Mark Steven Loresca Email & Phone Number

Makati, National Capital Region, Philippines

As a customer service representative my main task is to provide solution on a customer's concern on a knowledgeable and timely manner with courtesy and concern. Being an expert on what I do I was also assigned to support a training class as a training intern. Being able to share my knowledge to the new hires helped the Line Of Business a lot. I was also assigned to be a Subject Matter Expert and share concepts and suggestions to the client for curriculum improvement.

Makati, Philippines

The first line of support. Responsible in attending to client's concern and identify to which support team should they be forwarded.

As a Junior Executive Producer I was trained and exposed to different ways of advertising. I am responsible for client meetings, project biding, preproduction and any direct contact to clients making sure that as a representative of the production house we give what they need with 100% satisfaction.

As a customer service representative in this company we focused on hospitality and hotel reservation. I make sure that we give our guests the best service and hotel room that will fit their needs.

Bachelor Of Science (Bs), Nursing

Bachelor Of Science (Bs), Applid Physics Major In Instrumentation Design