AeroLeads people directory · profile
Mark Streeter Email & Phone Number
Director Operational Excellence, Consumer Services
at
American Express
1 work email found
@americanexpress.com
2 phones found area 832 and 800
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Director Operational Excellence, Consumer Services
Location
Greater Houston, United States
Company size
Who is Mark Streeter? Overview
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Quick answer
Mark Streeter is listed as Director Operational Excellence, Consumer Services at American Express, a with 79797 employees, based in Greater Houston, United States. AeroLeads shows a work email signal at americanexpress.com, phone signal with area code 832, 800, and a matched LinkedIn profile for Mark Streeter.
Mark Streeter previously worked as Director Operational Risk, Consumer Services at American Express and Director of Customer Service at American Express. Mark Streeter holds Mba from Rice Business.
Company email context
Email format at American Express
This section adds company-level context without repeating Mark Streeter's masked contact details.
{first}.{last}@americanexpress.com
89% confidence
AeroLeads found 1 current-domain work email signal for Mark Streeter. Compare company email patterns before reaching out.
Profile bio
About Mark Streeter
10+ years of progressive business experience in risk management, governance, customer experience, operations, vendor relationship management and in designing and implementing business strategies to improve customer experience, increase revenue and reduce cost. •Experience in leading teams and building and leveraging relationships in a global organization. •Skilled and versatile customer focused professional who has transformed business strategies into solutions that enhance the customer experience and drive business results. • Leader/team player who supports business growth by evaluating operational risks and design, build and manage control programs. • Effective communicator and thought leader who seeks positive resolution to business challenges through active listening, credibility, and a strong sense of urgency.
Listed skills include Management, Process Improvement, Analytics, Customer Experience, and 24 others.
Current workplace
Mark Streeter's current company
Company context helps verify the profile and gives searchers a useful next step.
American Express
10 roles
Mark Streeter work experience
A career timeline built from the work history available for this profile.
Director Operational Risk, Consumer Services
CurrentGlobal leader responsible for operational risk control and governance programs, including Issue Management, Audit, Sanctions, Call/Quality Monitoring and Complaints.Primary focus is to elevate the organization's (1LOD) risk culture and risk awareness by leveraging communication and relationship building skills
Apr 2019 - Present
Director Of Customer Service
Servicing operations leader managing across internal teams and outsourced vendors to ensure flawless execution of customer services programs.
Aug 2016 - Apr 2019
Director - Issue Management
Manage payment process for US Issues Management customer restitution. Maintain a strong focus on the ideation and fast implementation of Continuous Improvement across E2E Issues Management payment process.Process management, strategic planning, process improvement, leadership, vendor management and oversight, relationship management, team leadership, customer experience, change management, payments, operations, audit & exam support
Mar 2014 - Aug 2016
Director - Operations Strategy & Customer Experience
Manage a team to design customer experience strategies for pricing initiatives and to ensure American Express meets banking requirements. Build and leverage relationships with servicing process owners, Marketing teams, compliance and lawyers. Relationship management, strategic planning, coaching and developing a team of managers, ensure operational excellence for major initiatives for a global organization, leadership, risk assessment, communication, process improvement.
Nov 2011 - Mar 2014
Senior Manager - Marketing
Led cross-functional teams across Marketing, Operations, Servicing, and Technologies on strategic projects focused on process improvement across the US Consumer Marketing organization.Projects focused to improve customer experience, reduce cost and increase revenue across both online and phone servicing channels.Internal consulting, implementation of customer experience improvements, Loyalty program governance.
May 2008 - Dec 2011
Manager - Vendor Performance Management
Responsible for developing performance management tools supporting the tele-marketing vendor management team. Implemented standardized performance scorecards and a pay for performance program across multiple vendors and over 40 marketing programs.Business analysis, vendor management, leadership communications, performance optimization, Call Center analytics.
Jul 2006 - May 2008
Project Manager
Relationship Manager for various clients.Defined and led quality initiatives to meet internal cost, delivery, and financial performance goals.Managed a six person team and forecasted cost and resources for a $12MM employee benefits project. Re-engineered and executed new client implementation process, improving resource efficiency by 25% and project time by 20%.Developed new initiative to reduce costs by $1.25MM annually and communicated process improvements across client teams.
Feb 2003 - Jun 2004
Business Analyst
Jan 2001 - Jan 2003
Field Service Representative
Managed 30 dealers and assisted managers in western US to ensure accurate audits and to reduce loan defaults.Earned multiple awards based on performance and customer service.
Aug 1999 - Jan 2001
Team & coworkers
Colleagues at American Express
Other employees you can reach at americanexpress.com. View company contacts for 79797 employees →
BB
Brian Berger
Colleague at American ExpressStaten Island, New York, United States
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RP
Rosaura Polanco
Colleague at American ExpressDominican Republic
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GA
Guillermo Amores Andrade
Colleague at American ExpressContact Info, United States
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AC
Amy Cooper
Colleague at American ExpressUnited Kingdom
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AC
Adeline Caraway
Colleague at American ExpressBaytown, Texas, United States
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JD
John Danovich
Colleague at American ExpressTempe, Arizona, United States
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罗
罗泽彬
Colleague at American ExpressGuangdong, China
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VA
Vrinda Arora
Colleague at American ExpressWest Delhi, Delhi, India
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GC
Gauri Chaturvedi
Colleague at American ExpressDelhi, India
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YV
Yoel Varela
Colleague at American ExpressBuenos Aires, Buenos Aires Province, Argentina
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Brian Berger
Colleague at American ExpressStaten Island, New York, United States
View →
RP
Rosaura Polanco
Colleague at American ExpressDominican Republic
View →
GA
Guillermo Amores Andrade
Colleague at American ExpressContact Info, United States
View →
AC
Amy Cooper
Colleague at American ExpressUnited Kingdom
View →
AC
Adeline Caraway
Colleague at American ExpressBaytown, Texas, United States
View →
JD
John Danovich
Colleague at American ExpressTempe, Arizona, United States
View →
罗
罗泽彬
Colleague at American ExpressGuangdong, China
View →
VA
Vrinda Arora
Colleague at American ExpressWest Delhi, Delhi, India
View →
GC
Gauri Chaturvedi
Colleague at American ExpressDelhi, India
View →
YV
Yoel Varela
Colleague at American ExpressBuenos Aires, Buenos Aires Province, Argentina
View →
3 education records
Mark Streeter education
Mba
Rice Business
Ba, Economics
Vanderbilt University
Vwo
Het Baarnsch Lyceum
FAQ
Frequently asked questions about Mark Streeter
Quick answers generated from the profile data available on this page.
What company does Mark Streeter work for?
Mark Streeter works for American Express.
What is Mark Streeter's role at American Express?
Mark Streeter is listed as Director Operational Excellence, Consumer Services at American Express.
What is Mark Streeter's email address?
AeroLeads has found 1 work email signal at @americanexpress.com for Mark Streeter at American Express.
What is Mark Streeter's phone number?
AeroLeads has found 2 phone signal(s) with area code 832, 800 for Mark Streeter at American Express.
Where is Mark Streeter based?
Mark Streeter is based in Greater Houston, United States while working with American Express.
What companies has Mark Streeter worked for?
Mark Streeter has worked for American Express, Hewitt Associates Llc, and Deutsche Financial Services.
Who are Mark Streeter's colleagues at American Express?
Mark Streeter's colleagues at American Express include Brian Berger, Rosaura Polanco, Guillermo Amores Andrade, Amy Cooper, and Adeline Caraway.
How can I contact Mark Streeter?
You can use AeroLeads to view verified contact signals for Mark Streeter at American Express, including work email, phone, and LinkedIn data when available.
What schools did Mark Streeter attend?
Mark Streeter holds Mba from Rice Business.
What skills is Mark Streeter known for?
Mark Streeter is listed with skills including Management, Process Improvement, Analytics, Customer Experience, Project Management, Cross Functional Team Leadership, Strategy, and Change Management.
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