Principal Customer Experience Manager
Current
Jan 2023 - Present
AeroLeads people directory · profile
Mark Irwin Email & Phone Number
Principal Customer Experience Manager
at
Data#3
1 work email found
@data3.com.au
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Principal Customer Experience Manager
Location
Melbourne, Victoria, Australia
Company size
Who is Mark Irwin? Overview
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Quick answer
Mark Irwin is listed as Principal Customer Experience Manager at Data#3, a with 933 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at data3.com.au and a matched LinkedIn profile for Mark Irwin.
Mark Irwin previously worked as Customer Experience Manager at Data#3 and Technology Manager at Film Victoria. Mark Irwin holds User Experience Design from Rmit University.
Company email context
Email format at Data#3
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{first}_{last}@data3.com.au
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AeroLeads found 1 current-domain work email signal for Mark Irwin. Compare company email patterns before reaching out.
Profile bio
About Mark Irwin
I'm a technology professional who has held a range of positions, including Engineering, Project, Operations and Executive Management roles within Government and private enterprise, now managing the Customer Experience and Client Delivery team in Victoria for our amazing customers.I have a passion for User Experience Design, and love to view Technology though the lens of the end users, clients and customers. I see problems as challenges and opportunities for improvement. Feel free to connect!
Listed skills include Project Management, Business Process Design, Business Process Improvement, Business Process Mapping, and 17 others.
Current workplace
Mark Irwin's current company
Company context helps verify the profile and gives searchers a useful next step.
Data#3
10 roles
Mark Irwin work experience
A career timeline built from the work history available for this profile.
Customer Experience Manager
Jan 2022 - Jan 2023
Technology Manager
Responsible for leading the successful delivery of the Technology Strategy and to ensure the provision of information management technology, services and management practices are aligned to organisational strategic and business objectives. These include ensuring the availability, stability and reliability of all IT systems, while enabling and leading the development of new technology to improve efficiency, reliability and automation of processes and functions.
Mar 2020 - Jan 2022
Chief Technology Officer
Management of all technology functions including Infrastructure, Networking, Strategic planning, Business process improvement, User Experience Design, Solutions architecture, Media systems, Vendor management, Project management & more.
Aug 2016 - Mar 2020
Information Management And Technology Manager
Management of all technology and information management activities including complex cross organisational projects such as business process improvement, system development, workshop facilitation, training, design and implementation. Responsible for business continuity, risk mitigation, technology improvement, vendor management, technical contracts, project scoping, planning, budgeting, delivery and tech support functions.The Projects I delivered:• Data Centre design &… Show more Management of all technology and information management activities including complex cross organisational projects such as business process improvement, system development, workshop facilitation, training, design and implementation. Responsible for business continuity, risk mitigation, technology improvement, vendor management, technical contracts, project scoping, planning, budgeting, delivery and tech support functions.The Projects I delivered:• Data Centre design & implementation• Cloud based backup• www.film.vic.gov.au website & online tools implementation (Client side PM)• Online funding application system• CRM implementation - Microsoft Dynamics CRM - BA, PM and Solutions Designer• ERP – Finance System (Microsoft Dynamics NAV) Implementation• Server, Storage, Network Infrastructure Refresh• Virtual server implementation & migration (VMware)• Remote Access (Microsoft RDS) for remote staff access• Migration of IT services from Shared Services to in-house• Next Gen Security Show less
May 2013 - Aug 2016
It Project Manager
I was engaged to provide 2 key projects for Film Victoria along with interim management of all Information Technology services. Key projects were an Office relocation and a Migration to Vic Gov Shared services provider. These were delivered simultaneously on time and on budget.
Dec 2012 - May 2013
It Service Support
Feb 2012 - Dec 2012
Advisor, Network And Server Aministration
Aug 2007 - Aug 2011
Systems Support Officer
Dec 2005 - Aug 2007
Web Publisher
Mar 2005 - Nov 2005
Team & coworkers
Colleagues at Data#3
Other employees you can reach at data3.com.au. View company contacts for 933 employees →
RG
Rich Grog
Colleague at Data#3Greater Cardiff Area, United Kingdom
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SW
Sue Ward
Colleague at Data#3Perth, Western Australia, Australia
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JC
Jodie Carron
Colleague at Data#3Greater Brisbane Area, Australia
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CE
Craig Ellis
Colleague at Data#3Greater Perth Area, Australia
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JF
Joseph Felton
Colleague at Data#3Annerley, Queensland, Australia
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AV
Alex Van De Velde
Colleague at Data#3Greater Brisbane Area, Australia
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YB
Yusha Birduraju
Colleague at Data#3Greater Brisbane Area, Australia
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BH
Buddy Helem-Parry
Colleague at Data#3Brisbane, Queensland, Australia
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TA
Tony Arena
Colleague at Data#3Canberra, Australian Capital Territory, Australia
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EM
Emmanuel Moreno
Colleague at Data#3Brisbane City, Queensland, Australia
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Rich Grog
Colleague at Data#3Greater Cardiff Area, United Kingdom
View →
SW
Sue Ward
Colleague at Data#3Perth, Western Australia, Australia
View →
JC
Jodie Carron
Colleague at Data#3Greater Brisbane Area, Australia
View →
CE
Craig Ellis
Colleague at Data#3Greater Perth Area, Australia
View →
JF
Joseph Felton
Colleague at Data#3Annerley, Queensland, Australia
View →
AV
Alex Van De Velde
Colleague at Data#3Greater Brisbane Area, Australia
View →
YB
Yusha Birduraju
Colleague at Data#3Greater Brisbane Area, Australia
View →
BH
Buddy Helem-Parry
Colleague at Data#3Brisbane, Queensland, Australia
View →
TA
Tony Arena
Colleague at Data#3Canberra, Australian Capital Territory, Australia
View →
EM
Emmanuel Moreno
Colleague at Data#3Brisbane City, Queensland, Australia
View →
6 education records
Mark Irwin education
User Experience Design
Xenapp For Windows Server
Citrix
Install, Configure, Manage
Vmware
System Administration
Commvault
Itil Foundation
Microsoft
Operations Framework Essentials
Microsoft
FAQ
Frequently asked questions about Mark Irwin
Quick answers generated from the profile data available on this page.
What company does Mark Irwin work for?
Mark Irwin works for Data#3.
What is Mark Irwin's role at Data#3?
Mark Irwin is listed as Principal Customer Experience Manager at Data#3.
What is Mark Irwin's email address?
AeroLeads has found 1 work email signal at @data3.com.au for Mark Irwin at Data#3.
Where is Mark Irwin based?
Mark Irwin is based in Melbourne, Victoria, Australia while working with Data#3.
What companies has Mark Irwin worked for?
Mark Irwin has worked for Data#3, Film Victoria, Wtfn, and Queensland Corrective Services.
Who are Mark Irwin's colleagues at Data#3?
Mark Irwin's colleagues at Data#3 include Rich Grog, Sue Ward, Jodie Carron, Craig Ellis, and Joseph Felton.
How can I contact Mark Irwin?
You can use AeroLeads to view verified contact signals for Mark Irwin at Data#3, including work email, phone, and LinkedIn data when available.
What schools did Mark Irwin attend?
Mark Irwin holds User Experience Design from Rmit University.
What skills is Mark Irwin known for?
Mark Irwin is listed with skills including Project Management, Business Process Design, Business Process Improvement, Business Process Mapping, Graphic Design, Information Technology, Music Production, and Project Delivery.
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