Mark Thompson Email & Phone Number

Ft. Detrick

Frederick MD

Test Lead during team transition - created test plans, planned team activities. Estimated test effort and provided testing resources for different components of software to test. Test Automation and Load Test leader. Financial system integration SME. Team builder and trainer.

Frederick MD

Took over Load testing responsibilities, and became more proficient in Test Automation. Participated in Bid effort for company to win re-compete.

Frederick, MD

Review best practices approach to software development. Anayze business practices and determine corrective actions. Provide Verification and Validation towards software quality.

• Developed and implemented process improvement methods and procedures in the process areas of Subcontractor Management, Program Management, Configuration Management, Risk Management, training plans and monitoring.
• Audited projects and programs for process and CMMI compliance. Authored, reviewed and revised, and enhanced process documentation.
• Worked as the contract SQA authority. Responsible for reviewing software, fixes, and approving changes to the status of the defect reports.
• Managed Supplier Agreement Management process, integrating partners’ products into ours. Led to zero defects in subcontractor materials found in our product testing for 90% of our subs.
• Led Product Assurance testing activities when necessary as Product Assurance test lead.
• Performed operational Test and Evaluation, tested Human Machine Interface and waveforms, data and voice at range. Testing led to 25% improvement in out of box failures.

Thales Communications Inc.

• Contributed to establishing CMM and CMMI structure, processes, and work products used to monitor and control it. Worked on audit checklists especially the SAM Subcontractor Agreement and Management audit. Part of the.
• Performed verification test operations, planning, executing, and reporting.
• One of the first in the company to implement process improvement for CMM and then CMMI certification program.
• Programmed metrics collection and reporting system using Visual Basic and SQL.

Cleveland/Akron, Ohio Area

• Led team as software test engineer for an online clinical trial system. Developed and managed automated test suite for a web application.
• Managed an external test group, scheduling testers performing evaluations of their performance and distributing work.
• Created and performed a training program for 21 CFR part 11 for Clinical trial managers and software developers.

Led team as software test engineer for an online clinical trial system. Developed and managed automated test suite. Created and performed a training program for 21 CFR part 11Managed an external test group, scheduling testing, distributing work.

Canton, Ohio Area

• Managed the Software Quality Assurance group including personnel daily activities and lab equipment. Directed, and coordinated the corporate wide Y2K electronic software “rollover” preparation and testing.
• Designed and directed a virtual showcase for a security Video Capture Recorder.
• Managed the software quality lab, which consisted of categorizing lab equipment and handling the sign out and return process for other departments.

Managed the Software Quality Assurance group including personnel daily activities. Directed, and coordinated the corporate wide Y2K electronic software "rollover" preparation and testing. Managed the software quality lab, test equipment "librarian".

• Conducted a software quality testing on client-server systems that I “installed from scratch”. Installed an operating system (w/patches), Database, Server, and application. Involved in ISO 9000 certification efforts.
• Co-developed software using C++ used to extract tag information from AutoCAD documents and port it to a database. I modified and developed software for online time card recording system.
• Worked as Cad designer/draftsperson in virtually every engineering discipline imaginable (machine design, piping, electrical control, schematic diagrams, etc.).
• Created small programs called “quick actions” to provide shortcuts and standardization for the CAD group.
• Performed tape backups, plotted documents, and performed file restores. I created standard templates for machine design including drill taps and welding symbols.

Bachelors Of Science, Computer Science

Professional Development Numerous conferences and seminars and training, including CMMI conference, Software Configuration Management.

Bachelor'S Degree, Computer Science