Mark Collins Email & Phone Number

East Molesey, GB

London, England, United Kingdom

James Deighton & Co Ltd offers multi-service logistics in the Fine Art Sector. A focus on bespoke carriage, storage and management of works of art and antiques for London galleries, museums, antique dealers and auction houses.As art technician, project manager and professional driver, I am involved in all aspects of collection, delivery and management of.

London, England, United Kingdom

Service Assurance. 6 years of senior service management across the BBC Online’s products for iPlayer, Sounds, News, Sport, Media Services. This covers ITIL lifecycle stages including service operations, incident management, service design, problem and change management, and Continual Service Improvement (CSI).Major Incident Management. Acting as Escalation.

London, United Kingdom

Embedded Service Manager with BBC News Online to support Editorial and Product teams in BBC Broadcasting House. Worked closely with News & Radio Digital Production Groups to develop and deliver support models for new news online services and products to the BBC audience.Management of Major Incidents in live service, ensuring appropriate actions were taken.

London, United Kingdom

Contract negotiation and supplier management of the BBC's Technology Framework Contract (TFC) between BBC and principal third party IT provider Atos (previously Siemens).Management of multiple “Call Off" projects between BBC customers (BBC Worldwide, UKTV, BBC Technology) and ATOS, with contract values ranging from £50k to £2m.Commercial Lead on TV Centre.

London, United Kingdom

Service Delivery Manager of BBC | Red Bee Media (RBM) Metadata Service (value £3m).Implementation of BBC's Commodity Savings Policies to save £2m across the BBC through more efficient management of desktop technology (hardware and software).Provision of IT Service Management advice to internal BBC customers - News, Sport, Future Media, North.

London, United Kingdom

Business and Project Manager with BBC HR and BBC Training & Development. Management of Divisional Business Continuity, Fair Trading, and Health & Safety policies.Principal IT Coordinator managing Desktop/Laptop deployments and software procurement for 1000 users.

London, United Kingdom

Delivery of communications strategy on BBC's Minerva Project, which upgraded BBC IT estate of 25,000 users from Windows 95/98 to Windows XP Desktop system.Coordination of communications and training material into BBC Divisions, including TV, Entertainment, Factual & Learning, and Operations.Design and delivery of educational roadshows to BBC users across.

London, United Kingdom

Provided Executive Search & Selection (ESS) consultancy services for PwC's public and private sector customers including HM Home Office, House of Lords, Transport of London, LB Ealing, Surrey County Council, Diageo and Fenwicks.Campaign management - including client briefings, creation of recruitment adverts and briefing packs, candidate interviews.

London, United Kingdom

Advised PwC Partners on recruitment of graduate accountants, tax specialists and IT consultants.Assessed new PwC joiners using psychometric testing - SHL OPQ, Myers Briggs MBTI, OPP Instruments.

Fukuoka, Japan

Two years teaching at six Junior High Schools (11-14 year olds) in Kita-Kyushu, Southern Japan (Kyushu)Lesson design and delivery of English reading and writing modules, in accordance with Japanese Education Authority curriculum.

Greater New York City Area

Business Intern on "Mountbatten Internship Programme"Executive assistance to VP, Corporate Communications and VP, Corporate EventsDrafting of Bank press releases, writing of articles for Barclays internal newspaper, management of contributions to United Negro College Charity Fund.

Psychology, Occupational, Economic, Social, Child Development, 2:1

A Levels, Business Studies (A) Geography (B) Maths (C)

Activities and Societies: Squash, Rugby, Tennis