Mark Coletta
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Mark Coletta Email & Phone Number

Customer service / IT Technician at Jet2.com and Jet2holidays
Location: Olhão, Faro, Portugal 7 work roles 5 schools
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Current company
Role
Customer service / IT Technician
Location
Olhão, Faro, Portugal
Company size

Who is Mark Coletta? Overview

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Quick answer

Mark Coletta is listed as Customer service / IT Technician at Jet2.com and Jet2holidays, a company with 3829 employees, based in Olhão, Faro, Portugal. AeroLeads shows a matched LinkedIn profile for Mark Coletta.

Mark Coletta previously worked as Resort Customer Helper at Jet2.Com And Jet2Holidays and Retail Customer Service Representative at William Hill. Mark Coletta holds Bsc (Hons), Internet Software Development from Glasgow Caledonian University.

Company email context

Email format at Jet2.com and Jet2holidays

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Jet2.com and Jet2holidays

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Profile bio

About Mark Coletta

I am a keen, hard-working and technically-minded individual looking to re-enter the I.T. industry. I have spent the last six years working in Portugal; developing my Portuguese language and managerial skills. As well as having strong customer service and complaint resolution skills, I have a strong background in I.T.: I am highly experienced in mainstream administrative/office software suites including Microsoft Office and OpenOffice, and have worked as a technician on a range of POS hardware and software for major brands such as Marks & Spencer, Argos, The Body Shop, and various high-street banks.

Listed skills include Customer Service, Customer Satisfaction, Customer Retention, Teamwork, and 3 others.

Current workplace

Mark Coletta's current company

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Jet2.com and Jet2holidays
Jet2.Com And Jet2Holidays
Customer service / IT Technician
leeds, leeds, united kingdom
Website
Employees
3829
AeroLeads page
7 roles

Mark Coletta work experience

A career timeline built from the work history available for this profile.

Resort Customer Helper

Current

Faro, Portugal

Working for one-of the largest UK tour operators, this role has given me an excellent opportunity to develop my Portuguese language skills and learn about the intricacies of working in Portugal. In addition, it has given me highly valuable experience and new skills. My duties include: Visiting hotel properties and meeting with customers and responding to.

May 2016 - Present

Retail Customer Service Representative

Southend-on-Sea, England, United Kingdom

Greeting and interacting with customers. Overseeing the equipment and POS/betting terminals. Dealing with customers in a socially responsible way. Being alert to any potential fraud, underage gambling or other illegal activity.Controlling costs and meeting profit targets. Marketing the shop to potential customers and coming up with special promotional.

Feb 2014 - Mar 2016

Sales Executive

Aditus Audience Acquisition Ltd.

London, England, United Kingdom

Telesales agent, working for various publishing houses selling magazine titles. Taking both inbound and outbound calls. A high level of customer service and communication skills.Sales targets.

Aug 2012 - Jun 2013

Telesales Agent

London, England, United Kingdom

Telesales agent, working for a UK telecoms provider selling broadband and TV packages. Taking both inbound and outbound calls. A high level of customer service and communication skills.Sales targets.

Jan 2011 - Jan 2012

2Nd Line Support Technician

London, England, United Kingdom

Responding to fulfil service requests and ensuring that the set SLAs are met. Planning and setting my own agenda for the day. Dealing with additional same-day response queries. On-site repair of faulty computer hardware, software, and POS equipment. On occasion I would assume the role of stand-in controller which included advanced responsibilities: Dealing.

Jan 2009 - Jan 2011

Data Entry Clerk

London, England, United Kingdom

Working for the education department of Hackney Council. Entering information into a database application Expanded my technical knowledge and organisational skill. Developing awareness of data protection and other laws.

Jan 2006 - Jan 2007

Admin Assistant/Receptionist

As part of my NVQ I worked on placement at the same employer, providing general administrative and receptionist support. This included performing daily office functions, managing filing systems, maintaining and ordering office supplies, coordinating incoming and outgoing mail, and providing positive and enthusiastic customer service to clients both on the.

Jan 2005 - Jan 2006
Team & coworkers

Colleagues at Jet2.com and Jet2holidays

Other employees you can reach at jet2careers.com. View company contacts for 3829 employees →

5 education records

Mark Coletta education

Education record

Grange Academy

English, Mathematics, Computing, French, Geography, Administration, Drama

Hnd, Multimedia Computing Web Development

Ayr College

Nvq Level 2, Business Administration

Landmark Training

Business Administration

Hnc, Multimedia Web Development

Stow College
FAQ

Frequently asked questions about Mark Coletta

Quick answers generated from the profile data available on this page.

What company does Mark Coletta work for?

Mark Coletta works for Jet2.com and Jet2holidays.

What is Mark Coletta's role at Jet2.com and Jet2holidays?

Mark Coletta is listed as Customer service / IT Technician at Jet2.com and Jet2holidays.

Where is Mark Coletta based?

Mark Coletta is based in Olhão, Faro, Portugal while working with Jet2.com and Jet2holidays.

What companies has Mark Coletta worked for?

Mark Coletta has worked for Jet2.Com And Jet2Holidays, William Hill, Aditus Audience Acquisition Ltd., Cca International, and Rico Logistics.

Who are Mark Coletta's colleagues at Jet2.com and Jet2holidays?

Mark Coletta's colleagues at Jet2.com and Jet2holidays include Esmeralda De Brito, Aidan Croad, Karen Gunnell, Megan Davies, and Peter Koukoularides.

How can I contact Mark Coletta?

You can use AeroLeads to view verified contact signals for Mark Coletta at Jet2.com and Jet2holidays, including work email, phone, and LinkedIn data when available.

What schools did Mark Coletta attend?

Mark Coletta holds Bsc (Hons), Internet Software Development from Glasgow Caledonian University.

What skills is Mark Coletta known for?

Mark Coletta is listed with skills including Customer Service, Customer Satisfaction, Customer Retention, Teamwork, Sales Management, Sales, and Customer Acquisition.

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