Mark T. Email & Phone Number

Singapore

dunnhumby is the global leader in customer data science with over 30 years of experience partnering with the largest retailers and brands globally to optimize Category Range and Assortment as well as Product Pricing and Promotion. In addition, we also help our customers to generate new and incremental revenue streams above and beyond their retail business through media Commercialization and Data Monetization. dunnhumby delivers the data insights needed to personalize customer interactions and build personalised engagement across omni-channel touchpoints (Online 2 Offline), to ultimately leapfrog customer loyalty in an increasingly competitive and data driven retail economy. Responsible for sales, marketing and business development activities/teams and sales pipeline using (Salesforce TM) for Asia. Manage entire sales cycle from lead generation, profiling, qualification, meeting, solution demonstration, proposal generation, negotiation, contract preparation/review/acceptance and accounts receivables follow-ups.Establish and manage strategic business partners across APAC, which include marketing agencies, systems integrators, consultancy firms, complementary solution/service providers.Develop and deploy innovative sales growth strategies with partners, in terms of cross selling and co-branding opportunities.Coach sales team on formal sales methodology, Miller Heiman's "Strategic Selling", Customer Buying Cycle TM and MANACT TM to implement value creation strategies for key customers.Review and improve sales process to enhance productivity, sales closure probability, revenue and speed.Collaborate with internal cross-functional divisions (marketing and technical) to create/share effective marketing programs, best practices and operation synergy.Drive global implementation of best practices across all Asia offices.

Singapore

Sales Management- Responsible for sales, marketing, account management and business development activities and sales pipeline using (Salesforce TM) for Asia. Report to Global VP, Sales.- Manage entire sales cycle from lead generation, profiling, qualification, meeting, solution demonstration, proposal generation, negotiation, contract preparation/review/acceptance and accounts receivables follow-ups.- Responsible for team recruiting, training, mentoring, coaching, performance management, people development and other day-to-day sales operations.Strategic Planning/Execution- Lead annual strategic planning process, in terms of formulating budgets, creating sales & marketing strategies for Asia.- Cascade and communicate strategic goals into operational "SMART" KPIs with associated tactical action plan for direct/indirect reports.Market/Competitive Analysis- Drive market analysis, in terms of market feasibility, revenue potential, market share, target customers, segmentation strategies and pricing models.- Drive competitive analysis in APAC.Channel/Partner Management- Establish and manage strategic business partners across APAC, which include marketing agencies, systems integrators, consultancy firms, complementary solution/service providers.- Develop and deploy innovative sales growth strategies with partners, in terms of cross selling and co-branding opportunities.Coaching and Training- Coach sales team on formal sales methodology, Miller Heiman's "Strategic Selling", Customer Buying Cycle TM and MANACT TM to implement value creation strategies for key customers.- Review and improve sales process to enhance productivity, sales closure probability, revenue and speed.Collaboration and Automation- Collaborate with internal cross-functional divisions (marketing and technical) to create/share effective marketing programs, best practices and operation synergy.- Drive global implementation of best practices across all Asia offices.

Singapore

Establish and manage regional sales, marketing, business development and telemarketing teams for APAC. Report to CEO with with P&L accountability.Consolidate sales pipeline for APAC and simultaneously manage multiple business expansion initiatives.Manage entire sales cycle from lead generation, profiling, qualification, meeting, solution demonstration, proposal generation, negotiation, contract preparation/review/acceptance and accounts receivables follow-ups.Responsible for team recruiting, training, mentoring, coaching, performance management, people development and other day-to-day operations.Coach sales team on formal sales methodology, Customer Buying Cycle and MANACT to implement value creation strategies for key customers.Review and improve sales process to enhance productivity, sales closure probability, revenue and speed.Lead annual strategic planning process, in terms of formulating budgets, creative sales & marketing strategies in supporting company’s vision, goals and strategies.Cascade and communicate strategic goals into operational “SMART” KPIs with associated tactical action plan for direct/indirect reports.Drive market analysis, in terms of market feasibility, revenue potential, market share, target customers, segmentation strategies and pricing models.Drive competitive analysis in APAC.Establish and manage strategic business partners across APAC, which include marketing agencies, systems integrators, consultancy firms, complementary solution/service providers.Develop and deploy innovative sales growth strategies with partners, in terms of cross selling and co-branding opportunities.Spearhead all digital/event marketing initiatives to drive demand generation and brand awareness.Collaborate with internal cross-functional divisions (marketing and technical) to create/share effective marketing programs, best practices and operation synergy.Drive global implementation of CRM solution (Sugar) across all APAC offices.

Singapore

Establish and manage regional sales, marketing, business development and telemarketing teams for APAC offices with accountability for all business initiatives in APAC region. Report to the MD and HQ’s CEO in France with with P&L responsibility.Manage entire sales cycle and sales pipeline for APAC.Formulate budgets, creative sales & marketing strategies in supporting company’s vision, business goals and strategies for APAC.Manage team through clear translation of strategic goals into tactical operational “SMART” KPIs and tactical action plan for direct reports.Identify, evaluate and appoint and manage strategic business partners across APAC, which include systems integrators, consultancy firms, complementary solution/service providers.Collaboration and AutomationCollaborate with internal cross-functional divisions in France, UK and China office to improve operation synergy towards global profitability.Drive global implementation of CRM solution (Salesforce) across all APAC.

Singapore

Managed P&L, sales, marketing, business development and project management teams through 7 direct reports and 10 indirect staff with accountability for all sales, marketing and business development in Singapore and regional countries. Report to the CEO with P&L accountability.Developed and deployed innovative "go-to-market" strategy across the Asia. Established and managed partners/channels across Asia.Managed most critical and strategic customer accounts in Asia.Product Innovation Leadership and Patent ManagementLed new product innovation project – World 1st embedded intelligent print control software device - by collaborating with contract manufacturers in Taiwan and China in prototyping, driver development, testing and mass production. Managed international patent filing/trademark registration process.

Singapore

Held senior management level in charge of entire Sales division with 4 direct reports and 15 indirect reports with P&L responsibility.Managed entire sales cycle from lead generation, qualification, customer meeting to contract signing. Held full P&L and general management responsibility. Conducted and managed major regional consultancy and training projects.Hands-on coaching and training for major customer account.Led consulting team into new training business area, such as customized reality corporate training.

Singapore

Director (Sales Division) - 2000 – 2002Formulated sales strategies and marketing programs, launched new products, and managed 5 direct reports and 12 indirect reports. Managed major projects, totalling more than 5 million, which included major retail and hospitality brands in Singapore and Asia.Business Development Manager - 1998 – 2000Organized and led a team of 8 Account Executives with accountability for identifying and pursuing high-potential prospective customers in the healthcare industry across Asia. Led cross functional teams of R&D, sales and marketing personnel in developing innovative products and market penetration into US market.Project Manager - 1996 – 1998o Headed Project Management department with 5 project leaders. o Assume full responsibility for profitability and customer satisfaction of all projects in Asia through effective resource effort tracking, progress monitoring and cost control measures.

Singapore

Provided consultancy and training in ISO 9000/ISO 14000 Quality Management Systems, TQM (6 Sigma), Business Process Redesign / Reengineering / Improvement and business IT automation.Managed regional projects in ensuring optimal profitability, on-time/on-budget delivery and total customer satisfaction.

Singapore

Responsible for all servers, PCs and IT automation technical support. Managed a team of 2 programmers in enhancing in-house developed MRP systems and migrating to a JDE ERP solution.

Degree, Computer And Information System Science

Certified Supply Chain Professional (Cscp)

Certified Supply Chain Professional (CSCP)

Certificate In Leadership Principles & Practice Program

Certificate in Leadership Principles & Practice Program

Masters, Total Quality/Business Management

Certification, Service Class Consultant (S - Class)

This is part of the Singapore national framework, Singapore Service Class (S-Class), which was developed by SPRING to drive customer.

Certification, People Developer Consultant

This is part of the Singapore national framework, which was developed by SPRING to drive People Development/HR excellence.

Certification, Singapore Quality Class Consultant (Sqc)

Singapore Quality Class (SQC) is the certification for the overall excellence standard and provides organisations with a holistic model.