Manager, Client Services
CurrentManage a team of 5 client facing account reps as well as a team of 7-20 call center reps.
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@abcsys.com
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3 phones found area 212
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LinkedIn matched
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Mark Stack is listed as Manager, Client Services at American Benefits Consulting, an Alliant Insurances Services Inc. Company, a with 79 employees, based in New York, United States. AeroLeads shows a work email signal at abcsys.com, phone signal with area code 212, and a matched LinkedIn profile for Mark Stack.
Mark Stack previously worked as Manager - Call Center Operations at American Benefits Consulting, Llc and Benefits Analyst at American Benefits Consulting, Llc. Mark Stack holds Master'S Degree, Education from Holy Names University.
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AeroLeads found 2 current-domain work email signals for Mark Stack. Compare company email patterns before reaching out.
I am a creative, driven Manager and Training Professional who has made a transition from a career in education. I currently work in a boutique benefits firm in Plan Administration where I have spent much of my time in a training capacity. I enjoy positions that offer continual challenges and learning opportunities. I am a strong communicator, a skill I use daily to explain complex concepts to executives, rank and file employees, payroll departments other insurance professionals. - Train and evaluate employees to facilitate reduction in errors, increased productivity and improved customer satisfaction. - Write and edit multiple training manuals, procedures and other employee documents used for almost every function of the department. - Point person to communicate with dissatisfied clients and resolve difficult situations.- Frequently consulted by colleagues as a subject matter expert.- Spent 15 years as a music educator, coordinating performances, managing and evaluating groups (both large and small), necessitating many public speaking occasions.
Listed skills include Insurance, Life Insurance, Disability Insurance, Employee Benefits, and 21 others.
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A career timeline built from the work history available for this profile.
New York, New York
Manage a team of 5 client facing account reps as well as a team of 7-20 call center reps.
Greater New York City Area
Manage a dynamic call center that supports our Voluntary Benefits line of business. -Hired, onboarded, trained and managed 20 contracted workers
New York, Ny
Worked in 4 of the 4 lines of business in my department – Executive Life Insurance (Bonus and Split Dollar Plans), Non-Qualified Deferred Compensation, Executive Individual Disability Insurance (IDI) and Voluntary Benefits, performing almost every function in the department and reporting to the Director of Plan Administration. -Liaison between executives, corporate payroll and insurance carriers ensuring accurate and prompt issuing of Executive Life Insurance policies along with payment of premiums, processing of changes and termination or transition of polices. - Assist in the coordination of annual Executive Life Insurance policy review and facilitation of policy updates along with issuing of bonus payments to pay annual premiums. - Produce Life Insurance Illustrations for retiring or terminating executives to offer new, custom, alternative insurance products resulting in new business. - Monitor and audit monthly payroll deductions for life and individual disability insurance policies. - Produce and audit 1,200 quarterly non-qualified deferred compensation benefits statements.- Produce monthly accounting and coordinate annual evaluation and balancing of portfolio for variable Corporate Owned Life Insurance (COLI) policies. - Assist in the enrollment and annual renewal of Executive Individual Disability Insurance Policies. - Assist in enrollment and customer service for Voluntary Benefits eligible employees. - Gather data and produce metrics for 12 person call center. - Voice-over talent for call center Interactive Voice Response system.
Nyack, Ny
Taught kindergarten to 5th grade general music classes and 6th to 8th grade choral music. - Wrote and implemented music curriculum and daily lesson plans.- Trained and evaluated student teachers.- Mentored new employees.- Coordinated schedules and additional activities with staff and administration of 70+. - Prepared and produced 7‐10 annual student productions.- Produced 500 biannual student evaluations.
Oakland, Ca
(While on LOA from Nyack Public Schools during graduate school)Taught pre‐kindergarten to 8th grade general music classes and conducted all‐school choir.- Wrote, produced and facilitated Curriculum Exploration seminar for current and prospective school families resulting in increased enrollment.- Conducted informal staff technology training.
Various
Taught pre‐kindergarten to 8th grade private piano lessons. - Coordinated schedules for lessons and recitals.- Recruited and motivated clients.
Alpine, Nj
Taught pre‐kindergarten to 8th grade general music classes and conducted school choir. Taught computer skills to 1st to 6th grade students.- Maintained school computer lab.
Other employees you can reach at abcsys.com. View company contacts for 79 employees →
Mohammad R. Rahman, Pmp
Colleague at American Benefits Consulting, An Alliant Insurances Services Inc. CompanyVestal, New York, United States
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Michael Grippo
Colleague at American Benefits Consulting, An Alliant Insurances Services Inc. CompanyNew Rochelle, New York, United States
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Christine Burden
Colleague at American Benefits Consulting, An Alliant Insurances Services Inc. CompanyGreater Chicago Area, United States
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Karen Kalin
Colleague at American Benefits Consulting, An Alliant Insurances Services Inc. CompanyGreater Philadelphia, United States
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Jennifer Schaefgen
Colleague at American Benefits Consulting, An Alliant Insurances Services Inc. CompanySt Paul, Minnesota, United States
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JF
John Forbes
Colleague at American Benefits Consulting, An Alliant Insurances Services Inc. CompanyMendham, New Jersey, United States
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JP
Jenny Pruitt
Colleague at American Benefits Consulting, An Alliant Insurances Services Inc. CompanyRichmond, Kentucky, United States
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KF
Kevin Foster
Colleague at American Benefits Consulting, An Alliant Insurances Services Inc. CompanyPortland, Oregon, United States
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AB
Anthony Bender
Colleague at American Benefits Consulting, An Alliant Insurances Services Inc. CompanyBattle Creek, Michigan, United States
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JB
Jim Boyd
Colleague at American Benefits Consulting, An Alliant Insurances Services Inc. CompanyHingham, Massachusetts, United States
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Activities and Societies: William and Flora Hewitt Foundation Kodaly Fellowship Recipient
Quick answers generated from the profile data available on this page.
Mark Stack works for American Benefits Consulting, an Alliant Insurances Services Inc. Company.
Mark Stack is listed as Manager, Client Services at American Benefits Consulting, an Alliant Insurances Services Inc. Company.
AeroLeads has found 2 work email signals at @abcsys.com for Mark Stack at American Benefits Consulting, an Alliant Insurances Services Inc. Company.
AeroLeads has found 3 phone signal(s) with area code 212 for Mark Stack at American Benefits Consulting, an Alliant Insurances Services Inc. Company.
Mark Stack is based in New York, United States while working with American Benefits Consulting, an Alliant Insurances Services Inc. Company.
Mark Stack has worked for American Benefits Consulting, An Alliant Insurances Services Inc. Company, American Benefits Consulting, Llc, Nyack Public Schools, The Renaissance School, and Private Piano Studio.
Mark Stack's colleagues at American Benefits Consulting, an Alliant Insurances Services Inc. Company include Mohammad R. Rahman, Pmp, Michael Grippo, Christine Burden, Karen Kalin, and Jennifer Schaefgen.
You can use AeroLeads to view verified contact signals for Mark Stack at American Benefits Consulting, an Alliant Insurances Services Inc. Company, including work email, phone, and LinkedIn data when available.
Mark Stack holds Master'S Degree, Education from Holy Names University.
Mark Stack is listed with skills including Insurance, Life Insurance, Disability Insurance, Employee Benefits, Benefits Administration, Customer Service, Vendor Management, and Strategic Planning.
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