Mark Stuart Email & Phone Number

London, England, United Kingdom

Belfast, United Kingdom

Belfast

• Communicating with the end users to find out the problem they are experiencing.• Working out the reasons for a fault and explaining these to the end user• Fixing equipment, including laptops, printers and scanners (known as peripherals) • Setting up new equipment and upgrading existing(IT) systems • Testing and servicing equipment (laptops, pcs, servers)• Recording problems and their solutions for future reference • Training clients on new systems and software… Show more • Communicating with the end users to find out the problem they are experiencing.• Working out the reasons for a fault and explaining these to the end user• Fixing equipment, including laptops, printers and scanners (known as peripherals) • Setting up new equipment and upgrading existing(IT) systems • Testing and servicing equipment (laptops, pcs, servers)• Recording problems and their solutions for future reference • Training clients on new systems and software applications• Using wide range of software including Asset management, AD, exchange, 4P’s• Using Remote Desktop Management to control the different servers• Creating new users using AD and Exchange and controlling their access permissions• Using DameWare/LogMeIn to remotely control user's laptops to fix problems• Using Mail Marshal to control the mail coming into the company to ensure no viruses are found.• Using Web Marshal to control the internet usage within the company. • Creating Virtual Machines. • Patch Panel/Server work. • Researching MDM Solutions. Show less

Finaghy, Belfast

America/Canada

During the summer months of 2012 and 2013 I worked in America/Canada coaching Soccer to children.

Belfast

Bachelor Of Engineering (Be), Computer Software Engineering

Foundation Degree, Computer Software Engineering

Education record