Mark Sanders Email & Phone Number

Boston, Ma, Us

• Unique Analytics-Continuous Improvement role using Lean and Agile expertise to execute on a wide-ranging portfolio of administrative, technical, culture, access, clinical and strategic initiatives.• Co-chair of the Analyst Forum, a group that brings together data analysts from across Boston Children’s Hospital to share knowledge and provide support. • Co-enterprise administrator for Smartsheet. Co-chair of the Smartsheet User Group.• Active participant and contributor to the Microstrategy User Group.

• Start-Up Data Analytics role with a broad range of responsibilities including systems analysis and design, business and process analysis, product management, project management, development (Tableau, SQL Server, Talend), and application support.• Collaborate with customers and clients representing a broad range of industry including distribution, manufacturing, retail, marketing and private equity.

Boston, Ma, Us

• Online Retail role with a many responsibilities including project management, systems analysis and design, business and process analysis, development (Talend, PL/SQL), and application support.• Collaborate on a daily basis with business and systems partners from all aspects of Online Retail Flash Sale production process including photography, imaging, creative, feature writers, event production, planning, finance, operations, QA, engineering and production support. • Accomplishments include implementation of Adobe Scene7 as the asset/image storage cloud, re-write of Daily Dashboard (a senior-management report showing an orders/shipments/returns/inventory diagnostic account of the prior 24hr system window), automation of Drop-ship tracking (marking orders as shipped) for non-VendorNet-compliant vendors (saves 1/2 person-day/day), automation of 10+ reports/processes using Talend (saves 1/2 person-day/day), diagnosis/fixes for multiple issues contributing to inventory variance between warehouse and financials systems, management of change to company’s primary bank (PeopleSoft ACH/checks/Positive Pay configuration/development), implementation of multiple ad-hoc PeopleSoft reporting queries, configuration/implementation of Workhorse (a Flash Production/Sample Management application).

Boston, Ma, Us

• Collaborate on a daily basis with design/UI, engineering and product teams to translate business requirements into clear and comprehensive functional requirements for the redesign of Service Center, a brokerage service item workflow and communication tool used by operations, client services and clients. • Made seamless transition from product management team to technology team to fill systems analyst void and strengthen the overall project team.

Boston, Ma, Us

• Captured and prioritized product and customer requirements, defined and documented product vision, worked closely with software development, business teams and clients to ensure that product supports Fidelity’s overall strategies and goals. • Responsible for product planning and execution throughout product lifecycle for Service Dashboard, a brokerage service item aggregation tool used by operations, client services and clients. • Provided a technical viewpoint to Service Communication Suite product team made up largely of non-technical staff.

Seattle, Wa, Us

Us

Boston, Ma, Us

• Liaison between business and systems partners; ensured accurate and complete communication between business, project management, development, QA and support teams.• Manager, technical lead, and mentor to onshore and offshore development resources.• Responsible for support of a brokerage statement system (6M statements generated monthly).• Wrote comprehensive technical design specifications.• Enforced systems development life-cycle policies, procedures and standards.

Boston, Ma, Us

• Managed staff of 13 developers and support specialists.• Responsible for support of highly-visible applications; Commission Calculator and Generic Rules Engine. Both apps (distributed system/mainframe hybrid of C++, Oracle, Informatica, COBOL, DB2) are complex high-volume business rule processors. Commission Calculator interacts with both web (Fidelity.com for example) and mainframe generated transactions to determine trade commissions for the entire Fidelity system plex. Generic Rules Engine manages and executes business rules for multiple applications, most notably Fidelity’s margin rate system.• Implemented an architecture review process to facilitate and increase offshore utilization by approximately 100%. Soon after, the process was adopted by multiple systems organizations as an integral step in the software development life-cycle.

Boston, Ma, Us

• Contributed as developer, team lead, and manager to a brokerage statement system that grew from 500k accounts to 6M accounts while process time decreased by 50%.• Managed staff of 8 across 2 teams; the aforementioned brokerage statement team plus the ad hoc reporting - batch update team. • Acquired expertise in many areas of brokerage while delivering on multiple successful projects; expertise includes trading, equities, mutual funds, fixed income, options, cost basis, brokerage/banking relationships, foreign currencies. Completed company-offered Series 7 Lite course. • Developed and implemented high-performance in-memory process for matching brokerage accounts to corresponding cost basis election, marketing messages and envelope inserts. Soon after, process was adopted by the data distribution team and became the standard for selecting and distributing brokerage data to hundreds of Fidelity clients.

• Responsible for program analysis, coding, documentation, testing, and implementation. • Primarily placed with client Putnam Investments, responsible for mutual fund wholesaler compensation and performance reporting. Additional clients; student loan servicer ELSI and Fidelity Investments.

Data Science

Bs, Mechanical Engineering

Education record