Mark Lund Email & Phone Number

Golden Valley, Mn

A global industry leader in designing, manufacturing, and servicing solutions that help create a cleaner, safer, and healthier world. Tennant creates innovative solutions for how the world cleans; from equipment used to clean both indoor and outdoor surfaces, to chemical free "green" solutions. • Manage a team to provide key metrics for business performance and insights to support the growth initiatives. o Responsible for turning financial, channel, sales and service tech reporting information into actionable objectives. Implement standard metrics from senior leadership to manager level.o Support and provide insight through various systems including MBO Dashboard, Partner Planning, Service Tech Dashboard and Sales Forecasting. o Provide strategic direction and define roadmap for business reporting and analysis requirements across Europe and Americas. Migration from excel reporting to Microsoft Power BI and Lumira dashboards.o Streamline and integrate data from various systems for dashboard reporting. This included SAP, Microsoft Dynamics, Microsoft Power BI and ServiceLink. • Lead a team of process improvement analysts working with the sales and service organizationso Hired a process improvement team and defined a process improvement methodology for the North America sales and service business.o Established a work intake process, prioritization methodology and process mapping based on impact of change and return on investment.o Implemented over twenty process improvements in first year that streamlined processes to eliminate wasted time, improve process efficiency and quality across the sales organization from order to shipment of machines.

Hopkins, Mn

Advisor in the Enterprise Content Management team that provided initial sales discussions with Cargill business and function organizations to determine their document management solution.o Implemented the use of SalesForce.com to identify and track the opportunities and report monthly statistical sales data. o Implemented a partnership meeting with OpenText leadership and operational teams to provide alignment to Cargill's objectives in the information management space.o Management of the Enterprise Content Management design and development team through an organizational transition. This included oversight of projects and transition of incident and request management to out-sourced team.o Integrated the market data team from a finance organization to IT. Transferred the management of $30,000,000 spend across Cargill into the IT organization.

Hopkins, Mn

Led the organization that introduced the transition of service concept for accounting, tax and data roles to Cargill business partners. This involved the creation and governance of a global work intake process that is standard across all regions with standard document templates following the project methodology. o Coached project leads on management of project scope, as defined in the project charters, schedule resources to achieve planned deliverables on time and within budget, and establish service level agreements.o Established an operational excellence focus for the organization including development of a balanced scorecard to provide service performance standards.

Minnetonka, Mn

Result-oriented leader providing strategic direction to structured and unstructured data teams. This included SAP data processing team supporting customer/vendor, materials and month end processing, trading and accounting systems team supporting data element structure, enhancement development, and monitoring of processes, business intelligence team in timely construction and reporting of financial data, contract management team to govern market data vendors, and records management team for electronic and paper document storage and retention.o Researched and implemented a vendor data services subscription management tool that would track $15,000,000 in market data subscriptions within Cargill. o Developed strategic roadmap recommendations for trading and accounting applications for business partners. o Oversight included communication of budget impacts for resource and application costs to be allocated to business partners.o Partnered with organizations; Functions - IT, Legal, Strategic Sourcing, Audit and Accounting as well as Business partners - Controllers, Accounting Managers, and Supervisors.o Additional roles included Functional Implementation Lead for the SAP deployment within our organization. Worked with SAP process leads to deploy finance and data roles and capabilities to four business partners. o Change leadership by introduction of role and responsibility changes for our teams with the SAP process deployment.

Minnetonka, Mn

o Gathered requirements from financial trading businesses to automate accounting, tax and business requirement reporting within the PeopleSoft application. o Coordinated with IT development team to automate and streamline processes. o Reduced manual processing and allowed resources to focus on value added activities. o Established working relationships with accounting managers, trading managers, controllers and business unit leaders.

Minnetonka, Mn

Analyst for PeopleSoft application utilized by finance and accounting teams. o Handled day-to-day data and reporting incident and operational requests. Monitored system performance and interfaces to and from the application. o Worked with business accountants and managers to develop management and financial reports to be utilized for understanding trading positions and corporate statements.o Developed internal processes to streamline and reduce manual efforts in allocation of costs, closing of books and automate complex reporting requirements. o Liaison with business and IT developers to define requirements and translate to coding an automated process based on business needs.