Directed Wausau Supply Company's multi-state technology environment with an innovative, strategic and entrepreneurial perspective.

Hired as the Chief Technology Officer for two telecommunications companies, Niagara and Wittenberg Telephone Companies to purchase, plan, and launch fiber and wireless services for large rural Wisconsin and Upper Michigan geographic area. • Lead strategic planning, product development,e-marketing, implementation, change management teams and diverse geographic data and continuity management ensuring operational sustainability.• Orchestrated multiple facets of business in a matrix-based environment; including customer discovery discussions and documentation to best understand strategic relationships and needs. Creatively designed solutions for internal and customer needs using best in class and value hardware, software and services (SaaS). Plant organization, human resources, employee development, budgets, KPI creation, equipment procurement, long- and short-range strategic and continuity planning. Contract creation negotiation and review were also a major responsibility.• Supervise teams responsible for continuous operation of outside and company facilities and associated equipment, including remote switching, carrier connectivity, regional telephone equipment, Node-B cellular and Calix fiber backbone equipment.• Collaboratively lead vendors, technicians and engineers in the design of infrastructure; including fiber, copper, remote facilities and human resources within professional engineering standards, company specifications, safety perimeters, FCC code and Board of Director requirements.

Launched and positioned new rural wireless, broadband, and computer services company in 32 Wisconsin communities and grew customer base from 0 to 2400 in 4 years. • Acquired two failed municipal broadband networks and revitalized infrastructure and marketing efforts to create a profitable entity within one year. • Introduced machine-to-machine (M2M) technologies for utility metering applications for municipalities, transforming billing cycles from 3-month cycles to 1-month cycles, provided real-time monitoring, and streamlined power grid electric purchases. • Created mobile broadband ability for law enforcement agencies and emergency response teams.

Recruited by company owner to head new information technology division executing the launch and engineering of global Travel Guard projects.• Directed and oversaw team of IT professionals, including network technicians, IT security experts, telephony technicians, and systems engineers, who worked cohesively to create working telecommunications and computer systems. • Established sophisticated communication systems and installed projects in the United States along with international locations as diverse as Mumbai, Russia, Canada, Brazil, and the United Kingdom.• Implemented cutting-edge VOIP telephony globally, which pioneered the application of remote call center agents and positioned Travel Guard for future acquisition by a Fortune 100 company.

Networked into upcoming role with major insurance company information systems department through taking the initiative to promote strong technology skill sets and the ability to solve critical problems.• As a Project Leader for multiple corporate projects, played a key role propelling technology forward in numerous company “firsts,” such as wireless LAN for desktops and laptops, salesforce automation server, and laptop project.• Project Manager for the successful implementation of a nation-wide sales force automation project impacting 1500 employees.• Engineered and mobilized pilot Microsoft NT server and workstation network, featuring host, fax, and remote LAN access.• Constructed the first Microsoft Terminal Server, Citrix servers, and network for test and production use, enabling the integration and transition from a mainframe environment and creating an effective vertical environment with the potential for more users. • Automated payment processing for Dairyland Insurance, achieved unprecedented rate of 600 transactions/minute, processed $1 million in payments daily, and reduced processing timeline by 9 days.• Initiated and implemented strategic solutions to avert potential issues with disaster recovery for Y2K.

Directed and led daily management, operations, and training of information technology services, including computer hardware and software in an IBM AS/400 environment, multiple local area networks (OS/2, Windows, DOS, IBM 4680, OS/400, and UNIX). • Co-authored, pioneered, and implemented an electronic point-of-sale marketing program with IBM, including the design and development of an interactive multimedia kiosk into the Ron & Lloyds Group and later Roundy’s based stores.• Successfully installed and connected nine statewide locations via Centrex and other available tie, trunk, and data circuits into a NEC-based phone system in collaboration with Wisconsin Bell. Deployed and implemented the least-cost routing for voice, modem, and fax traffic for all locations. • Completed three-month comprehensive owner-managerial training course on succession planning.