Mark C. Email & Phone Number

Rochester, New York Area

Manager of PMO – managing most of the PMO operations; including budgets, grants & management presentations. Skills utilized for success include: • Managing Complexity of the multiple systems. Primarily focused on replacing the Financial System with Lawson/Infor, Enterprise Data Warehouse and Business Intelligence Tools. In addition to these, I have successfully gone live with Driver Sign-In Terminal and OPS Web. • Collaboration and Leadership exhibited in my ability to bring the PMO into better alignment with Finance through updates and macros built in excel to correlate charges in RAMCO with those in the Project Portfolios. Worked with Finance to ensure the Grants and tracking reports align and can account for all remaining costs in all PMO projects as well as other Departmental managed projects. Due to the fact that I built and maintain most of the project tools, I provide the material for most management updates.• Organization, Fast Acting and Delegation are key characteristics that have allowed me to develop policies and procedures for most PMO tasks. This includes Project Charter, Requirements, RFP, Tracking, and Close-Out. • Personal Tenacity to do whatever is needed to get the job done in a professional manner that is on time, within budget and meeting all of the customer’s needs. E.g. with the Driver SIT, I worked with Trapeze to learn what each configuration change does and personally changed and tested these setting for the ideal effectiveness for production. • Technical Knowledge/Experience in IT operations allows me to be a valuable resource in ensuring success by proposing immediate solutions that quickly solve some of the most complex challenges. Just prior to going live with OPS Web, I realized proposed authentication was not secure enough for the data being presented and immediately figured a way to use the ID proximity readers to “TAP” on for access. This also eliminated the need for passwords and the issues around lock-outs and resets.

Responsibilities include Global Integration (SAP-HR, eMail, Web Servers, Domains, Help Desks, etc) as well as ensuring GI’s engagement in meeting the Business Unit needs. My high energy, fast acting, positive approach to managing the business allows me to perform at high levels of commitment, credibility and integrity within WWIS.•Managing the Complexity of the combined businesses and integrating systems from Creo, KPG, Versamark, Encad, NexPress and mainstream Kodak; including Mentoring personnel on project work flow, Operational Issues, Collaboration and Synergies.•Drive Simplification including user enablement and provisioning, migrating to the SAP-HR system, Account Creation, approvals outside Lotus Notes, service/support processes that are transparent to end user experience, and implementation of the Notes Connector. •Collaboration and Leadership Skills exhibited in my ability to manage the needs of the business balanced with the direction and goals from WWIS has allowed for excellent rapport with both IT Directors and all of the IT Managers. I have regular meetings with BU IT Managers and Infrastructure Managers to drive results needed to ensure successful project completion. •Improve Current User Experience is being enhanced by regular meetings with each GI Technology Manager. I am currently documenting key initiatives that may impact GCG in 2008. •Managing, Fast Acting and Delegation are key characteristics that have allowed me to personally manage, mentor and/or track over 105 projects in 2007. Managing by tools and processes, acting Fast on key initiatives such as the Kodak Screen Saver and mentoring GCG employees on standard work processes whenever possible. •Knowledgeable in WWIS Operations is allowed me to be a valuable resource in ensuring true user satisfaction. My technical knowledge and experience allow me to propose immediate user managed solutions that quickly solve some of the most complex issues from GCG personnel.

In 1999, became the Manager of the internal PC support desk. This has included all support for ERP, Sales/Marketing, R&D, Field Support, Order Management and more. Major accomplishments have included the elimination of an outsourced desk with no increase to Kodak resources at a savings of $1.2M/year. In addition, I have managed to reduce resources by 10% year over year while continuing to take on additional new business equating to nearly 20% increased productivity.

Corporate Office to manage financial information and staffing. I was the team leader for the Lotus Notes installers where I was responsible for managing the personnel and installation issues, supporting both technical and business operations management between IBM and Kodak. In addition, did the coordination and communications between Kodak and 2 major players in desktop operations; Integron for all off site repairs and PDQ for all product/parts movement. One major accomplishment included the change from a direct departmental billing to a higher level allocation divided into major business units. This required detailed knowledge of all parts of the financial operations in Kodak, to enable billing on an allocation percentage, based on operating costs, back to each unit. In addition, I was a part of the corporate recruiting and staffing team designed to bring in a more diverse and demographic work force. This included many visits to colleges and universities for job fairs, interviews and skill building of the students.

I was assigned to the Analytical Technology Division of R&D (ATD). I was responsible for maintaining all network connectivity for over 300 PCs, as well as supporting all application software (installation to trouble shooting). This job required a significant amount of Hardware and Software knowledge as well as keeping current on all new developments. ATD was always on the cutting edge of new products that I was expected to support. I.e. ATD was one of the first private NT Domains and made a quick move from Pathworks to NT 3.51 to NT 4.0. I simultaneously maintained connectivity for Pathworks/VAX, SUN/UNIX systems, Appletalk, private LAN's, NT private domains as well as a master domain model.

Responsibilities include all forms of laboratory testing including; GC, LC, UV, Titrations, 22 techniques in all.In addition, I was also responsible for several unit core teams, all lab purchases, and all computer/systems operations, including;- Programming and the usage of databases, spreadsheets, and executable macros. - Responsible for all new PC installation and configuration for both hardware and software. - Network administrator for Pathworks connections. - Licensee verification of all software for records retention