Mark Stephens Email & Phone Number

Murphy, Nc, Us

Murphy, North Carolina, United States

Conduct team member/leader investigations to drive accountability and job performance for the organization in compliance with policy and proceduresSupport eighteen departments within the organization; providing guidance/directions relating to investigationsBuild business partnerships with organizational senior and department leaders to drive positive team member engagement with engagement surveys, town hall meetings, and additional recognition programs for leaders/team members within the organizationResponsible for driving retention strategies; providing guidance to department leaders to further engage team members with training and career development, recognition and focus on retaining talent for the organizationResponsible for researching and compiling employee information for unemployment claims for both properties of Harrah's Cherokee CasinosAssist with various property team member/leader engaging events; driving positive team member relations and continue to build an inclusive team environment

Blue Ridge, Georgia, United States

Career Opportunity to serve as a Human Resources Director for Fannin Regional Hospital ./ Quorum Health FacilityResponsible for all human resources facets supporting approximately three hundred leaders and employees at two facility locationsResponsible for coordinating and facilitating new hire orientation including benefits to various medical staff employeesResponsible for a thorough review and process and payroll approval for all employees at Fannin Regional Hospital and Riverstone ClinicReponsible for managing/monitoring overall payroll budget and human resources department budgetFacilitiated benefit sessions for all employees during open benefit enrollmentImplemented and led a monthly employee engagement committee to review employee survey results, set strategic action plans and monthly follow up with various departments to drive employee engagement, recognition and grow and retain talent Responsible for ensuring various reporting to OSHA, HR corporate compliance and completed unemployment claims and setting a human resources strategy with leadership and with senior corporate leadership Quorum HealthImplemented, monitor and approved travel nurse contracts for key departments with staffing opportunitiesCompiled data for specific market analysis and implemented wage adjustments for medical staff

Murphy, North Carolina, United States

Began in a Human Resources Generalist role and was promoted to a Human Resources Director for Cherokee County in Murphy, North CarolinaProvided an ongoing review and suggested recommendations of all Human Resources policies, programs and practices to county managementDevelop and administered programs, procedures and guidelines to help align the workforce with the strategic HR goals of the countyManage the county's Human Resources site with a keen focus on recruiting, job postings and creating a inviting online site for potential applicantsReview and approve all county employee's time sheets to ensure accuracy and partner with county management staff to ensure correct time keeping recordsResponsible for implementing new hire orientations including benefits training for all employees

Blairsville, Georgia, United States

Served as a Dietary Support Specialist and promoted to a Dietary Manager in May 2021Responsible for teaching, training, coaching a team of twelve dietary employees to drive customer service/engagement, dietary restrictions and government complianceCollaborate with hospital senior leaders to drive strategic objectives related to a department budget, financial cost analysis initiatives, inventory controls and effective employee engagement and job performanceProvide direction for patient meal services to patient care units ensuring patient satisfaction in partnership with physicians and lead nurses within departmentsResponsible for managing overall hospital dietary budget in partnership with the Dietary DirectorRecruit, hire and develop a dietary career path for new hires to drive effective teamwork, customer service initiatives and retention among the dietary team

Blue Ridge, Georgia

Responsible for business development with the local community; creating a presence by building business relationships to grow the businessCreate a strategic yearly store plan and budget to effectively drive business salesResponsible for building vendor business relationships to listen, select, buy and design product selection for potential customer clients in the marketSet, create, stage and implement a store design planImplement a yearly advertising strategy to drive customer client interest and store presence

Greater Atlanta Area

Regional Human Resources ManagerProvide human resources support to Mid Atlantic and Northeast Stores (34 stores)Responsible for driving HR store metrics relating to talent development, training, and associate benefitsResponsible for driving store positive associate relations; including in-depth store investigations and working with business partners to reach case resolutionsCreated additional store associate/leader recognition in the 34 stores; creating an inclusion environment building trust together with associates and store leadersCoordinated and participated in various job fairs in partnership with recruitersCompleted unemployment hearings in selected states

Greater Atlanta Area

Supported ten stores in Atlanta for The Home Depot. I began my career with The Home Depot as a Store Human Resource Manager. I had an opportunity and selected to be a Regional and now a District Human Resource Manager for The Home Depot. It has been a great experience supporting associate relations, talent management and associate learning with a keen focus on selection, development and recognition.

I had the opportunity to open the first Atlanta - IKEA store. With 647 employees, it was a great leadership opportunity. I held leadership positions in Customer Service and Human Resources; leading the store to great success in sales, associate engagement and talent management.

I have experience in the transportation industry - Delta Air Lines. I held various job positions at Delta relating to Finance, Airport Operations, Field and Corporate Human Resources, Marketing, and Customer Care.