Senior Escalations Support Analyst/ Business Analyst
Leeds, United Kingdom
An experienced, innovative and adaptable Business Analyst with Strong communication skills. I have a proven track record of delivering successful outcomes to complex projects, within highly regulated public sector and private multi-national financial organisations.Experienced in collating and analysing data, providing strategic clarification, and instigating the full transformation lifecycle within compliance, regulation and remediation, including design, development, implementation and test phases.• Able to explain complex or technical terms to a variety of audiences, managing stakeholder expectations whilst encouraging collaboration and maintaining Project buy in.• Responsible for conducting in-depth investigations relating to Business as Usual (BAU) issues through diverse project implementation scenarios • Creating and managing a product backlog, undertaking complex requirements gathering to provide the outcomes desired by the organisation.• Utilised Agile and Waterfall models to mitigate risk, achieve goals and timelines• Utilising ‘As is’ and ‘to be’ modelling to demonstrate to audiences the journey required to fulfill complex project outcomes and using tools such as versioning reasoning to track, record, monitor and assess the history of changes to requirements• Liaised with multi-national organisations to fulfill works required, the organisations in question being Computacenter, British Telecom and WIPRO• Interrogating and manipulating data through conducting interviews with stakeholders and then presenting the terms to a variety of audiences.• Exemplary stakeholder engagement to senior executive level, and adept at system software update tutorials and UA testing• Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies• Retained software lifecycle knowledge, adherence to corporate values, legislative and SOX compliance
