Mark Angelo De Guzman

Mark Angelo De Guzman Email and Phone Number

Subject Matter Expert @ Alorica
irvine, california, united states
Mark Angelo De Guzman's Location
Lipa, Calabarzon, Philippines, Philippines
About Mark Angelo De Guzman

With a grounding in Communication from Lipa City Public Colleges, my career at Alorica has rapidly evolved from a Customer Experience Agent to a Subject Matter Expert within the same year. Leveraging my academic foundation, I excel in moderating platforms like Discord, ensuring optimal customer interactions and satisfaction.The transition from freelance photography to customer service allowed me to hone my communication skills in multiple languages, including Japanese and Italian, positioning me as a versatile asset to our global team. Our collective efforts in delivering exceptional customer experiences are a testament to my commitment to service excellence and continuous learning.

Mark Angelo De Guzman's Current Company Details
Alorica

Alorica

View
Subject Matter Expert
irvine, california, united states
Website:
alorica.com
Employees:
25076
Mark Angelo De Guzman Work Experience Details
  • Alorica
    Subject Matter Expert
    Alorica Aug 2024 - Present
    Lipa, Calabarzon, Philippines
  • Alorica
    Customer Experience Agent
    Alorica Feb 2024 - Aug 2024
    Lipa, Calabarzon, Philippines
  • Freelance
    Freelance Photographer
    Freelance Jan 2023 - Oct 2023
    Lipa, Calabarzon, Philippines
  • Resultscx
    Customer Service Representative
    Resultscx Sep 2022 - Jan 2023
    Lipa, Calabarzon, Philippines
    Assigned to a telco account wherein I was tasked to assist customers with technical issues with their mobile device and internet connection , provided excellent customer experience to my client's customers and took 100+ inbound calls per day.
  • 7-Eleven
    Sales Attendant
    7-Eleven Feb 2021 - Dec 2021
    Lipa, Calabarzon, Philippines
    I worked as a Sales Area Maintenance (SAM) at the said company wherein I'm trained to do sales, product replenishment, store maintenance as well as customer service.

Mark Angelo De Guzman Education Details

  • Lipa City Public Colleges
    Lipa City Public Colleges
    Communication, General

Frequently Asked Questions about Mark Angelo De Guzman

What company does Mark Angelo De Guzman work for?

Mark Angelo De Guzman works for Alorica

What is Mark Angelo De Guzman's role at the current company?

Mark Angelo De Guzman's current role is Subject Matter Expert.

What schools did Mark Angelo De Guzman attend?

Mark Angelo De Guzman attended Lipa City Public Colleges.

Who are Mark Angelo De Guzman's colleagues?

Mark Angelo De Guzman's colleagues are Demetris Battle, Paola Angulo, Edward Lu, Marc Lendis Bolneo, Kalyan Pedakota, Amber Holt, Diego Martinez.

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