Experienced Business Development Director enabling financial services and insurance sector clients to unlock the power of their data through market leading AI driven technology. Supporting our clients to recognise value and achieve their digital transformation, compliance, ESG and efficiency objectives through - Document Management, Information Management, Intelligent Document Processing (IDP), Data Transformation and Asset Lifecycle Management solutions. Skills: Go-to-Market Strategy · Software as a Service (SaaS) · Enterprise Software · Solution Selling · Business Development · Cloud Computing · Key Account Management · Sales Management

Enforced isolation as a result of the COVID pandemic has rendered remote working a necessity. Traditional document management services have lost their effectiveness. Swiss Press Solutions are very much ahead of the curve in their expertise in digital transformation.Combining people, process and technology, we create solutions for our clients which deliver profitable growth, reduce costs and increase efficiency. Our core services include:▲ INTELLIGENT AUTOMATION (IA): using a combination of Robotic Process Automation (RPA, Natural Language Processing (NLP and Natural Language Understanding (NLU) to automate large areas of document processing and claims management.▲ DIGITAL TRANSFORMATION: transforming internal and external business processes, digitalizing communications, improving data flow and bridging the gap between back-end and front-end operations. Our clients are then able to respond to their customers on any channel, whether digital or physical.▲ BUSINESS PROCESS AS A SERVICE (BPAAS): combining cutting-edge technology with a skilled workforce, whether onshore, nearshore or offshore, with the whole system managed in a single platform. Business processes previously too challenging to automate can be managed efficiently and accurately.▲ SERVICE FACTORY: this innovate model enables our clients to complete complex business services at industrial scale. Utilising both automation technology and human labour, managed in a cloud-hosted platform, our clients enjoy faster processing times, better quality output and huge scalability across Data Processing, Omni-Channel Output, HR Services and Payroll & Banking.

▲ Delivered contracts and MSAs, delivering profitable growth for the business and its clients.▲ Drove activity for new service offerings, including Digital, CCM, CX and SaaS solutions.▲ Led high-performing multi-disciplinary teams to deliver omni-channel communications. ▲ Customer journey mapping, driving proof of concept through test and learn programmes.▲ Personally responsible for developing business in Finance, Insurance, Government and BPO.▲ Led the team to develop business within Energy, Water, Travel & Leisure and Telco.▲ Collaborated company-wide, including the Exec Team, Sales, Marketing, IT, Operations and the Tender Team.

▲ Drove contractual sales, establishing growth strategy for CX and Brand Deployment services.▲ Developed marketing plan and new business proposition aligned to a defined client profile.▲ Created Telemarketing business strategy, appointing and onboarding a third-party provider.

▲ Established and executed new business strategy, including setting-up new solutions.▲ Led and developed a team of 6 Account Managers.▲ Converted clients to fully transactional-based and digital DM, contractual and on-demand.

▲ Developed and delivered new business strategy, focusing on integrated CCM programmes.▲ Delivered data & technology-based service solutions, achieving £7M sales in 2 years.▲ Led, managed and trained a team of Key Account Directors, setting growth goals and KPIs.

▲ January 2009-May 2010: 4DM: Strategic Communications Manager▲ April 2006-December 2009: GI Solutions Group: Sales & Business Development Manager▲ January 2005-April 2006: St Ives Direct: Business Development Manager▲ October 1996-October 2004: Graphic Inline: BDM & Account Manager