Mark Willis

Mark Willis Email and Phone Number

ICT UC Support Analyst @ Applicable Limited
auckland, auckland, new zealand
Mark Willis's Location
Bristol, England, United Kingdom, United Kingdom
Mark Willis's Contact Details

Mark Willis personal email

n/a
About Mark Willis

• Organisational: Takes responsibility and gets the right people involved. Has a “can do” attitude, turns ideas into action and follows through to completion• Planning: Sees the whole picture and enjoys the challenge of pulling the pieces together to achieve a strategic objective • Team Building: Recognises complementary skills in individuals and identifies how they can work to a common goal. Leads by example to deliver a motivated and high performing team. • Customer Service: Has noted strengths in the ability to translate the needs of the Customer into the solutions that can be applied using the IT resources available. Excellent at ensuring Customers are kept well informed and instilling confidence that their requirements will be achieved.• Technical and Commercial: Translates technical information into a commercial context in order to develop successful propositions• Relationship Building: Builds relations across all areas of business by understanding and respecting people’s priorities, finding common ground and delivering on promises.Specialties: Microsoft Windows Server 20XX Including Active Directory, Group Policy Management, Access Solutions, Virtualisation (Hyper-V). All Windows Client Operating SystemsLearning Tree Microsoft Accredited Professional Certification in Windows Server 2003 and Windows Server 2003 Security.Network InfrastructureLotus Notes System AdminNovell NetWare Admin and ConfigSAP R2 – ABAP/4, RK, RF, RM – R3

Mark Willis's Current Company Details
Applicable Limited

Applicable Limited

View
ICT UC Support Analyst
auckland, auckland, new zealand
Website:
applicable.co.nz
Employees:
12
Mark Willis Work Experience Details
  • Applicable Limited
    Uc Infrastructure Support Analyst
    Applicable Limited Jan 2016 - Present
    Bristol, United Kingdom
    2nd/3rd Line Microsoft Unified Communications Infrastructure Support
  • Occam Dm Ltd
    Ict Support Analyst
    Occam Dm Ltd Jan 2015 - Dec 2015
    Chilcompton
    ICT infrastructure support working as part of a team of 12 supporting the ICT needs on a site of around 100 individuals.
  • Screwfix
    Software Support Engineer
    Screwfix Nov 2014 - Dec 2014
    Yeovil
    One month contract working on the mop up following a Windows 7 roll-out and Exchange email system upgrade from Exchange 2003 to 2010.
  • Bristol City Council
    2Nd Line Ict Support Analyst/Bwp Project Support Lead
    Bristol City Council Jan 2014 - Nov 2014
    Bristol
    Continuation of my contract but moving into a more senior position in the 2nd Line Support area taking the support lead for the Bristol Workplace Program Project. A project that has so far rolled out over 1,500 "Agile Working" solutions.
  • Bristol City Council
    1St/2Nd Line Ict Support Analyst
    Bristol City Council Sep 2012 - Dec 2013
    Bristol
    Continuation of my contract with Bristol City Council but now supporting other departments. Specifically involved with the role out and subsequent support of over 9,500 Windows 7 clients as part of a major restructuring project.
  • Bristol City Council
    Service Desk Analyst
    Bristol City Council Oct 2011 - Aug 2012
    Bristol
    Providing 1st, 2nd line support to 120 + Bristol LEA Schools.
  • Integreon
    It Service Desk Engineer
    Integreon Jun 2011 - Sep 2011
    Bristol, United Kingdom
    Providing 1st and 2nd Line Support to a user community of over 600 legal professionals.
  • Crimson
    Service Desk Support Technician
    Crimson Jan 2011 - Apr 2011
  • Homeitech
    Self Employed It Consultant
    Homeitech Feb 2009 - Dec 2010
  • Eds Group
    Service Desk Support Analyst
    Eds Group Aug 2007 - Jan 2009
  • Mod Uk
    Service Desk Support Analyst
    Mod Uk Jan 2004 - Jul 2007
  • Willis It Consulting
    Self Employed It Consultant
    Willis It Consulting May 2000 - Dec 2003
  • Ici Polyurethanes
    It Customer Services Analyst
    Ici Polyurethanes Nov 1993 - May 2000
  • Ici Systems - Holland
    Systems Analyst
    Ici Systems - Holland Nov 1988 - Oct 1993
  • Ici Polyurethanes & Speciality Chemicals
    It Systems Officer
    Ici Polyurethanes & Speciality Chemicals Mar 1980 - Oct 1988
    2nd Line Unified Communications Infrastructure Support

Mark Willis Skills

Technical Support Network Administration Windows Server Group Policy Active Directory Windows 7 Microsoft Office Itil Service Delivery Dhcp Dns Desktop Support Windows Xp Professional Outlook Novell Groupwise Vnc Logmein Dameware Remote Assistance Landesk Hp Openview Customer Service Bighand Capdiem Rightfax

Mark Willis Education Details

  • Therfield
    Therfield

Frequently Asked Questions about Mark Willis

What company does Mark Willis work for?

Mark Willis works for Applicable Limited

What is Mark Willis's role at the current company?

Mark Willis's current role is ICT UC Support Analyst.

What is Mark Willis's email address?

Mark Willis's email address is ma****@****ome.net

What schools did Mark Willis attend?

Mark Willis attended Therfield.

What skills is Mark Willis known for?

Mark Willis has skills like Technical Support, Network Administration, Windows Server, Group Policy, Active Directory, Windows 7, Microsoft Office, Itil, Service Delivery, Dhcp, Dns, Desktop Support.

Who are Mark Willis's colleagues?

Mark Willis's colleagues are Karen Zheng, Alex Chang, Luna Tang.

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