Mark Wareham Email & Phone Number

• Manage the national accounts throughout the UK overseeing hire requirements, processing orders, resolving invoice queries and off hires• Being a single point of contact, offering professional service to both internal and external customers• Offering and promoting new products to the hire fleet• Build customer rapport by offsite visits and regular dialogue/contact• Driving incremental revenue by achieving a high conversion rate of quotations in to orders

• Manage customer portfolio in excess of 200, located throughout the South East of England• Meet and exceed monthly revenue KPIs based on developing existing customers and acquiring new customers in sales territory• Identify potential leads through profiling thus giving a greater conversion rate based on initial communication being tailored to customers needs• Effective analytic skills to offer new and potential customers with a bespoke and competitive rate that delivers a high ROI… Show more • Manage customer portfolio in excess of 200, located throughout the South East of England• Meet and exceed monthly revenue KPIs based on developing existing customers and acquiring new customers in sales territory• Identify potential leads through profiling thus giving a greater conversion rate based on initial communication being tailored to customers needs• Effective analytic skills to offer new and potential customers with a bespoke and competitive rate that delivers a high ROI to the business but in turn meets customer need• Reduce the ‘churn’ rate of existing customer base by building rapport through regular dialog and delivering service promise• Effective time management and communication skills to meet the stringent deadlines set• Working with creative/design team to develop sales collateral highlighting new product ranges• Segment customer base to target with new product ranges – up selling to drive incremental revenue Show less

• Target and acquire new customers via telesales, highlighting seasonal promotions to entice and change buying behaviour• Database management – profiling and targeting potential leads to gain appointments for the sales force• Team leader – supervising a team of 6 canvassers. Range of management techniques used to motivate and drive team morale. Such techniques included team days out, weekly one-to-one meetings, setting achievable KPIs to reward and recognise best practice

Gnvq Advanced Retail & Distribution

Education record