Mark Thompson Email & Phone Number

Buford, Ga, Us

Alpharetta, Georgia, United States

Alpharetta, Georgia

I decided to come back. I really enjoy this team, the spirit, the ambitions, and the products.RESPONSIBILITIES: Performed and led mechanical engineering of several new Scientific Games Lottery products. Coordinated engineering task planning for engineering group and led meetings for weekly development tasks. Coordinated engineering and manufacturing launch tasks with SG manufacturing team in Singapore and primary manufacturers in China. ACCOMPLISHMENTS: Led migration and launch of new lottery-only engineering enterprise systems including Agile PLM, Solidworks PDM, HumanCAD models for ergonomic studies, and Altium Codesigner for control of 3D mechanical models of electronic boards. Set up PDM as an engineering database control system for source data – stabilizes and improves quality of data and reduces development time cycles. Improved engineering change system and product requirements management. Received seven US Patents for SG product inventions. Realigned processes to coordinate product launches during COVID era. Coordinated industrial design concepting with third-party consultant studio. Traveled to Asia for launch of new products.

Atlanta, Georgia

RESPONSIBILITIES: Responsible for cash deposit hardware of ATM products. Tasked to lead performance improvements of cash deposit modules, build new development team in Atlanta, Georgia headquarters, decommission legacy development team in Waterloo, Ontario, and investigate performance problems of field hardware.ACCOMPLISHMENTS: Established central communication platform for engineering teams transitions. Hired engineering staff for Atlanta development team. Established engineering change release plan for managing batch improvements to products. Led Waterloo engineering team for closing out remaining engineering changes and tasks prior to decommission. Advised NCR executive team for restructuring of engineering resources to improve management of ATM products.

Alpharetta, Georgia

RESPONSIBILITIES: Lead engineering team for the development of new devices that support Scientific Games Lottery instant and draw lottery games that players can enjoy. Direct hardware NPD programs: clerk or public-operated stylish lottery terminal and kiosk devices. Direct activities involving industrial design, mechanical and electrical engineering, manufacturing, testing, field trials. Coordinate prototyping and Asia manufacturing for first-production builds.ACCOMPLISHMENTS: Led migration of engineering databases from legacy systems to Agile PLM system, Oracle E-Business Suite, SolidWorks and Pro/Engineer CAD. Improved engineering change system. Performed 10% mechanical cost reduction of flagship lottery terminal product. Released new self-operated lottery kiosk device benefiting three lottery jurisdiction sales bids. Led development of three new lottery retail draw game products and an instant ticket display/dispensing product. Submitted four patents for lottery hardware product innovations. Assisted establishment of common PLM system for corporation, decreasing time-to-market for NPD.

RESPONSIBILITIES: Lead a team for the development of new devices that support Scientific Games instant and draw lottery games that players can enjoy.

Duluth, Georgia

RESPONSIBILITIES: Directed all hardware new product development and sustaining engineering: configured-to-order and designed-to-order computerized video gaming machines and accessories. Worked directly under the Chief Technology Officer of the company. Established product roadmaps, projects, budgets, and schedules. Managed accountabilities and professional growth of six direct reports, several engineering third-party consultants, and Silicon Valley industrial designers. Managed agency, safety, and jurisdiction compliance certification for all new products. Managed corrective actions and legacy product design refinements. Conducted primary market research to develop feature sets for next generation products. Frequently traveled to materials, finishing, and electronics manufacturers throughout the US, China, and Taiwan.ACCOMPLISHMENTS:• Led development of six gaming products for Cadillac Jack’s product portfolio.• Led development of several products, accessories, and innovative features including form, appearance styling, textures & finishes, soft surfaces, trim, branding, ergonomic/functional interfaces, interior structures, proprietary computers & graphics card, controllers, touch monitors, security devices, LED lighting, motion detection, advanced audio systems, and system monitoring peripherals.• Submitted eight patents for gaming innovations. Six implemented into product.• Established and maintained comprehensive product development system, requirements management, change management, and product lifecycle processes.• Developed prototypes for trade shows and for appearance/functional interpretations.• Provided desk-friendly product mock-ups for software integration development and testing.

Duluth, Georgia

RESPONSIBILITIES: Worked under the direction of the Hardware Engineering Manager. Designed and selected gaming cabinet mechanical, fastening, and ancillary items. Created SolidWorks models, drawings, and other product information data. Created mechanical representations of electronic PCBs and cable harnesses, including assembly routes. Created SolidWorks models of OEM components. Created and managed product bills of materials. Executed and completed all engineering change requests. Built mock ups of a concept product. Audited existing and potential manufacturers of designed components.ACCOMPLISHMENTS: • Completed first generation 3D CAD modeling for components for Cadillac Jack's first dual screen gaming cabinet.• Coordinated information with contract manufacturers for the first prototype production of dual screen cabinet components.

Suwanee, Georgia

RESPONSIBILITIES: Contributed to development of a new remote automated manufacturing facility in Suwanee, Georgia, on time and on budget to manufacture commercial security products: industrial steel doors and frames. Worked directly under the Product Engineering Manager from the headquarters location in Cincinnati, Ohio.ACCOMPLISHMENTS:• Developed and maintained product data information system for remote facility, on time for production.• Organized product data and development for remote AS/400 MRP product database, UGS Teamcenter and NX at the Cincinnati, Ohio headquarters in preparation and on time for the remote facility opening.• Developed engineering change management system using 8D process resulting in faster corrections.• Increased productivity by training new manufacturing staff for product structures and assembly rules.

Suwanee, Georgia

RESPONSIBILITIES: Managed all development programs, sustaining programs, and custom product orders. Worked directly under the President/Founder. Managed projects, activities, accountabilities, and professional growth of four direct reports. Conducted primary market research to develop feature sets for next generation products. Maintained agency and safety certifications for each new product.ACCOMPLISHMENTS• Developed company’s configure-to-order product portfolio using Pro/Engineer, Pro/Intralink, and Epicor Vantage MRP, enabling national and international new market entries for oil & gas, hazardous vapor locations, pharmaceutical, food & beverage, bulk processing, pulp & paper, tobacco, and hospitality.• Developed twelve industrial HMI workstation products including options and accessories on time/budget.• Developed five industrial PC, touch display, touch control, and keyboard products on time/budget.• Developed five outdoor point-of-sale kiosk products, enabling entries into new markets for ticketing, convenience stores, restaurants, hospitality, loyalty, car rental, and public information on time/budget.

Suwanee, Georgia

RESPONSIBILITIES: Worked under the direction of the Engineering Manager. Created 3D models, assemblies and drawings of mechanical components for new product development. Created 3D models of OEM components. Executed and maintained engineering change requests and notices. Created new product bills of materials and work instructions. Built prototype products from design data. Worked with contract manufacturers for first article production of designed components.ACCOMPLISHMENTS:• Gathered customer requirements; created all 3D models and manufacturing drawings for a custom rugged industrial petrochemical process monitoring computer; directed contract manufacturer for production of components.• Built first article prototypes of the new petrochemical process monitoring computer.

Atlanta, Georgia

RESPONSIBILITIES: Worked directly for the regional office President. Managed and performed design projects of varying skills for contracted accounts. Communicated with clients, established project scopes, and developed the flow of projects. Interviewed and managed employees. Managed the flow of projects, computer workstations and documentation. Managed projects and activities of ten direct reports. CONTRACT ACCOUNT ACCOMPLISHMENTS:• Dataproducts: Designed plastic parts for printer replacement components, 6 months.• Stork Gamco: Detailed poultry processing equipment and designed dozens of machine fixtures used for fabrication, 6 months• Bellwright Industries: Designed drilling machines used for automotive transmission housings, 4 months• Tennessee Valley Authority: Converted over three hundred legacy mechanical, electrical and civil drawings into digital Autocad format, 16 months.• Lockheed Martin: Edited dozens of production and sustaining documents for the maintenance of military aircraft assemblies and components: 6 months.