Mark Chapman Email & Phone Number

Akron, Oh, Us

Cleveland, Ohio

Founding member of the Order of the Silver Star, and Commander of the Order's veteran-led Humanitarian Aid Team, known as HAT, which consists of volunteers (HATs) who actively provide disaster relief and assistance wherever it is needed. As Commander, I am charged with leading the organization, policy planning, and coordination of humanitarian aid missions.Since 2020, HATs have served in over 30 humanitarian missions. With operations ranging from delivering hundreds of meals locally during the COVID-19 pandemic, to international expeditionary aid missions.

Independence, Ohio, United States

Manage and lead the support team and assist with the execution operational tasks. Train new team members in the requirements of the job. Construct, maintain, and manage hosted environments and Public Key Infrastructure. Conduct audits on various processes. Write and maintain technical documentation for the team. Work with colleagues to orchestrate projects, serve as a senior resource to assist clients in planning and implementing of new features, and resolve advanced issues.

Independence, Oh

Manage and execute operational tasks. Train new team members in the requirements of the job. Construct, maintain, and manage hosted environments and Public Key Infrastructure. Conduct audits on various processes. Write and maintain technical documentation for the team. Work with colleagues to orchestrate projects, serve as a resource to assist clients in planning and implementing of new features, and resolve advanced issues.

Independence, Ohio

Assist with maintaining hosted environments and Public Key Infrastructure. Configure and manage monitoring and data collection software. Work with customers to resolve issues and assist with upgrades, installations, and additional projects. Administrate processes such as root signing ceremonies and environment builds. Configure and manage monitoring and data collection software.

Ensure that all of the computers, hardware, and software are functioning properly throughout the base. Fulfill help desk and field technician roles. Work with Active Directory, DRA, and ARS to manage user accounts and groups. Solve technical issues with phones, printers, scanners, and various other peripheral devices. Install and repair network wiring. Serve as a subject matter expert and Client System Administrator in deployed environments. Manage and track technology inventory items. Work as a Security Manager to ensure members are authorized to access resources.

Strongsville Ohio

Bachelor'S Degree, History

Associate'S Degree, Military Information Systems Technology

Education record