Mark Basham Email & Phone Number

5269 Newbern Rd. Dublin, Va 24084

I am responsible for the operation and maintenance of two Stainless Steel Wire Extrusion machines. The wire is purchased from a outside company and shipped in to our location via Semi-Truck. The wire arrives in a raw state which varies in size from .055 to .500 in diameter. The wire is then fed into the machine and through up to six sets of Stainless Steel and Carbide rollers that press and squeeze the wire into a size and shape that has already been determined. The adjustments to the rollers themselves are done completely by hand in order to allow for the utmost control in Quality and Size.Once the wire has been squeezed into it's final shape, it is then cut into predetermined lengths, then it is welded by an Automated Robotic Welder in various configurations. Once the welding process is complete, the finished product is then placed into a basket type formation and sent to various Agricultural industries such as Coal Mines and Rock Quarries. Some of the items being created are of extremely high quality and is used Corn Manufacturing plants and Hospitals.Job duties also involve daily record logs of any maintenance performed, and how much product was produced each day.

Roanoke Rd. Shawsville, Va 24162

My duties here included daily record keeping of any maintenance performed, operation and overseeing of two stone crushers, two separator screens, and 13 conveyor belts. Also responsible for helping maintenance crews perform any repairs or upgrades to the equipment such as using hand tools, power tools, torches, and welders. The use of hard hats, safety glasses, ear plugs, and steel toed shoes were required.

400 Technology Drive Christiansburg, Va 24073

Job duties included answering inbound telephone calls, keeping logs of conversations with customers pertaining to billing, programming, technical support and general questions. The use of a local and wide-area networked computer was required which operated using a Microsoft Windows operating system, and various customer service programs to allow for account acquisition, notes, billing and programming changes.The use of a headset was required, as well as representatives had to posses a typing skill and speed of at least 75wpm.

Associate Of Arts And Sciences (A.A.S.), Networking And Technical Support, 3.5Gpa

Activities and Societies: N/ABegan to further my education and New River Community College in the Fall of 2013. During my semesters I have.

General Studies, Information Technology

Activities and Societies: N/AGraduated High School with a 2.5GPA with course completions in multiple Information Technology fields such.