Mark Rooney Email and Phone Number

Business ManagementConsumer & Community Banking

Provide analysis on the impact of influences relating to credit card portfolio losses and perform financial modeling to drive operational goals.

A non-profit organization committed to improving the economic status of low-income working families.Developed and implemented strategic plans to build and expand tax preparation program outreach.• Directed operational activities of 14 tax preparers at multiple site locations that improved customer service, increased program uptake and facilitated $749K in tax refunds for clients in a 12-week period.• Built and strengthened client relationships, growing partnerships to expand future services.

SCC Financial Solutions was a start-up financial services company dedicated to inspiring change in money management attitudes and building financial awareness.Directed all daily operations relating to financial management and reporting, information technology, facilities, human resources and administrative management. Reported to the President & CEO.• Improved budgeting and forecasting by establishing new procedure and performance metrics that identified and eliminated variances, allowing company to more accurately track cash and determine future cash needs.• Established strategic planning process, identifying best market opportunities and devising ROI and P&L projections that enabled company to focus on core products to maximize sales.• Monitored and planned cash receipts and disbursements that maximized cash flow, allowing company to minimize cash burn and prolong operations.• Led 12-person off-shore project team in improving usability of outdated product by designing, testing, sourcing and building new software platform deployed on time and within budget that aided in improving quality and reducing errors in the preparation of 13,000+ tax returns, producing $20M in refunds.• Created and developed product support materials and system that aided users and improved customer service.

Stitch Networks was a start-up technology company providing wireless networking hardware, software and services to self-service point of sale industries. Stitch Networks was acquired by USA Technologies in May 2002.Recruited to manage planning and expansion of a Fortune 500 company national multi-site retail vending program account. Responsible for field support, customer service, inventory, fulfillment, procurement, logistics and warehousing. Reported to the Vice President of Operations. Retained after company acquisition.• Built and led teams that expanded vending program nationally to 100+ site locations in a 1½-year period increasing revenue by $1.25M.• Implemented and managed an analysis process, identifying and eliminating underperforming products that increased product sell-thru by 22% and reduced reorder costs by 15%.• Sourced and negotiated with part suppliers reducing material costs by 35% per unit.• Established nationwide distribution network by sourcing third party contractors (3PL) and negotiating pricing and delivery guidelines that allowed company to expand market reach and maximize sales.• Collaborated with cross-functional teams to identify and drive operational efficiencies that expanded market reach, increased sales, improved customer experience and strengthened client relationships.• Strengthened controls by establishing an inventory storage and data tracking system that increased forecasting efficiency and reduced loss and reorder costs.• Introduced and implemented just-in-time (JIT) inventory strategy that maximized reorder efficiency, reducing carrying cost and loss associated with inventory obsolescence.

Co-managed $50M annual freight budget, controlling the distribution of 100M+ units annually through parcel, less-than-truckload (LTL) and truckload delivery to 15,000 direct-to-store locations. Collaborated with cross-functional teams to develop strategic plans that ensured distribution of time-sensitive product at lowest possible delivery costs.• Reduced delivery costs by $500,000 and enhanced on-time performance to 95% by sourcing new carrier.• Created and initiated collection plan for lost/damaged shipments that recovered $450,000 in a 9-month period.• Tracked, analyzed and summarized transportation costs providing senior management with expenditure and cost avoidance guidance that reduced delivery costs and enabled adherence to corporate goals.

Extracted and compiled data, creating, tracking and amending sales forecasts and reports for major national accounts generating $700M+ in annual sales. • Evaluated trends and data, generating scorecards and reports and presenting analysis to senior management that allowed for improvements to business plans and guidance in attainment of corporate sales goals.• Increased major national retail account DVD sales by 20% by tracking sales performance and collaborating with sales force on promotional recommendations.

Responsible for routing, rating and overseeing parcel, less-than-truckload and truckload shipments.• Improved delivery program by establishing standardized schedule and selecting dedicated carrier that reduced delivery time by 30%.• Enhanced and aligned scheduling system that increased on-time delivery to 98%, reducing missed sales opportunities and increasing business partner satisfaction.

Balanced ACH totals, managed wire transfers and controlled disbursements and forecasted cash concentrations for corporate customers. Maintained and processed analysis billing for 125 branch locations.

Serviced global affiliates with production and promotional materials. Selected to internationally courier Michael Jackson and Bruce Springsteen components enabling synchronized album release with the U.S. company.