Mark Diner Email & Phone Number

Edmonton, Alberta, Canada

Leading a team with a mission to provide " a barrier-free data-driven and innovative workplace." for the United Way. Executive Leadership focused on transformation strategic management practices. My leadership activities focus on:- Data and Digital transformation centred on data and AI.- Governance excellence by adherence to the principles of IT service management, change management, project management and risk management- Ensuring integrated and automated flows of the right information at the right time, to the right people- Measuring and be Data-Driven (“dashboards everywhere”)- Promoting agility and innovationAccomplishments- Establishing Data Infrastructure (Azure Data warehouse) and supportive digital intelligence and business transformation.- Information Governance Framework that recognizes data as an asset, and ensures that information is managed to protect individuals privacy based on a Data Trust model- Salesforce CRM Architecture

Edmonton, Canada Area

Accountable for the development of business models and digital infrastructure to foster entrepreneurship and research to support Canadian data-driven innovation, artificial intelligence and promote economic growth. - For example, how to leverage AI/ML to maximize the outputs and efficiency of a dairy operation given its data inputs. • Formulated a vision, strategic plan and ecosystem development for business models to align to the strategic plans of stakeholders, board priorities and the broader organization’s mission and key strategies. • Managed a team of Program (Account) Managers, and outsourced data scientists and architects to meet the client's requirements for data-driven solutions and innovations• Ensured the extended team (sales, engineering, architecture) had a deep understanding of the client’s requirements by providing advice and counselling so that the date-driven solution intersects and is optimized both for the needs of the client as well as the goals of our team

Edmonton, Canada Area

Lead the Information Technology team in transition, digitally transforming the programs and services toward more effective and costs efficient business models.• 130 FTEs and $130M Budget – reducing the budget by 50%. • Focused on developing digital / data driven strategic and tactical plans, contributing to cross-organizational collaborative initiatives.• Advice and leadership including removing barriers and assessment of solutions to support major business transformation of environment monitoring and reporting systems. Steering committee responsibilities to accept deliverables, or steer projects to meet business requirements.• Advancing changes in culture and practices that support lines of business.• Transition of Enterprise IT Services including enterprise architectures, applications, business services (such as GIS, data provisioning), data center’s transformation and business critical applications.• Accountable for enterprise and line of business IT support and business services contracts including cloud services (SaaS)

Edmonton, Canada Area

Accountable to position Alberta as leader in providing compliant government information and data to its citizens and stakeholders to promotes innovation, enhancing service delivery, generates economic activity and facilitate meaningful citizen engagement.• Developed the Open Data and Information Program, from inception, including guiding the Enterprise Architectures, policy development, establishment of funding, team development and integration of program with existing programs and services.• Development of the Government of Alberta’s Advanced Analytics Strategy• Total budget of $3.8M and 42 FTEs.• Worked with international data teams such as data.gov, and data.gov.au to establish data sharing protocols, standards and federated governance. • Establishment of DevOps program to manage data platforms. Agile development established. • Led introduction of open source technologies, and new services platform for sharing, providing and generating insight from data and information.• Addressed the total cost of ownership of business solutions to minimize costs and ensure ongoing viability of the solution (web applications, data lakes and business intelligence solutions).

Accountable for delivery of shared services, Chief Information Officer (CIO) role.• Development of sustainable shared IMT services model that addressed business priorities and aligns IMT demand and supply.• 32 FTEs and $7M Budget• Rebuilding credibility, and brand of IMT organization given series of previous failed projects and initiatives by changing tone and frame of mind of the team, establishing new governance, and a focus on the client. • Establishment of processes and structures related to the development and ongoing support of solution lifecycles; while meeting performance metrics.• Establishment of control frameworks based on COBIT standards to meet audit and data compliance requirements.

• Strategic management of information and knowledge for organization including ensuring information security and compliance. This includes web content, unstructured data as well as management of physical and electronic record keeping.• Facilitated development of knowledge management strategy including succession planning and enterprise collaboration including strategic plan for Enterprise 2.0 strategy. Championed effective use of information and organizational knowledge as workforce succession strategy.• Sponsorship of electronic records and information management program including Open Text Livelink implementations.

Senior Manager, Architecture Services• Leadership to facilitate on-going development and implementation of Enterprise Architecture vision, architecture principles, mandate, organization's internal processes and integrated planning structures.• Overall responsibility for approvals of the solution design of Alberta Electronic Health Record (EHR) initiative. Chair of Provincial Architecture Working Group charged with the design of EHR.• Project sponsor for Health System Architecture project to map Electronic Health Record vision and architecture for Alberta Health and Wellness.• Project sponsor for Information Technologies Infrastructure Library (ITIL) Strategic Plan.• Lead architect for numerous projects including large scale application development projects and CRM project. Responsibilities were to ensure alignment of solution architectures with strategic blueprint.

Government Services

Director, Information Management• Strategic IT Planning and Project Management for AGS, Office of the CIO. • Member of GoA Enterprise Architecture (GAEA) extended team.• Strategic management of Government Services web sites as well as extranet project websites.• Collaborate with outsourcers, lines of business and cross ministry committees for strategic and daily IT issues relating to the Government Services business applications.• Champion and strategic lead for e-learning to 350 employees. Position included implementation and project management as well as on-going performance reporting and evaluation for e-learning project to executive management.

Edmonton, Canada Area

• Implementation of over 100 clients e-commerce Web-Sites from 1995 to 1999.• Product development for Home Shopping website (HomeExpress).• Oversaw development of marketing and sales strategies.• Evaluated partnerships and strategic alliances for marketing e-commerce web sites.• By developing and implementing marketing strategies directed OEM hardware reseller from inception to sales of $4.5 million/yr.• Staff management including hiring, job reviews, team motivation and development of staff polices and procedures.

Edmonton, Canada Area

Account Executive, Sales and marketing of Great Plains accounting Software.

Mba, Organizational Behavior Studies

Bachelor Of Science (B.Sc.), Physics