Mark Auty Email & Phone Number

Home Based

• Maintain excellent customer relationships with existing clients and actively source new customers.
• Source new products whenever required to customers exacting specification.
• Deal with any customer queries/problems to a successful conclusion.
• Resolving customer complaints and issuing refunds as needed.
• Providing quotations and checking product availability.
• Entering and processing new sales orders through to delivery and invoicing.

Wakefield, England, United Kingdom

• Responsible for all operational departments including purchasing, administration, production, HR, warehouse/logistics, IT & quality.
• Managed the huge project of opening a remote sales office and all internal company operations including IT, admin, HR, accounts, sales and purchasing.
• Project managed the launch of two successful retail product ranges which included product design, manufacturing, packaging, marketing and sales.
• Designed and launched a large e-commerce website along with other social media platforms.

Bradford, England, United Kingdom

• Responsible for all operational departments including purchasing, administration, production, HR, warehouse/logistics, IT & quality.
• Successfully gained Investors in People Accreditation.
• Gained ISO 9001 accreditation.
• Created and developed a whole range of new products for the retail market.
• Project managed the relocation of the business to a new 35,000 sq ft office/warehouse which included the building of double-story mezzanine offices.

Higher National Diploma, Business Administration And Management, General, Merit

Ordinary National Diploma, Business Administration And Management, General, Merit