Mark Vogelsang Email & Phone Number

San Diego, California, United States

San Diego, California, United States

Greater San Diego Area

San Diego, California

Work with accounts to develop and maintain a support plan. Communicate proactively with accounts regarding product information, supportability issues, and strategic product initiatives where appropriate. Maintain effective working relationships with assigned customers. Envelope the customer to utilize more modules in the system. Act as technical resource to assigned accounts, requiring conversational level of technical expertise across all Team Sports HQ products and specialized skills in the… Show more Work with accounts to develop and maintain a support plan. Communicate proactively with accounts regarding product information, supportability issues, and strategic product initiatives where appropriate. Maintain effective working relationships with assigned customers. Envelope the customer to utilize more modules in the system. Act as technical resource to assigned accounts, requiring conversational level of technical expertise across all Team Sports HQ products and specialized skills in the Affinity system. Analyze and determine most effective method of problem resolution by utilizing applicable internal resources.Maintain and expand working knowledge of current system and products, as well as their integration and methods to support the account.Share best practices with team members to contribute and enhance the quality and efficiency of customer support. - May participate in individual or team projects to enhance the quality and efficiency of customer support. - Establish effective working relationships with Product Groups by working through appropriate escalation channels. Also establish strong relationships with Blue Sombrero, Community Marketing Managers, Background Checking providers, and other internal resources as appropriate. Show less

San Diego

San Diego, Ca

Carlsbad, Ca

Understand the nature of Mesa Secure’s business and its strategic partnership with Delta Group. Identify competitors and market analysis of current electronic manufacturing services within the U.S. and California. Company analysis of Delta Group’s marketing plan, website, sales data, and customer relations. The results that were developed for Mesa Secure were produced to enable them to make business decisions and process changes for an upcoming acquisition of Delta Group.

Saint Paul, Mn

Monitored house activities while directly supervising resident’s actions and movements. Assured that program clients followed all program rules and regulations. Handled discipline of program residents in the event of major/minor program violations. Maintain security, safety, and sanitation of the facility in accordance with policy and any ordinances/laws pertaining to agency nonresidential programs based upon program and agency needs. Duties included collection of urinalysis samples from… Show more Monitored house activities while directly supervising resident’s actions and movements. Assured that program clients followed all program rules and regulations. Handled discipline of program residents in the event of major/minor program violations. Maintain security, safety, and sanitation of the facility in accordance with policy and any ordinances/laws pertaining to agency nonresidential programs based upon program and agency needs. Duties included collection of urinalysis samples from outpatient clients, and monitoring of clients on watch guard electronic surveillance or Watch day reporting program, and the Intensive Community Supervision or Independent Living program. Show less

Hastings, Mn

Arrange, monitor and enforce court orders as they pertain to client’s conditions by the court. Enabling clients to actively set goals to encourage non-recidivism. Reporting client’s activities with probation agent to ensure proper completion of work service. Handled cases for clients that placed on high intensive supervision, and worked one on one with clients. Attend seminars on implementation of cognitive skills effectively with clients.

Mankato, Mn

Master Of Business Administration, Business Intelligence

Bachelor Of Science (Bs), Criminal Justice And Corrections