Mark Auty Email & Phone Number

Home Based

• Maintain excellent customer relationships with existing clients and actively source new customers.• Source new products whenever required to customers exacting specification.• Deal with any customer queries/problems to a successful conclusion.• Resolving customer complaints and issuing refunds as needed.• Providing quotations and checking product availability.• Entering and processing new sales orders through to delivery and invoicing.• Keeping customers up to date with the status of their orders.

Wakefield, England, United Kingdom

• Responsible for all operational departments including purchasing, administration, production, HR, warehouse/logistics, IT & quality.• Managed the huge project of opening a remote sales office and all internal company operations including IT, admin, HR, accounts, sales and purchasing.• Project managed the launch of two successful retail product ranges which included product design, manufacturing, packaging, marketing and sales.• Designed and launched a large e-commerce website along with other social media platforms.

Bradford, England, United Kingdom

• Responsible for all operational departments including purchasing, administration, production, HR, warehouse/logistics, IT & quality.• Successfully gained Investors in People Accreditation.• Gained ISO 9001 accreditation.• Created and developed a whole range of new products for the retail market.• Project managed the relocation of the business to a new 35,000 sq ft office/warehouse which included the building of double-story mezzanine offices.

Higher National Diploma, Business Administration And Management, General, Merit

Ordinary National Diploma, Business Administration And Management, General, Merit