Mark Williams

Mark Williams Email and Phone Number

HVAC/R Instructor at National Technical Institute, Phoenix Campus @ National Technical Institute
henderson, nevada, united states
Mark Williams's Location
Mesa, Arizona, United States, United States
Mark Williams's Contact Details

Mark Williams personal email

n/a
About Mark Williams

42 years of working on stuff - and I still enjoy it!Watching the mental "light bulbs" come on during during the middle of a Basic Electricity Class or a student saying, "so that is how you replace that" during a Laundry class make being an instructor a true joy.Specialties: Diagnosis and Repair of all In-Home Appliances and Systems

Mark Williams's Current Company Details
National Technical Institute

National Technical Institute

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HVAC/R Instructor at National Technical Institute, Phoenix Campus
henderson, nevada, united states
Website:
ntitraining.com
Employees:
16
Mark Williams Work Experience Details
  • National Technical Institute
    Lead Instructor
    National Technical Institute 2019 - Present
    Phoenix, Arizona Area
  • Sears Home Services
    Senior Technical Instructor/Technical Writer
    Sears Home Services Jan 2010 - Nov 2018
    National
    Seasoned Instructor traveled across the US to deliver training. From Basic Electrical Circuit trouble shooting and diagnosis to HVAC, Refrigeration, Cooking, Laundry and Water Treatment.Developed and updated Classroom and E-Learning Online courses by analyzing data to identify training needs.I especially enjoy the training piece when the "light bulb" comes on in a students mind or the "so that is how it works" is discovered.
  • Sears Home Services
    National Technical Facilitator
    Sears Home Services Jun 2002 - Jan 2010
    National
    Provide Instructor Led hands on training for Sears Home Services and A&E Factory Service in Cooking Products, Microwave Ovens, Laundry Equipment, Water Treating Equipment, Refrigeration Products and HVAC equipment.Act as a Subject Matter Expert to the Instructional Design Team.
  • Sears Home Services
    Lead Service Technician
    Sears Home Services May 1993 - Jun 2002
    Moline, Il
    Performed In-home repair of exercise equipment, power tools, cooking products, laundry equipment, water treating equipment and pumps, refrigerators, ice makers, and Heating, Ventilation and Air Condtioning equipment.
  • Sears Home Services
    Supervisor Of Technical Service
    Sears Home Services Sep 1989 - May 1993
    Urbana-Champaign, Illinois Area
    Today this is called a Technical Manager, responsible for training, scheduling, truck maintenance, parts inventory and tools. This position also included phone help with Parts and Diagnosis. 2nd man (helper), router, dispatcher and counter person.
  • Sears Holdings Corporation
    Retail Sales
    Sears Holdings Corporation Aug 1975 - Sep 1989
    Urbana-Champaign, Illinois Area
    Positions included Hardware and Paint sales, Parts Department Specialist and Appliance Repair Technician.

Mark Williams Skills

Inventory Management Training Troubleshooting Team Building Customer Service Operations Management Strategic Planning Time Management Sales Technical Support Leadership Process Improvement Inventory Control Process Scheduler Employee Training Retail Customer Experience Customer Satisfaction Team Leadership Management Leadership Development Cross Functional Team Leadership

Mark Williams Education Details

Frequently Asked Questions about Mark Williams

What company does Mark Williams work for?

Mark Williams works for National Technical Institute

What is Mark Williams's role at the current company?

Mark Williams's current role is HVAC/R Instructor at National Technical Institute, Phoenix Campus.

What is Mark Williams's email address?

Mark Williams's email address is mw****@****shc.com

What schools did Mark Williams attend?

Mark Williams attended Sears Technological Institute, Parkland College, University Of Illinois At Urbana-Champaign.

What skills is Mark Williams known for?

Mark Williams has skills like Inventory Management, Training, Troubleshooting, Team Building, Customer Service, Operations Management, Strategic Planning, Time Management, Sales, Technical Support, Leadership, Process Improvement.

Who are Mark Williams's colleagues?

Mark Williams's colleagues are Jonathan Wilson, Kodi Wilson, Beau Bliss, Allison Machiche, Colin Dupuis, Nanci Munoz, Byron Hadley.

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