Mark Dalgarno

Mark Dalgarno Email and Phone Number

Proven at Achieving Better Outcomes Through Digital Transformation at Scale: Coaching / Delivery / Governance / Innovation. Co-Founder @ Create/Change - Consultancy offers only please, no permanent roles. @ Create/Change
london, england, united kingdom
Mark Dalgarno's Location
London, England, United Kingdom, United Kingdom
Mark Dalgarno's Contact Details

Mark Dalgarno personal email

n/a
About Mark Dalgarno

Innovation, service design and delivery can be complex processes.Bringing Create/Change in from the beginning gives you your highest chance of success.We’re here to help. WHO WE HELPAcross the UK & Europe, we’re commissioned by:/ Directors & Heads of Digital, Transformation, Delivery or Product/ CDOs & CTOs/ Deputy Directors/ Service Managers and Owners//////////HOW WE HELPServices provided include:/ Interim Digital Leadership/ Digital Programme Delivery & Delivery Assurance/ Agile, Lean and Lean Startup Coaching/ Governance, Programme and Portfolio Review / Leadership Coaching/ Service Design/ Discovery, Alpha and Beta//////////PROOF WE HELPAs a programme & project manager with a strong background in innovation using agile approaches with 30 years’ experience, rest assured your outcomes will be realised We also have significant experience applying digital ways of working to non-software teams.Recent assignments include:/ Digital Service delivery, transformation/ Turning around a major government programme/ Setting up and operating a new Digital function/ Coaching at Director level across major (£1000m+) programmes/ Assurance on Digital-first projects at all phases/ Agile coachingCheck out the case studies at createchange.io.Does your project need Digital Strategy, Service Design, Behaviour Change, Digital Transformation, User-Centred Design, User Research or Policy Prototyping?Then we should talk: 07447 003 587 / hello@createchange.ioMark (He/Him)P.S. You may also know me from Software Acumen, where I help organise practical events for digital professionals.“Mark combines... a wealth of experience across different organisations & systems, a deep knowledge of agile software techniques, a drive to engage with the wider software community, a people-centric attitude & a wicked dry sense of humour into one handy package.” Mark Wightman, CTO at aluma.ioAgile / Innovation / Lean Startup / User-Centred Design / ResearchOps / Digital-First Projects / Digital Services Delivery / Digital Transformation / Government Digital Transformation / Agile in Government / Agile Programme Delivery / Agile Delivery Management / Delivery Management / Agile Coaching / Delivery / Transformation / Digital

Mark Dalgarno's Current Company Details
Create/Change

Create/Change

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Proven at Achieving Better Outcomes Through Digital Transformation at Scale: Coaching / Delivery / Governance / Innovation. Co-Founder @ Create/Change - Consultancy offers only please, no permanent roles.
london, england, united kingdom
Website:
createchange.io
Employees:
12
Mark Dalgarno Work Experience Details
  • Create/Change
    Co-Founder
    Create/Change Jan 2017 - Present
    London, United Kingdom
    Delivering population-level, sustainable change is certainly CHALLENGING.It’s also POSSIBLE.In fact, since 2017, I’ve been doing precisely that when Darius Pocha and I formed Create/Change.I’ll be posting insights on LinkedIn on digital transformation, so please check-in, and if we’re not connected, let’s be part of each other’s network.Central government & other organisations choose us to work with them on service transformation projects in education, health, social care & public information.Product & policy teams utilise our user-centred design, data and technology services to help tackle complex problems, including:/ Starting a digital transformation or setting up a digital team/ Losing market share due to out of date services/ Failing or costly programme delivery/ Inexperienced leadership/ Underperforming teams/ Poor quality suppliers/ Low ROI from digital delivery or digital transformation work/ A mismatch between sponsor ambition & organisational ability to deliver.Our deep experience equips us to solve problems, like those above, that others can’t.Create/Change is a blend of permanent staff and a network of over 100 super-experienced practitioners. Rigorously curated, it is grown organically by personal recommendation.Agile / Innovation / Lean Startup / User-Centred Design / Digital-First Projects / Digital Services Delivery / Digital Transformation / Government Digital Transformation / Agile in Government / Agile Programme Delivery / Agile Delivery Management / Delivery Management / Agile Coaching / Policy / Delivery / Transformation / Digital
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  • Software Acumen
    Senior Consultant
    Software Acumen Mar 2004 - Present
    Cambridge, United Kingdom
    Freelance delivery coach (now with createchange.io) specialising in digital services, particularly using Agile, User-Centred approaches with service design. Recent (2016-2022) engagements have focussed on digital transformation and programme delivery across three major programmes (£100m+ - £24Bn, multiple teams), building a new Digital team in a large organisation and a new DDaT team in a central government department, Agile health-checks across a multi-million pound portfolio, Agile adoption and transformation, Building an Agile Community of Practice and increasing organisational capability, Governance of Agile services, Agile Delivery Management, Digital Strategy Development, Engineering and Release Management, Government as a Platform, Impact Mapping, Lean Startup approaches, Software Process Definition, Review & Improvement.I work in the private sector, with NGOs and in Central Government.I also help organise practical events for digital, design, lean, agile and software professionals.Founder and Program Chair of the Agile Cambridge, Agile Manchester, Agile in the City, UX Cambridge, UX Scotland, UX in the City, Service Design in Government, the lean event and other conferences. Co-founder of Spark the Change (London), UX Ireland. Since 2017 I've been the organiser of Lean Agile Scotland.BCS Software Practice Advancement (SPA) group chair 2012 - 2015. SPA Conference co-chair 2013 / 2014. SPA committee member. Involved as a volunteer or reviewer on over a dozen other conferences.Founder and organiser of the Software East Network and former Organiser of the London Agilists meetup. Meeting physically and online.
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  • Red Gate Software
    Head Of Web And Internal Development (Devops)
    Red Gate Software Mar 2011 - Sep 2012
    Cambridge, United Kingdom
    I led a team at Red Gate responsible for development of the business-critical systems that underpinned Red Gate - a complex architecture of software systems, websites, Business Intelligence systems and shared libraries & services used across all Red Gate products. This involved working with senior management and other stakeholders to develop a consensus on project scope, priority and budget then executing on that consensus working with people across and outside the business.Team size was up to 18 people using Agile approaches and with mainly Microsoft technologies. The team was cross-functional consisting of a project manager, developers, testers, a UX professional and a Business Intelligence sub-team. We typically worked on 3-4 distinct projects at any one time and also had a demanding operational support role.
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  • Red Gate Software
    Programme Manager
    Red Gate Software Apr 2010 - Mar 2011
    Cambridge, United Kingdom
    Programme manager across a portfolio of customer-facing and internal systems projects. Generally working on 2-3 projects at a time but sometimes had more projects on the go. 100% Agile methods.
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  • The Open University
    Associate Lecturer
    The Open University Mar 2006 - Jul 2010
    Associate Lecturer on the Open University's Masters Research Project in Computing. Advising final year students on research skills, helping shape their research questions, giving feedback and support on their work in progress and marking their final dissertations.Also acted as a moderator on other lecturer's marking.
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  • The Open University
    Consultant
    The Open University Mar 2006 - Nov 2006
    Taught an in-house version of the Open University's Managing Software-Intensive Systems course - a bespoke version of the course delivered to a multi-national corporation. I looked after a cohort of the class that based based on West Coast USA.Work involved a mixture of on-site and remote coaching, teaching and consultancy.
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  • Scientia
    Head Of Software Development
    Scientia Jan 2001 - Feb 2004
    Cambridge, United Kingdom
    In charge of the company's software development group working on multiple COTS scheduling and timetabling products. These products were delivered as web applications, client-server applications and as standalone systems depending on client configuration.Managed a multidisciplinary group of developers, testers, a tech author and a systems administrator. Mainly working in Common Lisp but also in C, C++, C# and assembler.
  • Scientia Ltd
    R&D Manager
    Scientia Ltd Nov 1998 - Jan 2001
    Cambridge, United Kingdom
    Managed a group of developers working on shared libraries and infrastructure to support a software product line of scheduling applications.Main work during this period include enabling COM Automation and OLE-DB interfaces throughout the product line, stabilising and enhancing an in-house ORM, porting said ORM to multiple RDBMS, enhancing an existing in-house scheduling web server, working to improve the organisations build and install tooling, implementing Bugzilla and CVS (subsequently SVN) across the business, customising Bugzilla and integrating it with SVN and internal newsgroups (for change reporting)...
  • Scientia Ltd
    Team Leader
    Scientia Ltd Jul 1994 - Nov 1998
    Cambridge, United Kingdom
    During this period I was the technical lead on projects developing the second and third generations of Scientia’s P2 manufacturing scheduling product written in Common Lisp.My work on these projects involved meeting with customers and third-party software vendors to agree requirements, identifying future work packages and making work estimates, design and coding of the core product modules (scheduling and object model), managing two developers, monitoring work in progress and liasing with marketing and technical support staff to identify deficiencies and scope for enhancement with the product.
  • Ford Motor Company
    Architect
    Ford Motor Company Dec 1993 - Jun 1994
    Basildon, Essex
    Worked on the Lisp-based CAPE expert system - a tool used by Ford negotiators and engineering suppliers to estimate new part production costs and propose manufacturing methods and process plans. The system was responsible for significant cost savings to the company.My main tasks were to review requirements and designs, to conduct code reviews, to ensure compliance with project standards, to advise junior team members and to code core software features.
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  • Scientia Ltd
    Consultant
    Scientia Ltd Jul 1989 - Sep 1992
    London, United Kingdom
    My primary role during this period was as Project Manager / Product Manager / Team Leader for the development of Syllabus Plus, a timetabling product for colleges and universities. In all I spent about two years working with external and internal stakeholders and managing 2 developers to take the project from a two-page product proposition, through MVP to a first usable release. Syllabus Plus has been a market-leading product for some years with worldwide sales approaching 700 sites and total revenues approaching £30 million.
  • Atta (Advanced Training Technology Associates)
    Developer
    Atta (Advanced Training Technology Associates) 1987 - 1989
    Hitchin, Hertfordshire
    I was involved in the design, development and maintenance of three modules of a new computer-based training product that used Zetalisp then subsequently Common Lisp. These were - a portable graphics library, a paint package and a simple animation package. Other responsibilities included: troubleshooting, assisting with functional specification preparation and project planning and helping other team members.

Mark Dalgarno Skills

Agile Methodologies Software Development Scrum Agile Project Management Software Engineering Web Applications Software Design Architecture Object Oriented Design C# Business Intelligence User Experience Software Project Management Microsoft Sql Server Management Xml Continuous Integration C++ Consulting Architectures Databases Project Management Process Improvement .net Java Conference Organization Web Services Rest Design Patterns System Architecture Lean Startup Visual Studio Team Management T Sql Situational Leadership International Event Management Cross Functional Team Leadership Event Production .net Framework Customer Experience Governance Business Process Improvement Impact Mapping Service Design Content Design

Mark Dalgarno Education Details

Frequently Asked Questions about Mark Dalgarno

What company does Mark Dalgarno work for?

Mark Dalgarno works for Create/change

What is Mark Dalgarno's role at the current company?

Mark Dalgarno's current role is Proven at Achieving Better Outcomes Through Digital Transformation at Scale: Coaching / Delivery / Governance / Innovation. Co-Founder @ Create/Change - Consultancy offers only please, no permanent roles..

What is Mark Dalgarno's email address?

Mark Dalgarno's email address is ma****@****men.com

What schools did Mark Dalgarno attend?

Mark Dalgarno attended The University Of Edinburgh, The University Of Edinburgh, The Open University, Coursera.

What are some of Mark Dalgarno's interests?

Mark Dalgarno has interest in Software Architecture, Fun, Software Product Lines, Software Development Management, Model Driven Software Development, People, Software Process Improvement, Lean/agile Development And Scrum, Agile Development And Scrum.

What skills is Mark Dalgarno known for?

Mark Dalgarno has skills like Agile Methodologies, Software Development, Scrum, Agile Project Management, Software Engineering, Web Applications, Software Design, Architecture, Object Oriented Design, C#, Business Intelligence, User Experience.

Who are Mark Dalgarno's colleagues?

Mark Dalgarno's colleagues are Darius Farrokh Pocha, Jen Flower, Emilie Smith, Louise Robinson, Sarah Norris, Sophie Keren, Aditi Deswal.

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