- Planned, managed, and executed the migration and implementation of new Student Information System (SIS) and Learning Management System (LMS) platforms, streamlining operational and academic workflows and significantly enhancing system efficiency.- Developed a connected data environment integrating inputs from multiple college departments, enabling business units to derive actionable insights, improve processes, and track key performance indicators (KPIs).- Designed and implemented a centralized reporting environment for executives, delivering real-time data analytics to support strategic decision-making and institutional growth.- Created and implemented automated student, staff, and faculty self-service processes, improving efficiency and accessibility for a variety of user and academic service requests.- Optimized system functionality and user experience for SIS and LMS platforms, ensuring reliable performance and adaptability to organizational needs.- Enhanced institutional efficiency by leveraging data analytics to identify opportunities for improvement in academic and operational processes.- Ensured compliance with academic standards and managed registrar operations, including efficient course scheduling, accurate record-keeping, and timely reporting.

Oversaw all administrative functions for YWAM Redding. This included oversight and continual improvement of all operational, financial, legal, and personnel management aspects of the organization. I brought strategic technology-driven solutions that help organize the financial, personnel, and operational data that ultimately increased efficiency and provided the scalability needed to succeed. Additionally I served on the organizations board of directors.

- Analyzed business and operations metrics daily to gain insights for managing personnel and UPS technologies per the business plan continually meeting production, staffing, and financial goals.- Jointly planned and executed the implementation of several package sorting, package dispatching, and delivery enhancement technologies.- Managed day to day small package operations for two UPS delivery centers. 54 employees (5 supervisors, 17 Package handlers/Clerks, and 32 Package delivery drivers.)- Managed package delivery operations for the greater part of Northeast Nevada. This includes utilizing UPS dispatch technologies to effectively deliver on time an average of 5,000 packages daily. - Managed all safety compliance per UPS policies and OSHA. Managed a hazardous response program.- Trained and supervised 32 package service providers in compliance with DOT regulations and UPS company policy and best practices to ensure safe and time effective delivery.- Ensured 100% customer satisfaction with every package through each employee.

- Sorted, loaded, and delivered parcels to businesses and residential customers with the highest quality of customer service, time effectiveness, appearance standards, and safety.- Designated HAZMAT responder.

Responsible for organizing raw mail and parcels and planning for their safe delivery within a projected time frame. Accurately delivered letter mail and packages safely by foot or by truck to residential and business customers each day.

- Created total force deployment logistic plans for major troop movements. Advised command level staff in defining and implementing strategy according to time-sensitive operational requirements and available modes of transportation for deployments in support of Operation Iraqi Freedom and Operation Enduring Freedom.- Planned and coordinated all Marine Aircraft Group training ensuring over 3,600 Marines completed all ground training and Professional Marine Education requirements to prepare for deployments.- Managed personnel in the Planning, Training, and Operations section. Oversaw comprehensive administrative functions to ensure all personnel completed Professional Marine Education requirements and deployment-specific training to ensure a high state of readiness of troops.- Completed deployment to West Africa providing training and guidance to the senior enlisted leadership team. Developed the curriculum for the Non-Commissioned Officer Leadership program for foreign forces, which was adopted by the USMC for continued use. Provided military leadership instruction on military tactics, leadership skills, weapon use, and martial arts training. - During a deployment to Afghanistan served on the planning & logistics coordinator for all unit supplies and personnel. Provided orientation and briefings to combat pilots on the operational status of U.S. ground forces in Afghanistan to coordinate military missions.