Rapidly and significantly expanding the customer base despite COVID challengesRelentlessly and creatively pursue customer acquisition utilizing a wide array of strategiesProvide unparalleled, high quality, thorough, efficient, personalized customer service

District leader in customer growth o Conquered script goal vs plan by +4.53% in FY19o FY20 30-day script count w/o controls +11.92% above FY19 - Provided unparalleled, high quality, thorough, efficient, personalized customer service - Increased immunizations totals year over year o Built Rx delivery service into the largest district-wideo Beloved by customers and pharmacy staffo Negotiated district-wide pay raises for technicians o Significant improvement in MTM completion in FY20

Staff RPh at high volume store (# 4/26 in Dayton market)Stabilized staff RPh position, which had been a revolving doorHighly effective at providing pleasing customer experiences

Administer immunizationsCounsel and guide customers on Rx and OTC medicationsAccurate prescription entry, product dispensing and product releaseFriendly, caring and helpful customer service

High School Math Teacher

• Spent two years teaching 7th grade (2007-2009) at a middle school with an economically disadvantaged rate of 87% and an additional two years (09-11) as a supplemental math teacher for below grade level students • Extremely successful at raising standardized testing scores 08-09 school year: Started = 30.4% at grade level, Ended = 62.9% at/above grade level09-10 school year: Started = 0% at grade level, Ended = 54.4% at grade level10-11 school year: Started = 2.8% at grade level, Ended = 50.5% at grade level • Extracurriculars 7th Grade Boys Basketball Coach (2 seasons) - Guided team to an undefeated season in 2011 Boys and Girls Track Coach (2 seasons) - Led both boys and girls teams to best ever finishes - Instituted a culture of success and a sense of team Girls Soccer Coach (1 season)