Mark Anthony Bumagat Email & Phone Number

National Capital Region, Philippines

Quezon City, National Capital Region, Philippines

Multifunctional application developer, implementing and supporting SAP HCM module responsible in designing, building, configuring, testing and maintaining business process requirements.Technical experienced in developing and supporting other SAP module like Plant Maintenance (PM), Material Management (MM) & Financial Accounting and Controlling (FICO).

15/F Robinsons Cybergate Tower 3, Pioneer St., Edsa Mandaluyong City

Multifunctional application developer in SAP Human Capital Management (HCM) business module responsible in designing, building, configuring, testing and maintaining business process requirements using ABAP programming. Involved in client and QA team collaboration, developing product from scratch, resolving technical or functional issues, managing and training new resources.Please see attachment for career milestone in Accenture.

Makati, National Capital Region, Philippines

Outsourced from AMTI (Accent Micro Technologies Inc.)All around senior support specialist providing end users assistance on technical concerns with their company provided devices and manning Business Continuity Plan Site. System and Network administration including monitoring, maintaining windows-based servers and troubleshooting network issues for a quick and efficient resolution.• Provides support through email, phone calls and chat.• Handles urgent issues and able to… Show more Outsourced from AMTI (Accent Micro Technologies Inc.)All around senior support specialist providing end users assistance on technical concerns with their company provided devices and manning Business Continuity Plan Site. System and Network administration including monitoring, maintaining windows-based servers and troubleshooting network issues for a quick and efficient resolution.• Provides support through email, phone calls and chat.• Handles urgent issues and able to troubleshoot quickly to provide the most efficient resolution.• Investigate, document and resolve issues raised by users via ticketing system (Service Manager 9.0).• Reporting units with defect to IT infrastructure provider.• Monitoring, reporting and maintaining backup from windows based servers.• Collaborate with onshore team in resolving backup issues.• Sending status reports to team lead and managers for deliverable updates.• Coaching new subordinates on resolving technical issues and inquiries.• Installation and configuration of software such as SQL Server (2005, 2008 & 2008 R2), Visual Studio (2005 & 2008) and other windows based software.• Manning, reporting and maintaining Business Continuity Plan Site for Nestle Business Services, AOA.• Primary support for Executives including the CEO. Show less

Pasig, National Capital Region, Philippines

Responsible for troubleshooting software and hardware issues and provide immediate support while preparing for client deployment.

Quezon City, National Capital Region, Philippines

Outsourced from AMTI (Accent Micro Technologies Inc.)Responsible for generating inventory reports of all IBM assets, provides support on user devices including laptop, desktop and IP phones.