Mark Thompson Email & Phone Number

Develop strategies and recommendations based on outcomes of data analytics.Maintain, manage, and analyze RCM Power BI reports.Analyze RCM gaps/trends and identify opportunities for improvement.Migration from Smartsheet to Power BI.

Kentucky, United States

Freelance work as a Power BI Developer/Data Analyst.Strong background in Power BI including:- Data extraction- Data cleansing- Data manipulation / transformation- Data visualization- Automation- Reporting- Mobile reporting- Dashboards- SQL, DAX, M- Data analysisI help clients turn their data into interactive and appealing visualizations, so they make well-informed decisions.

Louisville, Kentucky, United States

• Work all aspects of Medicaid provider data.• Conduct data analysis/comparisons, root causing of errors, enhance data audit tools, and consult on very complex provider data processes driving the integrity of our Medicaid network.• Lead Medicaid Implementation projects representing the provider data audit package of reports.• DRI for Medicaid Data Quality reports for multiple states.• Collaborate with Markets, Operational areas, Process and Project Managers to accommodate new Medicaid provider data quality reporting needs.• Determine root causes driving issues and develop solutions.• Support cross-functional teams on their provider data needs.• Partner with other business areas to develop or verify P&Ps/Provide Education to business areas.• Maintain Medicaid provider data quality.

Louisville, Kentucky, United States

• Administered the installation of provider accounts and implemented new processes to strengthen cross-departmental relationships.• Conducted in-depth data analysis using advanced knowledge of Excel, Power Query, Power BI, and SQL.• Created a detailed report for the VP, leading to significant improvements within the PPNO department and a reduction in provider abrasion.• Successfully managed multiple projects simultaneously and assisted in the development and implementation of the PICA Web Application.• Continuously sought ways to save the company money by redesigning processes across multiple departments.• Performed setup, database loading, and preparation of administrative documents and materials, with work assignments frequently requiring interpretation and independent determination of appropriate courses of action.

• Provided support to provider accounts by responding to inquiries and resolving issues of concern, with decisions typically focused on the interpretation of departmental policies and methods for completing assignments.• Worked within defined parameters to identify work expectations and quality standards, with some latitude over prioritization and timing, and minimal direction.• Followed standard policies and practices, allowing for some interpretation, deviation, and independent discretion.• Consistently exceeded production targets and met QA requirements while successfully managing multiple projects simultaneously.• Assisted in the development and implementation of the PDX app, independently learning SQL and Power BI to better understand business needs and assist app developers with updates.

Lexington, Kentucky Area

• While in school at the University of Kentucky I was part of a team that took care of elementary students at an underprivileged school after school hours. • Took students to different rotations such as gym, the playground, and computer lab. • While in their rotations it was my job to make sure they behaved but most importantly I was there as a person they could relate to and talk to about their difficult lives at home.

Louisville, Kentucky, United States

• Provide delegated components of nursing care to patients including monitoring, specimen collection, psychoeducation, assistance with activities of daily living and behavior management in accordance with physician orders and established nursing policies and procedures. • Care provided is based on defined standards of patient care and practice.• Deliver care to kids 3-13 suffering from mental health issues such as aggression, depression, and anxiety.

Lexington, Kentucky Area

I pitched sales to customers either in person or over the phone. I would sell memberships as well as retail that was in the store. I made sure the area was clean and well organized. I made sure the atmosphere was as calm as possible. I also met any other needs the clients needed/requested.