Mark Smith

Mark Smith Email and Phone Number

Supporting the best aviators to achieve excellence @ British Airways
hayes, hillingdon, united kingdom
Mark Smith's Location
London Area, United Kingdom, United Kingdom
Mark Smith's Contact Details

Mark Smith personal email

n/a
About Mark Smith

I an experienced airline manager and training captain specialising in safety management structures and training delivery. My background includes roles which reshaped the operating procedures of British Airways and a 'turnaround' role redirecting the cabin safety management structure of British Airways in order to provide effective oversight and control.I have written on the subject of modern airline operations and maintain a successful social media presence.Specialties: Standard Operating Procedures, Airline Best Practice, Management Organisation and Organisational Behaviour, safety systems, postholder, accountable Manager, eFB and Flight Operations eEnabling, Operations control and supervision, crew management, supplier relations, pilot training and development, CRM training and course design, process evaluation, regulatory liaison and negotiation, Liability and Corporate exposure, expert witness

Mark Smith's Current Company Details
British Airways

British Airways

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Supporting the best aviators to achieve excellence
hayes, hillingdon, united kingdom
Website:
ba.com
Employees:
24469
Mark Smith Work Experience Details
  • British Airways
    Head Of Flight Training
    British Airways Apr 2024 - Present
    London Area, United Kingdom
    I am leading a team which is supporting superb aircrews to deliver excellence in global airline operations every hour and every minute of every day
  • British Airways
    Airbus A350 Training Captain
    British Airways May 2023 - Present
    London, England, United Kingdom
  • British Airways
    Training Captain
    British Airways Nov 2016 - Present
    London, United Kingdom
  • British Airways
    Head Of Regulated Safety
    British Airways Jun 2020 - Sep 2023
  • British Airways
    Training Captain A320
    British Airways Jun 2022 - Jun 2023
    London Area, United Kingdom
    Delivering aircraft and simulator training and development across the network
  • British Airways
    Head Of Aviation Safety
    British Airways Sep 2018 - Jun 2020
    Heathrow
  • British Airways
    Manager Cabin Safety
    British Airways Jun 2014 - Nov 2016
    Heathrow
    Responsible for Cabin Safety at British Airways setting the strategic direction of British Airways' cabin safety team. In addition to managing day-to-day safety monitoring and investigations I was accountable to the Flight Operations postholder for all compliance, oversight, continuous improvement and operational standards of 14,000 cabin crew on over 280 aircraft. This role is part of the IFCE Leadership Team.
  • British Airways
    Smoke, Fire And Fumes - Flight Ops Safety Plan Lead
    British Airways Jan 2014 - Nov 2016
    Heathrow
    Responsible for all Smoke, Fire and Fumes initiatives affecting Flight and Cabin Crew at British Airways. This includes - procedures, equipment, communications, fire fighting and containment techniques, human factors assessments, training and education, Board reporting and PED policy.
  • British Airways
    B767 Captain
    British Airways Dec 2011 - Nov 2016
    London, United Kingdom
    Line flying operations across the British Airways 767 network. This is still the most diverse network in the airline since it includes both long and shorthaul operations to Europe, the USA, Africa, the Middle East, India, Canada and the Bahamas/Caribbean
  • British Airways
    B767 Tri/Tre And Loea
    British Airways Oct 2011 - Nov 2016
    Cranebank
    As a Training Captain on the British Airways 767 Fleet I am responsible for delivering high-value, tailored training to the best airline pilots in the world. This role gives me the insight I need to be an effective senior manager in BA.
  • British Airways
    Flight Training And Technical Manager B767
    British Airways Nov 2011 - Jun 2014
    Heathrow
    Responsible for training delivery, fleet safety and compliance. I hold responsibility for Fleet Part B and D, hold accountability for development and performance management of Training Standards Captains, Training Captains and First Officers as well as line pilots. Additionally, my portfolio includes many cross-fleet areas such as SOP Development, Risk analysis and Business projects
  • British Airways
    Project Lead - Easa Programme Om B
    British Airways Aug 2013 - Feb 2014
    Heathrow
    I am responsible for the creation, development, compliance and governance of all aspects of OM B for British Airways. This included: Creating a completely new OM B General Procedures, leading the 'Back to OEM' elements of FCOM and FCTM documentation, leading the 'Back to OEM' FAM and CCOM changes. Additionally, this role requires strict programme management discipline and excellent stakeholder management.
  • British Airways
    Flight Manager Technical 757/767
    British Airways Sep 2009 - Dec 2011
    Responsible for: Fleet Operational Safety including cross-stream liaison; SOP and Governance; Operational Efficiency; Project Management including working with Training streams and engineering; Fleet transformation including aircraft disposals; Route development.
  • Openskies
    Head Of Technical And Training
    Openskies Oct 2008 - May 2009
    Nominated Post Holder, Training. Accountable Manager delegate. Form 4 Accepted. Responsible for development and delivery of initial and recurrent training for pilots and cabin crew. Responsible for driving standards through individual development, leadership and preparing a supportive working environment. Line Management, Change Management, Project Management.
  • Openskies
    Technical Pilot
    Openskies Sep 2007 - Jan 2009
    I was responsible for the development of a complete suite of Operations Manuals from Part A to D. The Ops Manuals are the manner in which any airline delivers its mission statement. In this regard, the Airline was required to be scaleable, online, lean and high quality as well as compliant. This was a high-pressure project, delivered on time and to budget
  • British Airways
    Training Co-Pilot
    British Airways Dec 2006 - Feb 2008
    Engaged in training crews on the Airbus fleet
  • British Airways
    Sfo/Fo
    British Airways Nov 2001 - Dec 2006
    Line Co-pilot, Airbus Fleet
  • Twinjet Aircraft Sales Ltd
    Captain, A319Cj
    Twinjet Aircraft Sales Ltd Oct 1999 - Feb 2002
    Luton, United Kingdom
    Worldwide ETOPS VVIP Charter Captain flying HNIs, Head-of-state and similar customers to global destinations. Work included AOC development and Regulator liaision.

Mark Smith Skills

Management Flights Supplier Development Airlines Sop Aircraft Airline Management Airports Crm

Mark Smith Education Details

  • Chigwell
    Chigwell
    Sixth Form

Frequently Asked Questions about Mark Smith

What company does Mark Smith work for?

Mark Smith works for British Airways

What is Mark Smith's role at the current company?

Mark Smith's current role is Supporting the best aviators to achieve excellence.

What is Mark Smith's email address?

Mark Smith's email address is ma****@****ion.com

What schools did Mark Smith attend?

Mark Smith attended Chigwell.

What skills is Mark Smith known for?

Mark Smith has skills like Management, Flights, Supplier Development, Airlines, Sop, Aircraft, Airline Management, Airports, Crm.

Who are Mark Smith's colleagues?

Mark Smith's colleagues are Iuliana Ciumau, Raquel Tolentino, Charles Everett, Linda Fahler-Olivari, Stephen Edward Whitchurch, Ian Gausden, Joanne Rushton.

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