Mark Hess Email & Phone Number

Skillman, New Jersey

Responsible for support services departments including maintenance, grounds, housekeeping, laundry, and dining services. Facilities capital project long range planning and project management for ongoing improvements.

Financial position in facilities services business unit of EMCOR responsible for financial planning of renewal strategies with senior regional operations vice presidents and new business development proposals with national sales leaders.

Implementation of facilities management services (grounds, housekeeping, maintenance, security, purchasing, project and construction management) at higher education institutions and private schools in PA, NY, VA, CT and ME. Adhere to set financial goals from benchmark cost analysis of staffing levels/utilization, purchasing procedures, outside vendor/contractor usage and achieve mutually determined goals and quality standards

Provided leadership to on site facilities management teams and provided support to education and healthcare customers throughout Pennsylvania, New Jersey and New York.Full P&L responsibiities for $24MM annualized revenue. Supervised and supported 30+ managers at fifteen to thirty facilities operations, reporting to client administration on personnel issues, program implementation, financial performance, and ongoing improvement plans. Services included maintenance, grounds, housekeeping, capital planning, food service and other technical service delivery areas Implemented and coordinated CMMS, quality assurance, financial control systems, employee scheduling/supervision, contract administration, program implementation, support coordination, employee evaluations and people development.

Multiple healthcare and education facilities services as on site director in PA and NJ

Cfm, Facilities Management

Certified Facilities Manager designation obtained 3/09

Mba, Business

Ba, English: Teach Certificate