Success ManagerHive Hr Nov 2018 - PresentNewcastle Upon Tyne, United Kingdom
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Customer Success ManagerCommunicator. Nov 2016 - Oct 2018Newcastle Upon Tyne, United KingdomAs a CSM it is my role to build relationships with customers, understanding their business and objectives and ensure they are consistently receiving value from the product, ensuring a high retention rate. I regularly met with customers face to face and dealt with individuals from all levels of the business to ensure value was being realised and deliver bespoke education to users.
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Senior Product Operations AnalystCommunicator Jun 2016 - Nov 2016Newcastle Upon Tyne, United KingdomWorking as a Product Operation Analyst I was responsible for all operational aspects of a large SaaS product. This encompassed assisting customers with challenges, writing and maintaining supporting documentation, using SQL to produce bespoke reports, and reacting to live alerts in the event of system issues.
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Technical Support ExecutiveCommunicator Jun 2013 - Jun 2016Newcastle Upon Tyne, United KingdomThe role of the Technical Support Executive is to provide customers with excellent customer service as standard by delivering professional technical resolutions to their issues in a timely manner. Creating a balance between technical knowledge, excellent communication skills and demonstrating exemplary professional behaviour. Being able to communicate effectively with both internal and external customers at all times.
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Contact Centre AgentDepartment For Work And Pensions (Dwp) Oct 2007 - Jun 2013Newcastle Upon Tyne, United KingdomWhile working for the DWP I covered all aspects of office work, including taking telephone calls, completing clerical work, chairing and minute taking in team meetings and mentoring new trainees.
Stephen Wilson Skills
Stephen Wilson Education Details
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Computer Sc -
George Stephenson High School
Frequently Asked Questions about Stephen Wilson
What company does Stephen Wilson work for?
Stephen Wilson works for Hive Hr
What is Stephen Wilson's role at the current company?
Stephen Wilson's current role is Head of Account Management.
What is Stephen Wilson's email address?
Stephen Wilson's email address is st****@****ail.com
What schools did Stephen Wilson attend?
Stephen Wilson attended Northumbria University, George Stephenson High School.
What are some of Stephen Wilson's interests?
Stephen Wilson has interest in Poverty Alleviation.
What skills is Stephen Wilson known for?
Stephen Wilson has skills like Customer Service, Technical Support, Email Marketing, Html, Css, Microsoft Office, Customer Support, Email Marketing Software, Javascript, Php, Digital Marketing, Account Management.
Who are Stephen Wilson's colleagues?
Stephen Wilson's colleagues are Alisha Patel, Dawn Spence-Best, Sammy Mackay, Alex Young, Heather Angiolini, Ian S., Bettina Bonello Ghio.
Not the Stephen Wilson you were looking for?
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2cannizaro.com, altaonecapital.com -
2tatacommunications.com, allwilson.com -
Stephen Wilson
A Proven Business Founder And C-Suite-Level Leader With 25 Years Of Commercial And Defence Sector Experience.United Kingdom1rhodius-srm.com -
1hotmail.co.uk
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