Mark Wards Email & Phone Number

Sunshine Coast, Queensland, Australia

• Responsible for driving improvement in application lifecycle management, nurturing technology supplier relationships, mentoring and managing the application support team, implementing performance measures, and.
• Strategic Leadership: Provide technical and functional leadership, driving enhancements and customer requests to improve the overall customer experience.
• Roadmap Management: Create and maintain product roadmaps, oversee pipeline management, prioritise tasks, and manage the product backlog to align with business goals.
• Change Management: Collaborate with Business Units to facilitate the smooth rollout of new features and improvements, ensuring they enhance the business experience.
• Operational Excellence: Identify and implement operational improvements to optimise processes and enhance the customer experience, maintaining a focus on efficiency.
• Issue Resolution: Take ownership of all bugs and issues, ensuring timely prioritisation and resolution to maintain application reliability.

Sunshine Coast, Queensland, Australia

Work with internal IT team and external developers to enhance performance and functionality of pricing toolWork with key stakeholders to drive Best Commercial Practice on pricingImplement improved reporting dashboardsProvide Training and support to business usersReport, review and provide insights on price improvement opportunitiesPricing subject matter.

Sunshine Coast, Queensland, Australia

Achieve/Exceed Sales and Profit targetsMaintain to a high level the showroom, warehouse and yardManage a portfolio of key customer accountsImprove customer experience scoresDrive improvement on inventory performance and accuracyOversee the daily operations of the siteRecruit, develop and motivate team membersEnsure compliance with occupational health and.

Queensland, Australia

Identify and lead process improvement within the Healthcare business and lead for key projects and initiatives. Established and led the new Commercial Services team

Sydney, Australia

Responsible for the facilities management of the 200+ business owned and leased sites across region South Pacific, including the performance of suppliers/contractors and all lease management.Safety Health Environment and Quality lead, responsibilities include incident and near miss investigations, issue and manage permits to work and head office OH&S.

Sydney, Australia

Sales and Collections lead within the global sales and marketing best practice team, responsible for processes, tools and capability improvement programs. Audit and report on the Linde Groups global business readiness for implementation of the Linde SAP Template.

Sydney, Australia

Business Lead for Sales, Retail and Marketing Streams for the Linde Template SAP Business Implementation across Region South Pacific. Manage project scope in line with business needs and ensure cross functional integration.

Central Queensland

Leadership of the direct Sales, Retail and Distributor channels for Central Queensland. Management of all Operations with full P&L responsibility.- Accountability for Occupational Health & Safety and Quality.- Grow revenue through business development and account management to achieve regional sales, service and profit targets.- Development and performance.

Adelaide, Australia

Management of all operations across 8 Industrial Retail outlets and 54 Distributors across South Australia and Northern Territory.- Retail Store management of sales targets- Coach and Train Retail Store Managers- Effective management of state KPI results- Improve State P&L- Ensure compliance to Global Safety, Health, Environment and Quality (OH&S)

Auckland, NZ

Manage the BOC NZ retail transformation project, which included the full development of new sites, rebrand and fit-out of existing sites and closure of non-performing sites.Work collaboratively and cohesively with key stakeholders including the GM and National Retail Managers in the development, implementation and on-going compliance of the new visual.

Asia

Supply Lead for South East Asia SAP Implementation based in China, Korea, Malaysia and Thailand.Leading a team of 22 my key responsibilities includedUndertake a discovery of the business needs and whether the new system meets these needs.Lead the Training for Train the Trainer sessions.Involved in the risk and change management program.Development of a.

Auckland, NZ

Auckland, NZ

Wellington & Wairarapa, New Zealand

Christchurch, New Zealand

Christchurch, New Zealand