Mark Townend Email & Phone Number
Who is Mark Townend? Overview
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Mark Townend is listed as Customer Success Manager at Okta, a with 8691 employees, based in Salisbury, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mark Townend.
Mark Townend previously worked as Principal Consultant at Resilium Uk and Customer Success Manager - Public Sector at Splunk. Mark Townend studied at Apmp, Tidworth.
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About Mark Townend
A dynamic, resourceful and highly adaptable ex-military operator with an industry proven pedigree in Aviation Risk Management and Remotely Piloted / Unmanned Air Systems. Mark also enjoys wide ranging expertise in military Joint Effects, Strategic Targeting and Surveillance capabilities in support of Combined Arms operations. Experienced in the delivery of industry acclaimed support to technical programmes, Mark has advised on defence sponsored capability trials, concept investigations and research studies alongside delivering bespoke safety cases for cutting edge Remotely Piloted Air System (RPAS) technologies.Extremely adaptable: well versed in making seamless transitions across disciplines, trades, projects and stakeholder groupings. Paired with an affinity for finding unique solutions to complex problems, Mark has delivered some truly innovative and highly valued solutions to the UK MoD, Security, Defence and Civil industries.
Mark Townend's current company
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Mark Townend work experience
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Principal Consultant
CurrentPrincipal Consultant in the UK's premier Barrier Based Risk Management Consultancy.Speciality Areas:-Aviation-Defence-Safety Management-Uncrewed and Autonomous Systems-Security (Physical and Cyber)-Data Driven Enterprise Performance & Observability
Customer Success Manager - Public Sector
Responsible for programme enablement, business value measurement, C suite engagement and strategic planning development for UK Government and Public Sector accounts (totalling over £16M annual recurring revenue).Agencies managed included UK Cabinet and Home Offices, Department of Work and Pensions, HMRC, Department for Education and Network Rail, all of whom renewed their service subscription in the FY23 / 24 period contributing to a target smashing 119.6% NRR across the whole CS team.
Flight Operations Risk & Compliance Manager
Responsible for compliance monitoring (military: UK MAA and civil: UK CAA and EASA) and risk management within the Flight Test and Flight Operations functions of Leonardo Helicopters UK.
Risk & Safety Performance Lead
Risk and Safety Performance Lead for Draken Europe (previously Cobham Aviation Services UK). Responsible for modernising the approach to Risk and Risk Management and developing insightful performance questions, indicators and measures, as well as the performance monitoring strategy, for the organisation's safety management system.Also responsible for leading on aviation safety and SMS training for a complex, dispersed and highly active aviation organisation during and in the aftermath of the COVID 19 pandemic.
Lead Consultant - Safety Risk Management
Lead Consultant, Instructor / Trainer and Risk Management portfolio owner for a world-leading aviation safety consultancy. Responsible for developing the knowledge of aviation industry practitioners and leading on performance enhancing projects and programmes for Civil and Military organisations . Specialised in Risk Management modelling & visualisation and the successful integration of the "Bowtie" risk assessment methodology in an organisations Enterprise Risk Management System.
Aviation Safety Risk Management Training Consultant
In association with Baines Simmons Ltd.Training Consultant for a world-leading aviation safety consultancy. Responsible for developing Military and Civil aviation safety practitioners through Baines Simmons' renowned SMARRT MAP™ approach to safety risk management, and specialising in the successful integration of the "Bowtie" methodology into an organisation's SMS.
Military Consultant & Rpas Subject Matter Expert
In association with Vedette Consulting Ltd.Military capability, operations and RPAS consultant for acclaimed MoD research, development and decision support partners: providing highly relevant expertise on UK military combined arms manoeuvres, contemporary operational capabilities, C4ISTAR, Joint Fires integration and RPAS employment.
Mini-Unmanned Aerial System (Muas) Air System Safety Case Project Manager
In association with Allyance Ltd.Building on the success of the previous TUAS Air System Safety Case project, Mark has developed and evolved the ASSC process to support the entry into military service of a further two distinct Mini-UAS capabilities. These capabilities have been delivered into operational service with the UK MoD through coherent safety arguments underpinned by thorough analysis and robust evidence.Throughout this project Mark has further developed and refined the MoD RPAS community application of the increasingly popular "Bowtie" Risk Assessment. This tailored employment of the well regarded "Bowtie" methodology has allowed "Acceptable Means of Compliance" arguments and risk mitigation strategies to be visualised and evidenced, further enabling military RPAS capabilities while remaining demonstrably safe and compliant with Civil and Military Regulations.
Unmanned Aerial Systems (Uas) Flight Safety Adviser
In association with Allyance Ltd.Flight Safety advisor to the military Delivery Duty Holder (DDH) for all British Army unmanned aviation platforms.Responsible for advising the DDH on current and developing air safety risks associated with operating the "new in service" WATCHKEEPER unmanned aviation platform and in service Miniature UAS capabilities: providing informed recommendations for appropriate mitigating action that ensured the capability could operate, develop and deploy within a risk envelope that could justifiably be declared as Tolerable and ALARP.Also responsible for ensuring the capability met with all established Military Aviation Authority (MAA) regulations and supervisory processes, collating expert input to the ongoing safety management system and visualising complex air safety systems through a bespoke "Bowtie" risk analysis methodology.
Tactical Unmanned Aerial System (Tuas) Air System Safety Case Project Manager
In association with RPS Group Plc.Responsible for the stakeholder engagement, expertise assembly and evidentiary delivery necessary to compile a robust "first of type" Air System Safety Case for the British Army's new in service Watchkeeper UAS system, resulting in a successful Release to Service in early 2014.
Trials, Evaluation And Capability Development Manager For Uk Artillery C4I
Capability Trials and Delivery Team Manager, Delivery Project Manager, Concept & Development Designer, C4I Experimentation,Trials and Evaluation Coordinator.Project delivery and QA deployment to Afghanistan: Oct 2011
London 2012 Olympic Games: Security Programme Military Advisor & Planning Liason
Coordination and liaison across senior level G4S, LOCOG, MOD, Home Office and Met Police security management.Role focused on enabling coordination across all agencies to assure the collective security workforce, their specialist skill sets, and contingency planning as part of the MACT assistance delivered to the London 2012 Olympic and Paralympic Games.
Fire Support Team Commander
Leader & Manager of a specialist team of 7 SoldiersCapability management, Integration and direction in support of Combat OperationsSurveillance, Target Acquisition and Offensive Capability Subject Matter Expert, Advisor & Liaison Operational Tour (Afghanistan) Mar - Oct 2010
Army Officer
Infantry (1999 - 2003) and Artillery Officer (2004 - 2012) within the Regular British Army.Deployments to Iraq and Afghanistan in various roles.
Colleagues at Okta
Other employees you can reach at okta.com. View company contacts for 8691 employees →
Ariel Conejo
Colleague at OktaChicago, Illinois, United States
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LJ
Lena J
Colleague at OktaSan Francisco, California, United States
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Jeanelle Calimlim
Colleague at OktaPhilippines
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AE
Aletha Eichmann
Colleague at OktaSt Johns, Arizona, United States
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Tricia Teh
Colleague at OktaSingapore
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JJ
Jinyong Jung
Colleague at OktaEdmondson Park, New South Wales, Australia
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NL
Naomi Lynch
Colleague at OktaDublin, County Dublin, Ireland
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DS
Daniel Slosing
Colleague at OktaColorado Springs, Colorado, United States
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AL
Austin Lord
Colleague at OktaDublin, County Dublin, Ireland
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مم
مهسا مهسا
Colleague at OktaMashhad, Razavi Khorasan, Iran, Islamic Republic Of
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Mark Townend education
Education record
Officer'S Commision, Royal Artillery
Theatre And Media Studies, Film Production And Editing, Ba (Hons) 2:2
Education record
Education record
Frequently asked questions about Mark Townend
Quick answers generated from the profile data available on this page.
What company does Mark Townend work for?
Mark Townend works for Okta.
What is Mark Townend's role at Okta?
Mark Townend is listed as Customer Success Manager at Okta.
Where is Mark Townend based?
Mark Townend is based in Salisbury, England, United Kingdom while working with Okta.
What companies has Mark Townend worked for?
Mark Townend has worked for Okta, Resilium Uk, Splunk, Leonardo, and Draken Europe.
Who are Mark Townend's colleagues at Okta?
Mark Townend's colleagues at Okta include Ariel Conejo, Lena J, Jeanelle Calimlim, Aletha Eichmann, and Tricia Teh.
How can I contact Mark Townend?
You can use AeroLeads to view verified contact signals for Mark Townend at Okta, including work email, phone, and LinkedIn data when available.
What schools did Mark Townend attend?
Mark Townend studied at Apmp, Tidworth.
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