Senior Vice President - Head Of Home Loan Originations
Current
Oct 2024 - Present
AeroLeads people directory · profile
Mark Burrage Email & Phone Number
Senior Vice President - Head of Home Loan Originations
at
PenFed Credit Union
1 work email found
@usaa.com
3 phones found area 210
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Vice President - Head of Home Loan Originations
Location
San Antonio, Texas Metropolitan Area, United States
Company size
Who is Mark Burrage? Overview
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Quick answer
Mark Burrage is listed as Senior Vice President - Head of Home Loan Originations at PenFed Credit Union, a company with 1622 employees, based in San Antonio, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at usaa.com, phone signal with area code 210, and a matched LinkedIn profile for Mark Burrage.
Mark Burrage previously worked as Managing Partner at Burrage Roofing, Llc and Owner/Senior Consultant at Burrage Consulting Llc. Mark Burrage holds Executive Education - Design Thinking from Stanford University.
Company email context
Email format at PenFed Credit Union
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{first}.{last}@usaa.com
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AeroLeads found 1 current-domain work email signal for Mark Burrage. Compare company email patterns before reaching out.
Profile bio
About Mark Burrage
Sr. Mortgage Banking Executive with 20+ year career of leading organizations through change and driving revenue growth, process improvement, and cost optimization in multibillion-dollar companies.Areas of Expertise: Digital Experience, Market Strategy, Process Improvement, Lead Generation, GSE Requirements, Risk Management, Project Management, Employee Engagement, Operations Growth, Mortgage Lending, Product Development, Cusomter Retention, Sales Leadership, Loan Servicing, Executive Management
Listed skills include Leadership, Process Improvement, Call Centers, Management, and 42 others.
Current workplace
Mark Burrage's current company
Company context helps verify the profile and gives searchers a useful next step.
Penfed Credit Union
10 roles
Mark Burrage work experience
A career timeline built from the work history available for this profile.
Managing Partner
Current
Oct 2023 - Present
Owner/Senior Consultant
Currently on an engagement leading Mortgage and HELOC Digital Transformation with a leading credit union. Work with a variety of financial services companies to enhance their digital lending experience.
Oct 2023 - Oct 2024
Head Of Real Estate Product Management / President - Residential Real Estate Services
Responsible for enabling best-in-class, compliant, target state omni-channel experiences by leading product management, digital, market strategy, business development, and agent affinity programs. ✓ Product Line Leader; responsible for strategy, operations, and experience for digital mortgage channel ✓ Led the end-to-end mortgage experience that achieved.
Apr 2015 - Oct 2023
Head Of Home Experience & Advice
Served as USAA’s public and internal facing expert for financial matters pertaining to member’s homes to include, buying, selling, renting and financing.
Aug 2013 - Apr 2015
Head Of Mortgage Retail And Digital Channel
*Responsible for leading all direct mortgage origination and processing through branch, call center and internet origination for all markets within the credit union*Implementing origination strategies in multiple markets via branch referrals, marketing, community/business development and realtor programs. Markets included Utah, Colorado, El Paso, San.
Nov 2011 - Jul 2013
Director - Call Center Operations
Tss
*Directed strategic implementation of marketing response inquires by way of Inbound Calls, Outbound Dialing, Mail Inquiries, and Online Chat Functions.*Provided overall direction and leadership to a 160 employee call center that included multiple lines of management.*Developed and Implemented incoming call disposition tracking system to identify customer.
Aug 2009 - Nov 2011
Vp - Mortgage Banking Director - Direct Lending
*Directed origination strategy and performance within new customer acquisition unit.*Represented Direct Mortgage Sales in a multimillion dollar corporate marketing effort to generate more mortgage inquiries. Marketing efforts were in the form of commercials seen across 19 national cable networks.
Jan 2007 - Dec 2008
Vp - Division Manager - Mortgage Consumer Direct
*Directed strategy and performance for portfolio retention outbound unit.*Participated as key stakeholder in pilot program that increased production 75% by identifying customers most likely to refinance.*Managed production of Top Funding Division
Apr 2005 - Jan 2007
Avp - Retail Mortgage Operations
*Enhanced sales performance through support of sales organization and development of marketing collateral, marketing funds administration, new product development, and new policy creation.*Led Call Center Technology Group responsible for nationwide infrastructure of banking and mortgage referral process.*Created Leadership Development Associate program.
Sep 1997 - Apr 2005
Team & coworkers
Colleagues at PenFed Credit Union
Other employees you can reach at penfed.org. View company contacts for 1622 employees →
MO
Mary O’Kane
Colleague at Penfed Credit UnionAshburn, Virginia, United States, United States
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WL
William Lockwood
Colleague at Penfed Credit UnionBennington, Nebraska, United States, United States
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LN
Lindsey Nielsen
Colleague at Penfed Credit UnionOmaha, Nebraska, United States, United States
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HM
Helene Montanez
Colleague at Penfed Credit UnionKilleen, Texas, United States, United States
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LR
Laquisha Robinson
Colleague at Penfed Credit UnionConverse, Texas, United States, United States
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MW
Mike Williams
Colleague at Penfed Credit UnionChantilly, Virginia, United States, United States
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JL
Jasmine Luszczak
Colleague at Penfed Credit UnionSan Antonio, Texas, United States, United States
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AG
Ahmad Graham
Colleague at Penfed Credit UnionAlexandria, Virginia, United States, United States
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GS
Guadalupe Segovia
Colleague at Penfed Credit UnionUnited States, United States
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CR
Cristina Rios Rivera
Colleague at Penfed Credit UnionToa Baja, Puerto Rico, Puerto Rico
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Mary O’Kane
Colleague at Penfed Credit UnionAshburn, Virginia, United States, United States
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WL
William Lockwood
Colleague at Penfed Credit UnionBennington, Nebraska, United States, United States
View →
LN
Lindsey Nielsen
Colleague at Penfed Credit UnionOmaha, Nebraska, United States, United States
View →
HM
Helene Montanez
Colleague at Penfed Credit UnionKilleen, Texas, United States, United States
View →
LR
Laquisha Robinson
Colleague at Penfed Credit UnionConverse, Texas, United States, United States
View →
MW
Mike Williams
Colleague at Penfed Credit UnionChantilly, Virginia, United States, United States
View →
JL
Jasmine Luszczak
Colleague at Penfed Credit UnionSan Antonio, Texas, United States, United States
View →
AG
Ahmad Graham
Colleague at Penfed Credit UnionAlexandria, Virginia, United States, United States
View →
GS
Guadalupe Segovia
Colleague at Penfed Credit UnionUnited States, United States
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CR
Cristina Rios Rivera
Colleague at Penfed Credit UnionToa Baja, Puerto Rico, Puerto Rico
View →
4 education records
Mark Burrage education
Executive Education - Design Thinking
Real Estate Sales
Education record
Business Administration And Management, General
FAQ
Frequently asked questions about Mark Burrage
Quick answers generated from the profile data available on this page.
What company does Mark Burrage work for?
Mark Burrage works for PenFed Credit Union.
What is Mark Burrage's role at PenFed Credit Union?
Mark Burrage is listed as Senior Vice President - Head of Home Loan Originations at PenFed Credit Union.
What is Mark Burrage's email address?
AeroLeads has found 1 work email signal at @usaa.com for Mark Burrage at PenFed Credit Union.
What is Mark Burrage's phone number?
AeroLeads has found 3 phone signal(s) with area code 210 for Mark Burrage at PenFed Credit Union.
Where is Mark Burrage based?
Mark Burrage is based in San Antonio, Texas Metropolitan Area, United States while working with PenFed Credit Union.
What companies has Mark Burrage worked for?
Mark Burrage has worked for Penfed Credit Union, Burrage Roofing, Llc, Burrage Consulting Llc, Usaa, and Security Service Federal Credit Union.
Who are Mark Burrage's colleagues at PenFed Credit Union?
Mark Burrage's colleagues at PenFed Credit Union include Mary O’Kane, William Lockwood, Lindsey Nielsen, Helene Montanez, and Laquisha Robinson.
How can I contact Mark Burrage?
You can use AeroLeads to view verified contact signals for Mark Burrage at PenFed Credit Union, including work email, phone, and LinkedIn data when available.
What schools did Mark Burrage attend?
Mark Burrage holds Executive Education - Design Thinking from Stanford University.
What skills is Mark Burrage known for?
Mark Burrage is listed with skills including Leadership, Process Improvement, Call Centers, Management, Mortgage Lending, Strategy, Training, and Sales Management.
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