Mark Watson Email & Phone Number

Centre Hall Pa

United States

Royersford, Pennsylvania

Supervised and directed the daily operations of assigned drivers. Coordinated customer orders, company manpower and equipment assets to meet customer requirements in a timely and efficient manner while simultaneously ensuring company profitability. Communicated regularly with customers concerning all assigned bookings, and facilitated resolutions to customer disputes. Monitored all Venezia fuel island terminals across the northeast, and coordinated with island terminals to ensure terminal fuel requirements were met in a cost effective manner. Served as primary representative to interact with United States Customs and Border Protection agents; resolved immediate border issues as needed by, among other things, facilitating urgent delivery of correct documentation to United States borders. Monitored and updated the Ace Manifest System to ensure seamless border crossings between the United States and Canada. Actively assisted the Maintenance Department by substituting for breakdown on work-week evenings, and working 24/7 during weekends as requested. Assisted in driver recruiting events. Successfully developed and implemented a strategy to return the Box Division to profitable margins.

Burlington, New Jersey

Controlled manpower and equipment resources to meet customer requirements. Ensured profitability and customer satisfaction through the efficient allocation of resources and time. Completed and maintained required company paperwork. Supervised and directed the daily operation of assigned drivers. Assisted in identifying and handling problems effectively, efficiently and with consideration of least-cost solutions. Maintained a positive working relationship with internal and external customers.

Ramstein Air Base, Germany

Department of Defense Secret Security Clearance; team member in Special Operations Command. Coordinated the movement of over 50 critical C-9 Medical Evacuation Missions monthly with no incidents or delays. Directly influenced the movement of 390 aircraft carrying 2,900 passengers supporting an overseas mission known as Operation Joint Guard. Directed warehouse operations and supervised the work of 95 personnel daily, and 285 personnel weekly. Coordinated and oversaw the expeditious movement of over 15,000 passengers and 12,600 tons of cargo moved on 1,700 flights per month. Calculated allowable aircraft cabin loads. Coordinated aircraft routes, re-routes, and load changes. Researched hazards in IATA to make final determinations for passenger waivers to be issued for over 24 air terminal operations (ATOC) overseas. Prepared arrival/departure logs, flight records, and mission status boards. Met arriving aircraft to verify aircraft configurations met federal and local requirements. Briefed aircrews on load plans and hazardous material compatibility with other cargo. Ensured accomplishment of proper documentation and recorded all airlift missions and warehouse operations on a daily basis. Performed Quality Assurance Evaluations on commercial aircraft ensuring all ground-handling requirements were in compliance with all commercial contract guidance.

Travis Air Force Base, California

Department of Defense Secret Security Clearance; team member in Special Operations Command. Deployment team member during North Atlantic Treaty Organization (NATO), Joint Chiefs of Staff, and other allied exercises, as well as real-world contingencies. Selected for leadership qualities as a joint inspector to support the annual Reception, the largest joint service exercise held in the Republic of South Korea. Successfully transported 1,641 passengers and 1,856 tons of cargo without a single delay, while working in austere conditions at Doha Qatar. Expeditiously processed and up-loaded on time 302 passengers and 259 tons of cargo aboard 13 missions while deployed to Bahrain, Saudi Arabia. Inspected aircraft loads and load plans to ensure compliance with aircraft technical orders. Loaded and off-loaded military and commercial contracted aircraft. Screened deploying cargo for hazardous materials and compatibility air shipment. Maintained required aerial port movement log documentation by utilizing remote computer subsystems. Operated and configured all Material Handling Equipment (MHE) for airlift. Accountable for all deployed equipment and vehicles as well as personnel while deployed.

Associate In Arts (A.S.) Degr, Liberal Studies With An Emphasis Towards Medical, Graduated Magna Cum Laude / Member Of The Phi Theta Kappa

Activities and Societies: Phi Theta Kappa Valley Forge Mustang ClubCollege has taught me how to refine skills that I already have, and is.

Basic Training

Basic Training was an intense military training program that prepared me for not only life, but times when I would be called upon to place.