Mark Behnen Email & Phone Number

Hello! My name is Mark Behnen, and I am a service-oriented professional currently thriving in my role at Hotel Engine.Following early career experience in customer-facing leadership positions with Best Buy, Starbucks and one of the top 10 credit unions in the country, I recently found my passion while serving as a Front Desk Agent and PBX Operator with a world-class area hotel, the Sheraton Austin at the Capitol. As a key member of the Front Office team, I ensured superior guest relations while promoting sales, coordinating services, and supporting hotel management. I then went on to work for vrbo.com as a Customer Support Representative II before transitioning to a role with Marriott International. All of this prepared me for my current role with Hotel Engine, where I am currently thriving and envision myself staying for a long time.My strengths in communication, interpersonal relations, multi-tasking while under pressure and cross-team coordination coupled with my skills for proactive issue resolution and leadership support my ability to continue to deliver exceptional service while ensuring a top-flight guest experience.