Mark Spinelli Email & Phone Number

West & Central Us

• Responsible for managing 5 Senior Retail Marketing Managers across 26 states and Puerto Rico • Deployment of marketing, culinary and innovative consumer driven concepts to 600 locations totaling over $300 million in annual net sales• Working with clients and operations to utilize consumer trends, insights, research, surveys and focus group data to create customized and unique dining and hospitality solutions including Wellness, Retail, Technology, and Sustainability • Collaborating with internal Sodexo resources to design the correct solution for each individual project• Liaison with National Brand and Retail Brand Partners and Licensees• Consulting with District Managers, General Managers, Executive Chefs and frontline employees to guarantee operational excellence• Construction and Redesign Projects include working with clients, consultants, architects and designers in Kitchen/Café Design, workflow and ambience solutions to create on-trend environments for guests • Support of the sales and retention process, to include client presentations, consumer research, solution design, creative writing, solution development, and capital investment projections • Project Management of opening of new services and locations. This includes planning, ordering, execution, sotaff training, customer service, operational leadership, culinary innovation, sourcing, procurement and vendor relationships. o Recent successful multi-unit openings include Walt Disney World (38 locations), Zurich/Farmers Insurance, Oracle, Shell Oil, and Pfizer.• Work and correspond with all levels of Sodexo and client organization management to ensure the right solutions are being deployed by the subject matter experts in each discipline

• Provided marketing and operations support to account locations in Texas, Oklahoma, Nebraska, Kansas and Missouri. • Support included implementation and training on marketing initiatives, creating and installing custom solutions to meet client needs, client relationship building, working with the onsite teams to grow sales, increasing customer satisfaction, retaining clients and management and control of food, labor, and packaging costs. • Supported sales team and client retention projects. During the sales or retention process I participated in pre-sale client meetings, aided in crafting sales presentations, customized solutions, presented solutions to clients and ultimately opened the new business.• During the opening process my role was to ensure that the culinary and marketing programs were trained and deployed to the site. The implementation of these programs included menu creation, small and large equipment procurement, training, facilitating and managing local team support, project management, managing client expectations and delivery of a best in class food service program.• Contributions to the launch of Sodexo’s Consumer Centric Process were quoted in Sodexo’s Solutions Magazine as well as Food Service Director Magazine

ConocoPhillips- Houston, TX General Manager (August 2006 – September 2008) NASA- Johnson Space Center – Houston, TX General Manager (March 2005- August 2006) BMC Software – Houston, TX General Manager (November 2002- March 2005)Compaq Computer Corporation – Houston, TX - Retail Operations Manager (July 2000 - February 2002) University of California, Irvine - Unit Operations Manager, Pippin Dining Hall ( April 1999 – July 2000)University of California, Irvine - Service Manager, Mesa Commons (October 1998 – April 1999)Loyola Marymount University- Los Angeles, CA – Student Manager (April 1994- October 1998)

Education record

Business