Mark Stagg Email & Phone Number

Houston, Texas, United States

Oversee operations of large custodial division at George Bush Airport(IAH)Responsible for managing multi million dollar budget to ensure proper operations. Mentor and train new supervisors in operations and leadership and create succession plan for them. Led the team to and Recieved a 4 star skytrax rating for 2022 amongst a billion dollar renovation of.

Houston, Texas, United States

Liaison with Airport General Manager And Director of Operations. Develop matrix protocols to help all departments keep up with KPI’s and adjust accordingly Worked on and developed project to redirect commercial vehicle traffic at the airport to help uncluttered the traffic issues. Saved over a million miles of traffic in the airport property.

Houston, Texas Area

• Experience in all aspects of development and implementation of work teams including training design, coaching and facilitation.
• Managed tasks in budget preparation, inventory control, and purchasing,
• Self-motivated and detailed oriented individual with high energy level to expedite achievements.
• Ability to accomplish individual work assignments through proper delegation of tasks to self and other team members,
• Member of Balanced Score Card Team, also a BSC facilitator.
• Managed team of 200 Employees.

Houston, Texas, United States

Lead and managed airport security team of 200 employeesManaged $24 million budget for the airport public safety and technology division. Liaison with TSA to ensure airport was in compliance with all TSA directives and any amendments to those directives. Ensured employees were compliant in any required training to include ICS training. Built relationships.

Downtown Houston

• Senior executive officer for large retail operations in downtown Houston. Responsible for managing and growing profits through collaboration with staff members and customers. Managed team of twelve employees to ensure.
• Project development and implementation
• Developed business plan with projections for First year, 3rd year and beyond. Presented to financial institution and were able to secure $1.5 million dollar loan for the build out of the business.
• Fiscal responsibility, average yearly income of $3.9 million. *P&L responsibility. Management of $5 million budget.
• Presented company goals and objectives to new principals.
• Coached and mentored staff members by offering constructive feedback and taking interest in their long-term career growth.

• Led a 34-member team delivering services to 2800 clients across the city.
• Partnered with business owner to ensure operational needs were being met
• Partnered with customers to ensure services were being done properly and in a timely manner as well as educating the customer on the newest products and services available.
• Training of all of our service staff to provide the highest level of service to our customers
• Profit and Loss responsibility
• Inventory management and procedures

• Supervise the night shift bonding windows including 12 County employees
• Served Criminal Warrants on high risk felons throughout Harris County
• Instructor for Emergency Response Training for the entire Sheriff Department in Hand to Hand combat, Riot procedures, Hostile personnel extraction, Police tactical techniques
• Attended multiple Officer Safety and Survival training classes
• Trained in NCIC/TCIC policy and procedures
• Trained in detentions operations

Fort Bragg Fayetteville, North Carolina

Parachute Infantry Soldier

Diploma, Buisiness Leadership, 3.5

Diploma in Business Leadership

Tcleose, Law

General Studies