Mark Martinelli Email & Phone Number

Chicago, Illinois, United States

Northbrook, Illinois, United States

• Planned and executed process analysis and requirements elicitation workshops in support of a request for proposal for a replacement insurance processing system. Created and maintained vendor scoring sheets. Informed.
• Created and elicited a current state process inventory, creating Visio process maps and process SIPOCs for core insurance process domains. Training internal junior business analysts on process documentation and.

Deerfield, Illinois

Guided the efforts of junior business analysts in requirements elicitation and documentation. Planned and managed user acceptance testing, validation testing, including test script authoring. Worked closely with vendor and core stakeholders to ensure transfer of knowledge and understanding of requirements. Projects included the replacement of validated.

Northbrook, IL

Program: agile multi-year $180M options clearing platform* Established RAID management processes* Developed engagement model for 1st/2nd/3rd tier requirements elicitation & support* Aligned staffing & budgeting for 15 delivery teams of 150+ full-time & contracted resources* Trained EPMO resources on new processes for use in future projectsProgram.

Greater Chicago Area

* Planned and conducted stakeholder requirement workshops, interviews and observations to support customized enterprise application builds and implementations, including SharePoint and Salesforce platforms.* Developed digital roadmaps, including assessing the client’s organizational digital maturity and strategic milestone planning to achieve elicited.

Greater Chicago Area

* Led team of business analysts bridging multiple client projects to elicit, define and document objectives, requirements (business, functional and non-functional), business rules, use cases, process diagrams, and test scripts. * Collaborated with cross-functional teams of user interface and experience designers, software developers, quality assurance.

Greater Chicago Area

* Established business analysis processes and standards, including the creation of training resources and templates.* Elicited, defined and documented objectives, requirements, process diagrams, use cases and process classification frameworks.* Collaborated with and lead cross discipline teams of content strategists, user experience designers, visual.

Northbrook, Illinois

* Project management and business application strategy consulting with small to medium sized technology companies. * Increased productivity, efficiency and communications by identification and documentation of needs; following up with recommendations for build or buy and implementation of solutions.* Clients: bitRail, Digital Schools, Doceotech

Northbrook, Illinois

* Designed and authored technical and informational product requirements, including user interfaces, functionality, architecture, process flows, reporting, user definitions and use cases.* Directed build of a proprietary, HIPAA compliant, multi-platform, multimedia healthcare scheduling and claims submission application from concept through implementation.

Northbrook, Illinois

* Led projects for sensors manufacturing and support groups such as conversion to a proprietary Windows based equipment, parts tracking system and Y2K compliance.

* Managed 24-hour operations of the 4th Marine Air Wing’s Headquarters and Headquarters Squadron Tactical Air Command and Control facility, both deployed and stateside.* Mentored and motivated fellow Marines, fostering initiative and personal responsibility.* Honorable discharge - E-5 (Sergeant)