Mark Donahoo Email & Phone Number

Phoenix, Arizona, United States

Phoenix, Arizona Area

• Coordinate implementation and support efforts for Database Technologies, CITRIX, Clinical, Business, Infrastructure, and Financial classes of the enterprise company.
• Infrastructure and Operations accountability services for the department.
• Capacity Planning, process improvement, upgrades/end-of-life planning, and road-map development.
• VMware Engineer; vCenter, vRealize Suite (vRops, vRli, …), Hosts, Clusters, Profiles, Templates, Datastores, Networking Layer 1-2, Replication, VSAN, P2V, ZERTO, migrations and relocations.
• Escalation support to Tier 1-3.
• Project assignments are large in scope and are highly complex.

Phoenix, Arizona Area

• 30-person team.Dedicated to Database Team for implementations & designs.
• Server Refresh; VISIO Diagrams, Excel Questionnaires.
• Manage logistics, SQL and VMware infrastructure services for upcoming company merger project.
• Provide evaluation, engineering/design implementation services and management for new products, technologies and solutions to address corporate business requirements. Provide escalation support to Tier 1 and 2 engineers.
• Focus the majority of time on complex engineering, architectural and implementation tasks for application and system provisioning.
• Project assignments are large in scope and are highly complex.

Tempe, AZ

 20-person team. Managing the onboarding and Standards for new system/application roll-outs. Uplift all infrastructure (Data Center Infrastructure, Server, Network, Core Services, and Applications) to latest standard supported version, and make recommendations for short and long term IT goals. Plan the It life-cycle and review with IT departments..

Phoenix, Arizona Area

• Manage 20-person team. Internal and external resources.
• Capacity planning, monitoring, licensing, design engineering, PMCS scheduling for active/active datacenter infrastructure.
• Circuit carrier management (2x10GB Ether LAN for data & 2x10GB FC for SAN/Storage replication).
• VMware Engineer (v5.x-6.x); Virtual Center, ESXi hosts, Virtual Machines and appliances.
• NSX Networking (Firewall/Load Balancing) with Virtual Distribution switches and Virtual Switches.
• Microsoft System Center Configuration Manager 2012 (SCCM 2012) manage the deployment and security of devices, patches, and applications.

Phoenix, Arizona Area

• Data Center Infrastructure Engineer; Onsite & DR Co-Lo, Space, power, cooling, ping & pipe. Capacity planning, monitoring, licensing, design engineering, PMCS scheduling for CRACs, UPS, Generator. Active/Passive.
• VMware Lead (v4.x-6.x); Capacity planning, monitoring, licensing, engineering, vCenter, Operations Manager, backups (VDP & VEEM), 2 Datacenters & 2 separate Tier-1 Segregated Data Infrastructures (4 vCenters total).
• Windows Sys Admin (server); On-boarding new systems (Physical & Virtual), infrastructure roll-out (Firmware/BIOS/OS install/Network allocation) to ready system for Application Team handover. Work with other Teams for.
• Infrastructure Architect; New application/system implementation, align project/scope infrastructure and resources from internal team needs. Work with Project Coordinators, team meetings, resource assignments, planning.

Apriva

• Manage 15-person team.
• Datacenter Operations; All facilities work inside DC. Space, Power, and Cooling. Work with 3rd party vendors for power and equipment maintenance contracts (Generator/UPS). Capacity planning, monitoring, licensing.
• Project Manage all new implementations for Infrastructure uplifts, Data Center, Server, Storage, Backup, and VMware 3.0 thru 5.0 Update 1-Standard and Enterprise, Core apps (Active Directory, DNS, Exchange, SharePoint.
• Manage and oversee all Sys Admins. Roles and Responsibilities, training, on-boarding new projects and assigning resources per skill-set. Disaster Recovery plan and testing, and Business Continuity implementations for.
• Coordinate and work Vendor and Business Partners relationships for Projects, Refresh, Licensing, business focus, and new technology road-maps.

 Implementation, maintenance, and operations of LAN, WAN, SAN, and server based operating systems, enterprise applications, and monitoring. Focus on engineering and methodology development disciplines with a business focus for delivering IT performance and service management recommendations. Develop and maintain all systems, applications, security, and.

Southwest Territory

Contract – Project assignmentsSenior Engineer:  Architect and implement new technologies for customers into customer’s environments. Move customers into new environments and technologies under projects and scope of works for the sales.

• Manage 10-person team.
• Manage Sys Admins for DC tasks. Set roles & responsibilities. Created standard and implemented Enterprise best practices. Develop and maintain stability, standards, and capacity planning for Datacenter, Equipment.
• Engineering resources for Production Service equipment, working with other assigned engineers to maintain a stable environment for hosted manage services (server and workstation connectivity). Work with Telco carriers.
• Perform seminars for business needs to promote service offerings and solutions. Create BC/DR testing and strategy solutions for customers and engineer new hardware to meet customer’s needs.

• Manage 45-people in two departments: [Design Build & Infrastructure Services] for agency and all invested departments and stakeholders. Certified State (AZ) Project Manager with the GITA (Governing IT Association).
• Design Build areas of responsibilities: Managing Team/Resources for all new Research & Development of IT/IS for Agency. Production and QA implementations (OS, Internal/External Apps, File, Print, Exchange, SharePoint.
• Infrastructure Services areas of responsibilities: Managing Team/Resources for all environments. Data Center, Network, Asset Mgmt., Virtual & Hardware Server, ALTIRIS OS Base Builds, Data Storage (SAN & NetBackup).
• Maintain Standard Operating Procedures and SharePoint Portal for centralized document and project management. Monitoring of environment and teams SLA's. Implementing all Kickoff and Charter meetings for projects (new &.

• Manage 20-person team.
• Managing Infrastructure integration and server support for all of APOLLO IT. Areas or responsibilities: Data Center Resource allocation, Break-Fix, Procurement, Demo-Evaluations, Assembly, Moves & Relocations, Server.
• Maintain processes and delegation of ticket requests, commit to service level agreements for customers, and maintain inventory Asset Repository Database. Work with hosting groups to align projects and allocate.

Chandler Arizona (North America travel)

 Company purchased ENTEX (previous employer) Contracted Infrastructure Support to Intel Corp. [Custom Solutions – Dedicated to Client Department] 4th level Software & System support, Server Hardware-Software instillation, cable mgmt., Level1-2 Network support on Access Switches, and hardware maintenance calls. My duties included providing analysis and.

 Company was sold to Siemens Business Services (next employer)Contracted IS/IT support to Intel Corp. [FlexIT, Extended Services, Custom Solutions, Core Services] 2-4 level Software & System support, Client-Server Hardware-Software installation, training and maintenance calls. Dedicated tech for departments, Projects and Acquisitions. Pager – On Call 24x7.

• Water Treatment Spec. & Marine Engineer Squad leader, trainer for specialized skills, computerized data processing, director of mobilization and chemical warfare training for my unit, compiling reports, logs and memos
• Quarter Master School USAR 77LIMA; Ft. Lee, VA Marine Engineer USAR 88LIMA First phase; Port of Tacoma WA
• Honored with ARMY Achievement Medal

• Effectiveness in decision-making and prioritization about the mission impact programs and fund raising programs of the organization so as to effectively represent them in public. Implementation, design, structure, and.
• System support for main campus and three regional offices. Purchasing, organization of data and training. Organize servers (PDC-BDC, file, print, Exchange), E-mail and training of new employees. Oversee data entry in.

Bachelor Of Science - Bs, Data Modeling/Warehousing And Database Administration, Dean'S List (4.0)

Ongoing, Achieving Bs In Computer Information Systems

 Some College Coursework Completed  Achieving BS in Computer Information Systems

Information Technology

Some College Coursework Completed, General Studies For Aa In Computer Information Systems

 Some College Coursework Completed  General Studies for AA in Computer Information Systems (English, calculus, sociology, and biology.

High School Diploma, General Studies, 3.5 Gpa