Mark Tutton Email & Phone Number

Cambridgeshire

As Store Manager, responsible for my own store, reporting to my Area Manager, a hands on role in ensuring the stores success. Responsible for delivering excellent customer service, maximizing sales and the performance across all major KPIs- all through building a highly engaged and high performing team, to maintain store standards in order to meet our customers’ needs- ensuring that pet care is a top priority.

Cambridgeshire

As a Deputy Managers I am responsible for assisting the Store Manager in the day-to-day running of the store with the aim to maximize profit while minimizing costs, ensure promotions are accurate and merchandised to the company’s standards, staff are fully versed on the target for the day and excellent customer care standards are met. Deputy Managers are also required to be fully trained in running the store bakery, quality assurance and freshness, deal with human resources, marketing, logistics, information technology, customer service, banking and finance.

Responsibilities: Management of a team of 10 professional photographers and a lab technician, with the aim of achieving predetermined revenue targets. Graphic design of all art work related to photographic products offered. Proficient in Adobe Photoshop, Dreamweaver, Darkroom Pro, Corel Draw. Planning of studio portrait sessions, choosing most suitable location to attract most customers, ensuring photographers produce high quality, creative portraits.  Daily quality control of additional photography assignments (stock shots, candid shots, special events, weddings, excursions, etc) to ensure photographs are of a consistently high standard. Training of photographers with regards to improving performance. Training includes; exposure, composition, studio lighting, customer service techniques and sales methods etc.  Ensuring Lab Technician maintains all equipment. Includes; Konica R2 Super 100, R2 Super 700 and Konica processor, dark Room Pro application and backs up all digital files. Ensuring that all customers developing and printing (35mm/digital) in completed at agreed to times and at highest standards. Portraiture for ships dance company, magicians, senior management head shots etc, to be used for advertising, promotions etc used in marketing collateral. Creating internal advertising for guests onboard the ship in the form of multimedia presentations, television advertisements, flyers etc. Created and maintained team relationships. Directed all activities required to achieve goals.